Sold by: OneUptime
OneUptime is one observability platform for the whole incident lifecycle: uptime monitoring, status pages, on-call, incident management, logs, traces and metrics.
Overview
OneUptime is one observability platform for the whole incident lifecycle - so you stop paying for, and stitching together, a dozen separate tools.
- Uptime monitoring: websites, APIs, ping, ports, SSL certificates, DNS and synthetic browser checks from probes around the world.
- Status pages: branded public and private status pages with email, SMS and webhook subscribers.
- On-call and alerts: schedules, rotations and escalation policies, with alerts by SMS, phone call, push, email, Slack and Microsoft Teams.
- Incident management: declare, triage and communicate incidents, with timelines, runbooks and post-mortems.
- Observability: logs, traces, metrics, APM, error tracking, profiles and session replay, built on OpenTelemetry.
- OneUptime AI: finds the likely root cause of an incident and can open the fix as a pull request.
Buying through this marketplace bills OneUptime on your AWS bill, at the same prices as oneuptime.com/pricing: your plan's per-user price, active monitors at $1 per month, and telemetry per GB. Charges are reported every hour in usage units of $0.01. Choose or change your plan (Free, Growth or Scale) anytime in OneUptime. For Enterprise pricing and private offers, contact us at https://oneuptime.com/enterprise/demo .
OneUptime is open source (Apache 2.0).
Highlights
- Uptime monitoring and status pages: websites, APIs, ping, ports, SSL certificates, DNS and synthetic browser checks from probes around the world, with branded public and private status pages and email, SMS and webhook subscribers.
- On-call and incident management: schedules, rotations and escalation policies, alerts by SMS, phone call, push, email, Slack and Microsoft Teams, and incidents with timelines, runbooks and post-mortems.
- Observability built on OpenTelemetry: logs, traces, metrics, APM, error tracking, profiles and session replay. OneUptime AI finds the likely root cause of an incident and can open the fix as a pull request.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Usage units | Usage in units of $0.01: users, active monitors and telemetry at oneuptime.com/pricing | $0.01 |
Dimensions summary
OneUptime uses one usage-based pricing dimension. You pay in units of $0.01, and your bill reflects actual usage across three combined categories: users, active monitors, and telemetry. Users are the people on your team who manage resources. Active monitors cover the resources you watch, and telemetry covers logs, traces, and metrics you ingest. There are no fixed tiers or upfront commitments. Your cost scales up or down with how much you consume in each category, so adding users, monitors, or telemetry increases the number of units billed.
Top-of-mind questions for buyers
Pricing meters in units of $0.01. A user is a team member who manages resources like monitors or incidents, not a status page subscriber. An active monitor is each resource you watch, billed monthly. Telemetry is measured by the volume of logs, traces, and metrics you ingest.
All three categories bill independently and add together on one invoice. Active monitor count drives cost when you watch many resources. Telemetry drives cost when you ingest high volumes of logs, traces, and metrics. User count drives cost for larger teams. Your usage pattern decides which dominates.
Push notifications, in-app alerts, email alerts, and webhooks are free. Only SMS, WhatsApp messages, and voice call alerts carry a charge. You can also connect your own messaging provider and pay that provider directly instead of being billed here.
oneuptime.com
Helpful?
Vendor refund policy
Fees are non-refundable except where required by law or expressly stated in OneUptime's Terms of Service (https://oneuptime.com/legal/terms ), for example service credits under the SLA (https://oneuptime.com/legal/sla ). To request a refund or ask about a charge, email support@oneuptime.com with your AWS account ID and the charge in question.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Email support@oneuptime.com or visit https://oneuptime.com/support . We provide global coverage Monday through Friday, and most requests receive a response within one business day. Enterprise plans include a dedicated Slack channel, priority response times and direct access to our engineering team.
Documentation:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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