Sold by: Cenote SolutionsÂ
An engagement and relationship management system focused on education and training provides but also suitable for other businesses wishing to improve staff engagement, welfare and retention.
Overview
Student Pulse is a SaaS solution targeted at providers of education and training but also suitable for other sectors where staff engagement and welfare improvements are a concern. Pulse ingests data from multiple transactions feeder systems already in use, typically student information systems, learning management systems, human resources systems etc. It uses these data to create rich profiles of students and staff in order to identify those who need engagement, intervention and support to improve the chances of their recruitment, retention and success. Pulse uses a range of analytics techniques including sentiment, cognitive, learning preferences, mental health and regression models to predict stakeholder needs. IT features an omni-channel communications engine (integrated with AWS Connect) to generate engagements such as phone calls, micro-surveys, text messages etc. It's extensive AI capabilities are built on AWS Bedrock and deliver highly sophisticated outputs including NLP to SQL from the live database.
Highlights
- Omni-channel communications management engine that is integrated with AWS Connect and uses the inbuilt forms and workflow functionality to create and distribute personalised engagements.
- Rich engagement and relationship management functionality including multiple forms of analytics to provide insights into what students and staff are feeling day-to-day.
- Extensive AI functionality based on AWS Bedrock delivers incredible capabilities to support adaptive chat bots, portals and database analytics
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Number of Student Records | How many student records are in the system regardless of phase ff student journey or status | $1.00 |
Functional Modules | Since Pulse is a module application, you only subscribe to the functionality you needs | $2,000.00 |
User Numbers | Pulse has a variety of user roles and types; we charge variable amounts for these | $50.00 |
Vendor refund policy
Unless the software does not function as per the published materials, we do not offer refunds.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Student Pulse is supported through our Support Portal (https://pu.cenotesolutions.com/resources-and-support ) where users are able to log tickets and requests 24/7. These are managed within clearly defined SLA terms driven by support call level and priority.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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