Sold by: CrownpeakÂ
Deployed on AWS
FirstSpirit is an enterprise-grade Content Management System (CMS) designed to help global organizations deliver seamless, personalized, and accessible digital experiences across channels and markets. It offers a hybrid headless CMS, powerful content orchestration, and AI-driven automation that empower marketing and development teams to collaborate efficiently. With integration-ready architecture, FirstSpirit supports omnichannel delivery, localization, and regulatory compliance, enabling faster time-to-market and reduced operational complexity. Trusted by leading brands, it provides the scalability, flexibility, and security required for modern digital transformation, while ensuring consistent brand experiences and measurable business outcomes.
Overview
FirstSpirit is an enterprise-grade Content Management System (CMS) designed to help global brands create, manage, and deliver accessible, personalized, and omnichannel digital experiences at scale. Built to meet the needs of modern marketing and development teams, FirstSpirit offers a decoupled & headless architecture, advanced content orchestration, and AI-powered productivity tools. It enables faster content delivery, consistent brand experiences, and improved digital performance across all customer touchpoints.
Key Capabilities:
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Decoupled & Headless CMS - FirstSpirit combines the ease-of-use of a decoupled CMS (any technology) with the flexibility of a headless system. Marketing teams can manage content through intuitive interfaces, while developers use APIs to deliver experiences to any front-end - including websites, SPAs, mobile apps, and more.
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Composable and Integration-Ready - With its modular architecture and open APIs, FirstSpirit integrates seamlessly with eCommerce platforms, CRMs, personalization tools, analytics, and more. It supports composable strategies, allowing enterprises to build best-of-breed digital stacks without replatforming.
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AI-Powered Content Automation - Built-in AI and automation features simplify content creation, translation, and localization. These tools help teams work faster and reduce manual tasks while maintaining high-quality, consistent content across global digital properties.
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Omnichannel Content Delivery - Create content once and deliver it everywhere - websites, mobile apps, smart devices, kiosks, and more. FirstSpirit enables scalable, channel-agnostic delivery with centralized control and flexible reuse. Personalization and Targeting:
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Deliver tailored experiences through dynamic content rules and seamless integrations with personalization engines and customer data platforms. Marketers can serve relevant content based on user behavior, location, preferences, and more.
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Digital Accessibility & Quality Management (DQM) - Ensure that digital experiences meet global standards for accessibility, SEO, and content quality. FirstSpirit integrates with Crownpeak Digital Accessibility & Quality Management (DQM) platform to proactively monitor and correct issues such as WCAG compliance, broken links, misspellings, and metadata errors.
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Globalization and Localization - Manage multilingual content and local market experiences efficiently. Automated translation workflows and localization tools make it easy to launch region-specific content with speed and accuracy.
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Enterprise Governance and Security - FirstSpirit provides robust version control, user permissions, and audit trails. It supports enterprise security and compliance requirements while ensuring content governance across teams and regions.
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Business-User Friendly Tools - Empower content authors, marketers, and editors with intuitive interfaces for content creation, approvals, previewing, and campaign execution. FirstSpirit helps reduce reliance on IT and enables faster go-to-market timelines.
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Scalable Cloud Architecture - FirstSpirit is cloud-native and highly scalable, with options for SaaS deployment that offer high availability, automatic updates, and reduced infrastructure overhead.
Business Benefits:
- Speed up time-to-market for global content and campaigns
- Reduce operational overhead through centralized content control
- Deliver consistent, high-quality digital experiences across all channels
- Increase engagement and conversions with relevant, personalized content
- Support accessibility, privacy, and governance requirements at scale
- Empower teams with tools that improve efficiency and autonomy
- Future-proof digital infrastructure with composable, integration-ready architecture
Why FirstSpirit?
FirstSpirit is trusted by global enterprises to power content operations across websites, brands, and regions. Its hybrid CMS approach offers unmatched flexibility, allowing teams to deliver powerful digital experiences without compromising control, compliance, or creativity. Whether embedded within an existing digital ecosystem or deployed as a standalone CMS, FirstSpirit enables organizations to meet the demands of modern content delivery - with speed, precision, and confidence.
With FirstSpirit, enterprises can simplify digital complexity, maximize reuse and scalability, and provide customers with seamless, accessible experiences that drive measurable results.
Highlights
- Decoupled & Headless CMS - FirstSpirit combines the power of a decoupled (any technology) and headless CMS capabilities, enabling marketers to manage content visually while giving developers full API access for omnichannel delivery. This hybrid approach accelerates time-to-market, improves team collaboration, and supports future-ready digital experiences across web, mobile, and emerging channels.
- Digital Accessibility & Quality Management (DQM - Integrated with Crownpeak Digital Accessibility & Quality Management (DQM), FirstSpirit helps ensure compliance with WCAG and SEO standards by automatically detecting and resolving issues like broken links, spelling errors, and accessibility violations. This protects brand reputation and reduces legal and operational risk.
- Composable Architecture & Integrations - FirstSpirit's modular, integration-ready architecture allows enterprises to build custom digital ecosystems by connecting with eCommerce platforms, personalization engines, and analytics tools. This flexibility supports innovation without costly replatforming, helping businesses scale and adapt faster to market demands.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
FirstSpirit | All FirstSpirit orders are custom, contact partners@crownpeak.com | $100,000.00 |
Privacy UX | All Privacy UX orders are custom, contact partners@crownpeak.com | $7,500.00 |
Dimension | Cost/unit |
|---|---|
Service Requests | $100.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law
Custom pricing options
Request a private offer to receive a custom quote.
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Support can be requested through our support portal - https://support.crownpeak.com/ or by contacting us by email - support@crownpeak.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Content Management Architecture
Decoupled and headless CMS architecture supporting multiple front-end technologies with comprehensive API access
Integration Capabilities
Modular, composable architecture enabling seamless integration with eCommerce platforms, CRMs, personalization tools, and analytics systems
Content Automation
AI-powered tools for automated content creation, translation, localization, and workflow management
Digital Accessibility
Integrated digital quality management system with automated detection and resolution of accessibility, SEO, and content compliance issues
Multilingual Content Management
Advanced globalization and localization features supporting efficient multilingual content creation, translation, and region-specific content deployment
AI-Powered Search
Advanced AI engine that understands user intent and context in real-time across enterprise content
Content Unification
Single, AI-enriched index that aggregates and connects content from multiple enterprise platforms without complex data migrations
Flexible Deployment
Supports deployment options ranging from no-code tools to custom UIs with full API and SDK access
Enterprise Security
ISO 27001 certified platform with document-level access controls, HIPAA compliance, and alignment with NIST security standards
Advanced Analytics
Real-time analytics engine that tracks user interactions to power relevance tuning and identify content optimization opportunities
Natural Language Processing
Advanced AI algorithms capable of understanding complex search queries using free-form natural language
Parallel Search Processing
Unique search engine processing vector and keyword results simultaneously in a single API index
Real-time Learning
Continuous AI algorithm adaptation using historical data and real-time events as crucial processing signals
Automated Relevance Optimization
Intelligent search capabilities that automatically improve result accuracy and eliminate no-result search pages
Multi-dimensional Search Capability
API-based search platform handling specific keywords and complex natural language queries with high precision
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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