Sold by: SUSEÂ
Deployed on AWS
Gain Full-Stack Visibility and Intelligent Observability for Cloud-Native Applications and Multi-cloud infrastructure.
Overview
SUSE® Observability agent is trusted by developers, engineers and operations teams across industries. SUSE Observability delivers a unified view across Kubernetes and IT infrastructure offering deep, real-time insights into application performance, health and dependencies. With SUSE Observability, organizations can prevent downtime, optimize performance and reduce mean time to resolution (MTTR).
Highlights
- End-to-end Kubernetes monitoring is fully integrated with Rancher, EKS and other container platforms.
Details
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Categories
Delivery method
Supported services
Delivery option
Helm chart
Latest version
Operating system
Linux
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds, product is free
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Helm chart
Supported services: Learn moreÂ
- Amazon EKS
- Amazon EKS Anywhere
Helm chart
Helm charts are Kubernetes YAML manifests combined into a single package that can be installed on Kubernetes clusters. The containerized application is deployed on a cluster by running a single Helm install command to install the seller-provided Helm chart.
Version release notes
Additional details
Usage instructions
Some helm values are required for proper functioning. See https://suse-enceladus.github.io/marketplace-docs/observability/agent/helm-chart/Â for instructions.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
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1 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Prafull J.
Awesome
Reviewed on Sep 09, 2025
Review provided by G2
What do you like best about the product?
SUSE Cloud Observability (SCO) offers several strong features, but what stands out most—and what users often appreciate best—is its deep integration with Kubernetes and cloud-native environments.
What do you dislike about the product?
Cost variability Pay-as-you-go model may result in unexpected expenses for high-volume usage.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.
Learning curve Requires familiarity with Kubernetes/OpenTelemetry; initial setup can be involved.
Missing RED signals Errors and Duration metrics not available out of the box—requires additional setup.
Competitor strengths Tools like Datadog and AppDynamics may offer richer logging, alerting, or database monitoring out of the box.
What problems is the product solving and how is that benefiting you?
Na