Sold by: Orda Print Industries Ltd.
Deployed on AWS
Orda Digital Customer Experience Management (CXM) provides end to end customer journey, addressing key stages like registration, information access, updates, and payments, ensuring a seamless, secure, and personalized experience Developing intuitive and accessible platforms for government applications and websites, improving usability and engagement. The service deliver personalized messages across email, SMS, and social platforms, tailored to client preferences
Overview
Quadient Inspire Flex is an enterprise-grade Customer Communications Management (CCM) solution available via AWS Marketplace that empowers organizations to design, manage, and deliver highly personalized, compliant communications across digital and print channels from one centralized platform. It streamlines the entire communication lifecycle - from template creation and data integration to omnichannel delivery and archiving - reducing IT dependency and accelerating digital transformation. With seamless integration to enterprise systems, AI-enabled features, and support for email, SMS, WhatsApp, web, and print, Inspire Flex helps businesses enhance customer experience, ensure compliance, and drive operational agility at scale.
Highlights
- Centralized Omnichannel Communications Design, manage, and deliver personalized customer communications across email, SMS, web, mobile, and print from a single, cloud-native platform
- Faster Time to Value with Low IT Dependency Empower business users with intuitive tools, reusable templates, and seamless data integration to accelerate communication updates and reduce reliance on IT teams.
- Enterprise-Grade Security & Compliance Ensure consistent, compliant communications with built-in governance, auditing, and archiving, backed by AWS scalability and security.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Win2022 Windows Server 2022
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No Refund
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
This release provides a fully functional BYOL deployment of Quadient Inspire Flex CCM.
- First-run license upload and activation
- Admin user creation during activation
- Inspire Flex CCM configuration UI on port 8080
- Scaler access on port 30600 using the same credentials
Additional details
Usage instructions
After launching the EC2 instance from this AMI, an initial one-time configuration is required.
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Launch an EC2 instance from the AMI.
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Connect to the instance using Remote Desktop (RDP) as the Windows Administrator.
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Open a web browser:
- Locally on the instance: http://localhost:8080
- Or remotely: http://<instance-public-ip-or-dns>:8080
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The Quadient Inspire Flex CCM Service Configuration page will be displayed. Complete the initial activation by:
- Uploading a valid Quadient BYOL license file
- Creating the administrator username and password
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After successful activation, access Inspire Scaler:
- Via the "Launch Inspire Flex CCM" button in the configuration UI
- Or directly at: http://<instance-public-ip-or-dns>:30600
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Log in to Inspire Scaler using the same administrator credentials created during the activation step.
Required network access:
- TCP port 8080 for Inspire Flex CCM service configuration
- TCP port 30600 for Inspire Scaler access
- TCP port 3389 for Remote Desktop (RDP) access
Ensure that the EC2 security group and Windows firewall allow inbound access to these ports from trusted IP addresses.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
ORDA Digital Customer Communication Management (CCM) system is powered by Quadient Inspire Flex, which enables organizations to create and deliver personalized, compliant customer communications across all channels, from one centralized platform.
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