Sold by: SUSE
Deployed on AWS
Gain Full-Stack Visibility and Intelligent Observability for Cloud-Native Applications and Multi-cloud infrastructure. (No EMEA Orders)
Overview
SUSE® Cloud Observability for 10 to 100 hosts is trusted by developers, engineers and operations teams across industries. It delivers a unified view across Kubernetes and IT infrastructure offering deep, real-time insights into application performance, health and dependencies. With SUSE Cloud Observability, organizations can prevent downtime, optimize performance and reduce mean time to resolution (MTTR).
Built as a scalable SaaS designed for dynamic, cloud-native environments, SUSE Cloud Observability is optimized for any Kubernetes based workloads and integrates seamlessly with Rancher, providing end-to-end infrastructure monitoring and application performance management. This full stack visibility helps organizations achieve service health tracking and dependency mapping, and proactive management of Kubernetes for maximum performance and reliability.
Key capabilities
- Real-time, full-stack observability with automatic dependency mapping for immediate visibility across the stack.
- End-to-end Kubernetes monitoring fully integrated with Rancher and other container platforms
- Out of the box issue detection and remediation guides to help you rapidly detect and resolve issues.
- Historical analysis and root cause identification via an intuitive timeline view for efficient troubleshooting.
- Out of the box dashboards for Metrics, Traces, Logs, Events and Changes all coming together in connected predefined dashboards.
- Seamless integration with OpenTelemetry, allowing developers granular control over tracing, metrics and logging for Kubernetes environments.
- Supporting open standards like promQL, OpenMetrics and OpenTelemetry.
- Advanced alerting system, set up accurate alerts that integrate with PagerDuty, OpsGenie, Slack and more to ensure timely incident response and resolution.
- 40+ out-of-the-box observability policies for Kubernetes workloads, delivering instant insights into application performance and infrastructure health.
- Rapid deployment as a SaaS-based setup enables you to deploy in minutes using a single agent and pre-configured dashboards.
- Seamless OpenTelemetry integration for traceability across the full stack, ensuring granular visibility into Kubernetes and containerized applications.
Highlights
- Real-time, full-stack observability for up to 100 hosts with automated dependency mapping for immediate visibility across the entire stack.
- End-to-end Kubernetes monitoring is fully integrated with Rancher, EKS and other container platforms.
- Try SUSE Cloud Observability for the first 30 days for free. Usage reporting begins on Day 31. AWS service charges still apply.
Details
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Features and programs
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Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Base Fee | Minimum Base Fee, including up to 10 Hosts, with a minimum of 10 hosts charged. | $0.137 |
Additional Hosts (hours) | Additional hosts with up to 4 vCPU/16 GB RAM, billed per hour for each host over 10. | $0.014 |
Data (Logs) | Logs usage in GB. Each host includes 7 MB per hour; charges apply above 7 MB per hour. | $0.15 |
Data (Metrics) | Metrics usage in GB. Each host includes 7 MB per hour; charges apply above 7 MB per hour. | $0.15 |
Data (Traces) | Traces usage in GB. Each host includes 7 MB per hour; charges apply above 7 MB per hour. | $0.15 |
Dimensions summary
You pay a base fee that covers up to 10 hosts, with a minimum of 10 hosts always charged. Each host runs up to 4 vCPU and 16 GB RAM. Add more hosts beyond 10, billed per hour for each extra host. Three separate usage dimensions cover logs, metrics, and traces, each measured in GB. Every host includes 7 MB per hour for each data type at no charge. You pay only for data that exceeds that hourly allowance. Charges scale with your host count and actual data volume.
Top-of-mind questions for buyers
A host is a monitored unit sized up to 4 vCPU and 16 GB RAM. You are always charged for a minimum of 10 hosts. Each host beyond 10 is billed per hour. Larger machines may be counted as multiples of this host specification.
You pay the base fee and per-hour host charges separately from data charges. Logs, metrics, and traces each meter independently in GB. Every host includes 7 MB per hour for each data type free. You are billed only for data volume above that hourly allowance. All charges appear together.
No. Each host includes 7 MB per hour for logs, 7 MB for metrics, and 7 MB for traces at no charge. Charges apply only to the volume that exceeds 7 MB per hour for each data type. Staying under the allowance means no separate data charges accrue.
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Vendor refund policy
No refunds. Cancel any time.
Custom pricing options
Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Upon completion of any purchase, the SUSE Cloud Observability customer success team will be in touch to provide a dedicated point of contact for support. Reach out to us at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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