Sold by: Orda Print Industries Ltd.Â
ORDA Digital Customer Communication Management (CCM) system is powered by Quadient Inspire Flex, which enables organizations to create and deliver personalized, compliant customer communications across all channels, from one centralized platform.
Overview
ORDA Digital Customer Communication Management (CCM) system is based on Quadient Inspire Flex, which enables organizations to create and deliver personalized, compliant customer communications across all channels, from one centralized platform. With customer communications often serving as the only interaction that customers have with brands, it's critical to have a CCM solution that supports a connected customer experience across the complete journey lifecycle. Inspire Flex allows you to easily create human centric, omnichannel experiences at scale for delivery across SMS, email, web, and print channels. With omnichannel preview capability, delivery analytics, and automatic redelivery to the next best channel, communications are designed for maximum engagement and response.
Highlights
- ORDA Digital CMM for the Public Sector is a robust solution for creating and distributing personalized documents including digital forms, invoices, and report across multiple channels such as email, SMS, and direct mail. The service provides comprehensive support for public sector communication, encompassing reminders, updates, and regular reports. This service facilitates direct, two-way communication between residents and government organizations, enhancing engagement and satisfaction.
- Orda Digital Customer Experience Management provides end to end customer journey, addressing key stages like registration, information access, updates, and payments, ensuring a seamless, secure, and personalized experience Developing intuitive and accessible platforms for government applications and websites, improving usability and engagement. The service deliver personalized messages across email, SMS, and social platforms, tailored to client preferences, customized Reminders and Notifications
- Personalized Video Solutions, which include Dynamic, personalized video content tailored for each government client, delivering relevant information based on individual profiles with the option to use embed interactive elements within videos, such as action buttons, allowing clients to complete actions directly within the video experience.
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Basic Package | 5 digital forms (up to 30 data fields each). 10 customized PDF documents. Up to 10,000 email or SMS messages. 3-year option: Full setup and message distribution in the first year, and message distribution for two additional years (one-time setup). | $250,998.04 |
Regular Package | 10 digital forms (up to 30 data fields each). 20 customized PDF documents. Up to 100,000 email or SMS messages. 3-year option: Full setup and message distribution in the first year, and message distribution for two additional years (one-time setup). | $513,130.80 |
Advanced Package | 50 digital forms (up to 30 data fields each). 100 customized PDF documents. Up to 1,000,000 email or SMS messages. 3-year option: Full setup and message distribution in the first year, and message distribution for two additional years (one-time setup). | $2,635,000.00 |
Vendor refund policy
According the customer contract
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Our Professional Services include Secure identity verification, ensuring compliance and data protection, with Quadient tools supporting regulated interactions, a streamlined solution for capturing digital consent, enhancing compliance and facilitating client approvals, a seamless digital onboarding process, guiding clients through initial registration and data collection, a real-time tool allowing clients to update address information, maintaining accurate records and service continuity. https://www.orda.co.il/contact info@orda.co.ilÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.