Sold by: Bee Concept LLC
Accelerate the transformation of your customer experience with Bee Concept’s expert services for Kore.ai Contact Center AI. From discovery to deployment, we provide everything you need to launch an intelligent, omnichannel contact center and CX automation powered by generative AI.
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Impulsa la experiencia de tus clientes con los servicios expertos de Bee Concept para Kore.ai Contact Center AI. Desde el análisis inicial hasta el despliegue, te acompañamos en cada etapa para lanzar automatización del servicio del cliente y un centro de contacto inteligente y omni-canal potenciado con inteligencia artificial generativa.
Overview
Transform your contact center with intelligent agents powered by Kore.ai and deployed on AWS. Our professional services package is tailored to design, build, and deploy AI agents that automate service, support, and sales interactions across digital and voice channels.
Includes:
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Discovery workshops to identify high-impact use cases and customer journey improvements.
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Custom agent development aligned with your tone of voice, workflows, and compliance needs.
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Secure AWS-based deployment with enterprise-grade architecture and scalability.
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QA, pilot, and go-live support to ensure a smooth rollout.
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Role-based training and documentation for internal teams.
Designed for enterprise environments in banking, healthcare, retail, and insurance. This offering reduces response times, enhances CSAT, and ensures business continuity with cloud-native, multilingual and omnichannel agents.
Transforma tu contact center con agentes inteligentes desarrollados en Kore.ai e implementados sobre AWS. Nuestro paquete de servicios profesionales está diseñado para planificar, construir y poner en producción agentes de IA que automaticen interacciones de atención, soporte y ventas en canales digitales y de voz.
Incluye:
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Talleres de descubrimiento para identificar casos de alto impacto y optimizar la experiencia del cliente.
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Desarrollo personalizado alineado con tu tono, procesos y necesidades regulatorias.
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Despliegue seguro en AWS con arquitectura escalable y de nivel empresarial.
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Soporte en QA, piloto y salida a producción.
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Capacitación por roles y documentación para tu equipo.
Pensado para sectores como banca, salud, retail y seguros. Disminuye tiempos de atención, mejora la satisfacción y garantiza continuidad operativa con agentes multicanal, multilingües y listos para escalar.
Highlights
- Discovery workshops to identify high-impact use cases and customer journey improvements.
- Custom agent development aligned with your tone of voice, workflows, and compliance needs.
- Secure AWS-based deployment with enterprise-grade architecture and scalability.
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Email: soportekore@bybeeconcept.com Support Portal: https://status.kore.ai Phone: +1 (321) 314-8048 Support Description: Buyers of the Contact Center AI solution powered by Kore.ai can expect dedicated technical and functional support from Bee Concept’s specialized team. Support includes onboarding guidance, configuration assistance, incident resolution, and periodic health checks. Standard support is available Monday through Friday, 9:00 AM to 6:00 PM EST. Extended coverage or 24/7 support plans are available upon request. All inquiries are addressed through our support portal, email, or phone within committed SLA times depending on severity level. Our support team is composed of certified Kore.ai professionals with expertise in conversational AI, CCaaS, and multichannel deployments, ensuring reliable and timely assistance.
Software associated with this service
AI for Process
By Kore.ai
AI for Process is an AI Agent platform designed to automate knowledge-intensive business processes. By combining deep domain AI agents with robust integration, it streamlines operations, reduces human dependency, and boosts compliance and efficiency. It features Multi-Agent Process Automation for handling complex decisions using structured and unstructured data, and Process-Specific AI Orchestration for customizable workflows aligned with business goals. Its Human-in-the-Loop Framework enables human intervention at key decision points. With Enterprise Integrations, it connects systems via standardized data exchange. Pre-configured templates accelerate setup, while built-in Governance & Compliance ensures transparency and industry-aligned control.
AI for Service
By Kore.ai
Kore.ai AI for Service equips your customer service organization with agentic AI that automates interactions and assists human agents in real time. AI agents do the heavy lifting, resolving repetitive issues, pulling data from systems, and guiding conversations, so your team can focus on more complex needs. The platform supports omnichannel experiences, integrates easily, and delivers measurable gains in efficiency, speed, and satisfaction.