Sold by: Omnichat
Deployed on AWS
Power your business with Omnichat, one-stop conversational commerce solutions. As an official partner of Meta, WhatsApp, and LINE, trusted by over 5,000 global brands, we empower businesses to connect with customers on their preferred messaging channels, including WhatsApp, Facebook Messenger, Instagram, WeChat, LINE, and live chat.
Overview
Power your business with Omnichat, one-stop conversational commerce solutions. As an official partner of Meta, WhatsApp, and LINE, trusted by over 5,000 global brands, we empower businesses to connect with customers on their preferred messaging channels, including WhatsApp, Facebook Messenger, Instagram, WeChat, LINE, and live chat.
Increase overall revenue by merging online and offline sales through personalised, 1-on-1 conversations and tailored experiences. Boost business growth with marketing automation such as targeted broadcasts, abandoned cart recovery, coupons, interactive games, and more. Streamline customer support with 24/7 chatbots and centralised conversation management.
Unify customer journeys across all messaging platforms and delight your customers with seamless omnichannel experiences. Ready to unlock the power of chat commerce?
** For help setting up your account, exploring the platform, troubleshooting, or requesting refunds, please reach out to us on WhatsApp at https://wa.me/85291925071?text=AWS , or you could email us at support@omnichat.ai , thank you. **
Highlights
- Manage several social media platforms at the same time! By consolidating all instant messaging channels,including WhatsApp, Facebook, Instagram, LINE, WeChat and Website live chat, into a single platform with multiple user access, businesses can streamline management and enhance team collaboration. Customer enquiries can be handled via Chatbot automation, decreasing their waiting times. Teams can work together simultaneously to deliver best customer service.
- Convey personalised messages based on consumer behavioural data! Omnichat empowers brands to deliver personalised shopping experiences that convert to sales. Leverage automated marketing messages, including personalised broadcasts, interactive games, targeted coupons, and abandoned cart remarketing. By leveraging customer browsing behaviour and segmentation, you can craft seamless journeys that resonate with every shopper.
- Synergize online & offline teams for customers! Omnichat is a pioneer on OMO(Online-merge-Offline) retail solution which provides an evolution on revenue recognition and tracking across multiple channels and multi-shops.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Omnichat | 1. 1 Social Channel 2. 1,000 Social Contacts 3. 1 User 4. Unlimited 24 / 7 Chatbot 5. Cantonese/Mandarin/English Customer Support 6. Chat Keyword Auto-Reply 7. Switch Between Live Agent & Chatbot 8. Broadcast Report 9. Web & Mobile App (Android & iOS) Platform Access 10. Full Online Manual 11. Social Contacts Import 12. Unlimited Chat History Storage (Excluding Video Recording) 13. Chat Statistics 14. Facebook, Instagram Posts Auto-Reply (Add-on) 15. Abandoned Cart Remarketing (Add-on) 16. Product Referral Link (Add-on) 17. Customer Survey (Add-on) | $1,199.88 |
Dimensions summary
This listing sells a single unit-based contract. One unit gives you one social channel, capacity for 1,000 social contacts, and one user seat. You buy units to match the number of channels, contacts, and users you need, so cost scales with your usage. Each unit bundles the same core capabilities, including 24/7 chatbot, multilingual customer support, keyword auto-reply, live agent and chatbot switching, broadcast reporting, web and mobile app access, and contact import. Four features are marked as add-ons: posts auto-reply, abandoned cart remarketing, product referral link, and customer survey.
Top-of-mind questions for buyers
One unit gives you one social channel, one user seat, and room for 1,000 social contacts. A social contact is an individual customer profile you engage across messaging channels. If you add more channels, users, or contacts beyond these limits, you buy additional units to match your needs.
Each unit covers 1,000 social contacts. When your contact list grows beyond a unit's capacity, you add more units to cover the extra contacts. The additional units carry the same bundled features. Contact the vendor to confirm how added contacts and user seats are applied.
Four features are marked as add-ons: posts auto-reply, abandoned cart remarketing, product referral link, and customer survey. These are not part of the base unit bundle. You enable them separately from the standard capabilities that every unit includes. Contact the vendor for add-on details.
www.omnichat.ai
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Vendor refund policy
No refund available upon contract confirmation.
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Delivery details
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Resources
Vendor resources
Support
Vendor support
For help setting up your account, exploring the platform, troubleshooting, or requesting refunds, please reach out to us on WhatsApp at https://wa.me/85291925071?text=AWS , or you could email us at support@omnichat.ai , thank you.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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