Sold by: KeenStack
ServiceNow Professional Services for AWS-Hosted Environments helps customers unlock the full value of ServiceNow products that are hosted in ServiceNow’s AWS environment and purchased through AWS Marketplace Private Offers. We provide advisory, implementation, configuration, and support services across ITSM, ITOM, HRSD, CSM, Cloud Cost Management, Workflow Data Fabric, Service Operations Management (SOM), Now Assist, and industry solutions such as Healthcare and Life Sciences (HCLS). Our focus is on digitizing workflows, improving employee and customer experiences, and driving enterprise-wide efficiency.
Overview
ServiceNow products hosted on AWS, combined with ServiceNow’s native integrations with AWS, create a powerful foundation for modern digital operations. With ServiceNow on AWS, organizations can digitize their business processes, deliver better experiences for employees and customers, reduce technical debt, and create resilient, unified ways of working across the enterprise. Our ServiceNow Professional Services for AWS-Hosted Environments are designed to help you realize these outcomes faster and with lower risk.
We specialize in helping customers plan, implement, and optimize ServiceNow products that run in ServiceNow’s AWS-hosted environment and are procured via AWS Marketplace Private Offers. This includes IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), Customer Service Management (CSM), Cloud Cost Management (CCM), Workflow Data Fabric, Service Operations Management (SOM), Now Assist, and other eligible ServiceNow solutions, including Healthcare and Life Sciences (HCLS) offerings. Our team works with your stakeholders to align ServiceNow capabilities to your business goals, configure and extend the platform, define data and process models, and establish best-practice workflows and governance—especially for complex, regulated, and high-compliance environments.
Our services explicitly support customers adopting and expanding ServiceNow products that are available on AWS Marketplace and hosted in ServiceNow’s AWS environment. ServiceNow is trusted by thousands of customers globally, and our role is to help you get the most from that investment by optimizing how ServiceNow is implemented, used, and continually improved in your organization, including specialized use cases in Healthcare and Life Sciences (HCLS) and cross-domain Service Operations Management (SOM).
Highlights
- Maximize the value of ServiceNow products hosted on AWS—with expert advisory, implementation, configuration, and support services for ITSM, ITOM, HRSD, CSM, Cloud Cost Management, Workflow Data Fabric, Service Operations Management (SOM), Now Assist, and HCLS solutions.
- Accelerate digital transformation by digitizing core business processes, improving employee and customer experiences, and reducing technical debt—tailored for horizontal functions (IT, HR, customer service) and industry needs such as Healthcare and Life Sciences (HCLS).
Details
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Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Support information Support for this ServiceNow Professional Services offering is provided by KeenStack and is focused on the ServiceNow solution hosted in the ServiceNow AWS environment.
Contact details • Email: info@keenstack.com • Phone: 480.329.5416
Scope of support KeenStack provides: • Assistance with ServiceNow configuration • Troubleshooting of issues identified during the engagement • Short-term post–go-live hypercare
Extended or ongoing managed support for ServiceNow is not included in this offering but can be scoped and contracted as a separate professional services engagement.
Software associated with this service
By ServiceNow
Accelerate Cloud Excellence with ServiceNow and AWS. ServiceNow products hosted on AWS, transacting through the AWS Marketplace through Private Offers.
By ServiceNow
Workflow Data Fabric is a unified semantic and integration layer that turns data into instant action by connecting structured, unstructured, and streaming data into ServiceNow to power your AI agents, workflows, and analytics with real-time, secure data from any source.
By ServiceNow
Accelerate Cloud Excellence with ServiceNow and AWS. ServiceNow products hosted on AWS, transacting through the AWS Marketplace through Private Offers.
By ServiceNow
Accelerate Cloud Excellence with ServiceNow and AWS. ServiceNow products hosted on AWS, transacting through the AWS Marketplace through Private Offers.
To purchase ServiceNow products on AWS, please contact your ServiceNow Sales team for your personalized, customized, and confidential Private Offer.