Sold by: AmdocsÂ
Deployed on AWS
Powering the AI-driven Telco.
Break down data silos & unlock the full potential of GenAI for Telcos with field-proven GenAI Agents across every domain
Overview
Powering the AI-driven Telco
Amdocs amAIz Suite offers a holistic approach, integrating AI/ML, data, analytics, and Generative AI platforms and applications. We leverage the latest technology and architecture, optimizing costs with our Telco Data Fabric, which uses specific Telco terminology and taxonomy. With tailored data models, generative AI taxonomy, and modular applications that can be implemented over any technology stack, and into any data and AI journey, Amdocs amAIz Suite includes:
AI & Data Platform: Telco-verticalized data fabric
Generative AI platform: Trusted, Telco-grade, enriched with Telco skills
Embedded GenAI: Incorporated GenAI assistants across Amdocs products
Embedded Analytics: Built-in insights and recommendations across Amdocs products
amAIz Agents: Standalone and autonomous GenAI agents
Customer Experience insights: Proactively identify and address key experience drivers
AI Factory: Scalable GPU-as-a-service for enterprises by Telcos
Data & AI Services: Overcome data challenges with AI-ready foundations and workflows
It enables a shift from reactive to predictive operations - enhancing customer experience, optimizing networks and unlocking new revenue opportunities.
With amAIz Suite, you're not just unleashing the full power of your data, you are also imagining the future of telecom. The Amdocs amAIz Suite is powered by a modern Data Lakehouse and foundational Generative AI (GenAI) models. Amdocs serves as a unified repository, breaking down data silos to deliver seamless access to customer and hyperscaler data, and GenAI Foundational Models from partners like AWS.
Learn more: https://www.amdocs.com/products-services/amaiz-suiteÂ
Highlights
- Trusted, Telco-grade, enriched with Telco skills, Telco-verticalized data fabric, Focused on key areas of the communications industry, Short Time to Deployment
- Native telco GenAI apps (telco digital employees), Ultra-personalized interactions for each customer. Proactively identify and address key experience drivers for Telcos
- Enable ANY Internal /External application, product or solution to become GenAI capable through it is Application Programmers Interfaces (APIs)
Details
Sold by
Delivery method
Deployed on AWS
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Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Users | Users accessing the system | $1.00 |
Vendor refund policy
Please contact us for refund
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
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Customer reviews
0 ratings
0 AWS reviews
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2 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Telecommunications
Does almost everything
Reviewed on Mar 17, 2022
Review provided by G2
What do you like best about the product?
Amdocs customer experience suite / amdocs on general just about does it all! You can easily branch out with their product offering to meet the needs of your evolving business
What do you dislike about the product?
Because of the breadth of offerings, it can sometimes be confusing to understand all the capabilities and maximize them on a small team. Additionally cost too support all of this is high
What problems is the product solving and how is that benefiting you?
Ability to share content to our customers that would otherwise be challenging to access and publish
Recommendations to others considering the product:
Consider all your use cases upfront in order to do cost/benefit on pricing
Telecommunications
Modern billing system
Reviewed on Dec 22, 2020
Review provided by G2
What do you like best about the product?
The look of AMDOCS is much more modern. I have used CSG in the past and AMDOCS definitely looks better.
Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.
Because AMDOCS looks more modern it is also easier to use. I have used CSG for over a year and was always confused with its interactions. AMDOCS came more naturally to me and I enjoy using it more than CSG, even though I needed to adapt to a new billing system.
What do you dislike about the product?
At times it requires you to input more than 1 piece of information even though the piece of information is unique. This might be only my company's version though.
What problems is the product solving and how is that benefiting you?
I am looking up different accounts. The benefits are that AMDOCS is easier on the eyes and easy to use once you get used to it.