Content Innovation Cloud (CIC)

Hyland Content Innovation Cloud™ (CIC) is a unified content, process, and application intelligence platform that transforms enterprise content into a strategic driver of innovation, automation, and decision-making. Built to address the growing challenge of managing and acting on unstructured data, CIC enables organizations to unlock the critical intelligence within their content, without disrupting existing systems or requiring costly migrations. Unlike traditional enterprise content management (ECM) platforms that focus primarily on storage and compliance, CIC goes further. It combines the power of AI-powered insight, agentic automation, and federated content access to activate content across the business. CIC connects to existing repositories and systems of record, enriching unstructured data with context and metadata to make it actionable, while maintaining the governance, security, and access controls of the original sources.

Enterprise agents, modular, AI-native components, interpret content, apply business logic, and initiate targeted actions. When combined, these agents form agentic solutions: dynamic, intelligent applications designed to address high-value, industry-specific workflows. Together, they embed deep domain expertise into day-to-day operations, streamlining tasks, surfacing insights, improving compliance, and accelerating outcomes where they matter most.

CIC includes capabilities like: Intelligent Document Processing (IDP): Captures, classifies, and extracts data from complex documents to streamline intake and reduce manual effort. Knowledge Discovery: Uncovers patterns, relationships, and hidden insights within unstructured content to power smarter decisions and search. Knowledge Enrichment: Curates and enhances content across repositories by automatically adding structure, metadata, and business context, making information more discoverable, compliant, and AI-ready. Automate: Orchestrates intelligent workflows and task automation using low-code design and AI-driven logic to accelerate business processes.

With CIC, organizations can: Transform unstructured content into AI-ready data, fueling everything from automation to analytics Unify access to content across systems and silos, enabling holistic views without migrating data Automate document-driven processes and decision points with agentic task automation and process orchestration Scale AI initiatives across departments using a modular foundation of reusable, adaptable enterprise agents Accelerate time-to-value by building and deploying agentic applications tailored to industry-specific workflows and use cases CIC is designed for hybrid and cloud environments, providing flexibility for organizations at any stage of digital transformation. Whether you need to modernize existing content systems, power AI-enabled search, or build intelligent business solutions, CIC meets you where you are and grows with you. With the Content Innovation Cloud, you're not just managing information, you're activating it. CIC helps you unlock the full potential of your enterprise content and put intelligence to work across your organization.