Loom Lens Persona- Business Persona Discovery

At Loom Security, we believe effective cybersecurity starts with understanding the people behind the business—not just the systems they use. Our persona-driven approach begins with a deep dive into your organization’s human layer. Through structured interviews and interactive discovery sessions, we engage with key stakeholders across HR, IT, and business units to understand their roles, workflows, and day-to-day friction points. This user journey mapping helps surface hidden vulnerabilities, operational bottlenecks, and unspoken security risks that arise from how real people work.

Once we understand the human context, we assess the technical controls in place to support or protect those personas. We analyze your identity infrastructure, access policies, device usage, cloud platforms, and data pathways to evaluate alignment between intent and execution. This combination of qualitative insight and technical validation reveals critical gaps in posture and opportunities for optimization.

The result is a detailed Persona Map—an actionable output that connects the human layer to your cybersecurity architecture. This map becomes a strategic guide to prioritize security investments, improve policy design, and tailor security measures to the users who matter most. By aligning your security posture to real-world behavior and business drivers, you gain clarity, control, and confidence in managing risk across your organization.

Identity data is crucial and we connect to your specific platforms and services to understand what personas are doing. Identity provider (IdP) data combined with identity governance (IGA) platform output suface key indicators and correlation points we use to build tbe technical aspect of your personas.