Sold by: ASA SolutionsÂ
Transform your contact center with expert review and optimization of your Amazon Connect flows. Our consulting service helps you enhance customer experience and operational efficiency using Amazon Connect and AWS Lex.
Overview
Transform your contact center operations with our expert consulting service designed for Amazon Connect. Whether you're planning to implement new flows or seeking to optimize existing ones, our team will review your Amazon Connect setup, including IVR, chat functionalities, agent workflows, queues, voicemail, and metrics.
We collaborate closely with businesses to review and refine their contact center strategies, ensuring that each solution aligns with specific business requirements. Our approach includes a thorough assessment of your Amazon Connect environment, whether you're implementing new flows or optimizing existing ones. The result is a tailored plan that enhances both customer experience and operational efficiency.
Our service is ideal for companies looking to migrate to Amazon Connect, optimize their current setup, or simply gain an expert's perspective on their existing flows. Let ASA Solutions help you unlock the full potential of Amazon Connect.
Highlights
- Expert Review & Optimization: Leverage our deep expertise in Amazon Connect and AWS Lex to enhance IVR, chat functionalities, agent workflows, queues, and more.
- Tailored Solutions for Your Business: Our consulting service is designed to align with your specific industry needs, ensuring improved customer experience and operational efficiency.
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
For support, email info@asasolutions.comÂ
Please note, as these are custom solutions the scope of support is unique among customers.
Software associated with this service
Vocaldex Enhanced Engagement
By ASA Solutions
Streamline direct client relationships with a simple and intuitive administration panel. This no-code solution allows you to create and manage directories for use with Amazon Connect.