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    Omnichat - Marketing, Sales and Support Omnichannel Messaging Platform

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    Sold by: Omnichat 
    Deployed on AWS
    Power your business with Omnichat, one-stop conversational commerce solutions. As an official partner of Meta, WhatsApp, and LINE, trusted by over 5,000 global brands, we empower businesses to connect with customers on their preferred messaging channels, including WhatsApp, Facebook Messenger, Instagram, WeChat, LINE, and live chat.

    Overview

    Power your business with Omnichat, one-stop conversational commerce solutions. As an official partner of Meta, WhatsApp, and LINE, trusted by over 5,000 global brands, we empower businesses to connect with customers on their preferred messaging channels, including WhatsApp, Facebook Messenger, Instagram, WeChat, LINE, and live chat.

    Increase overall revenue by merging online and offline sales through personalised, 1-on-1 conversations and tailored experiences. Boost business growth with marketing automation such as targeted broadcasts, abandoned cart recovery, coupons, interactive games, and more. Streamline customer support with 24/7 chatbots and centralised conversation management.

    Unify customer journeys across all messaging platforms and delight your customers with seamless omnichannel experiences. Ready to unlock the power of chat commerce?

    ** For help setting up your account, exploring the platform, troubleshooting, or requesting refunds, please reach out to us on WhatsApp at https://wa.me/85291925071?text=AWS , or you could email us at support@omnichat.ai , thank you. **

    Highlights

    • Manage several social media platforms at the same time! By consolidating all instant messaging channels,including WhatsApp, Facebook, Instagram, LINE, WeChat and Website live chat, into a single platform with multiple user access, businesses can streamline management and enhance team collaboration. Customer enquiries can be handled via Chatbot automation, decreasing their waiting times. Teams can work together simultaneously to deliver best customer service.
    • Convey personalised messages based on consumer behavioural data! Omnichat empowers brands to deliver personalised shopping experiences that convert to sales. Leverage automated marketing messages, including personalised broadcasts, interactive games, targeted coupons, and abandoned cart remarketing. By leveraging customer browsing behaviour and segmentation, you can craft seamless journeys that resonate with every shopper.
    • Synergize online & offline teams for customers! Omnichat is a pioneer on OMO(Online-merge-Offline) retail solution which provides an evolution on revenue recognition and tracking across multiple channels and multi-shops.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

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    Pricing

    Omnichat - Marketing, Sales and Support Omnichannel Messaging Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Omnichat
    1. 1 Social Channel 2. 1,000 Social Contacts 3. 1 User 4. Unlimited 24 / 7 Chatbot 5. Cantonese/Mandarin/English Customer Support 6. Chat Keyword Auto-Reply 7. Switch Between Live Agent & Chatbot 8. Broadcast Report 9. Web & Mobile App (Android & iOS) Platform Access 10. Full Online Manual 11. Social Contacts Import 12. Unlimited Chat History Storage (Excluding Video Recording) 13. Chat Statistics 14. Facebook, Instagram Posts Auto-Reply (Add-on) 15. Abandoned Cart Remarketing (Add-on) 16. Product Referral Link (Add-on) 17. Customer Survey (Add-on)
    $1,199.88

    Vendor refund policy

    No refund available upon contract confirmation.

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    Delivery details

    Software as a Service (SaaS)

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    Support

    Vendor support

    For help setting up your account, exploring the platform, troubleshooting, or requesting refunds, please reach out to us on WhatsApp at https://wa.me/85291925071?text=AWS , or you could email us at support@omnichat.ai , thank you.

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