Overview
Enterprise Automation & AI Agent Platform is the digital operating system for modern enterprise IT services. It bridges traditional workflow automation and agentic intelligence, liberating IT teams from repetitive manual operations through standardized, automated processes.Built on a four-layer decoupled architecture, the platform unifies Portal service catalogues, atomic capability orchestration, Flowable process engine, and multi-cloud infrastructure. It delivers intelligent workflow orchestration, reusable atomic capabilities via API and N8N, unified multi-cloud resource management with DR, and open API architecture with Webhook support. AI-agent-ready interfaces enable evolution from rule-based automation to intelligent decision-making, while enterprise governance features-role-based access, audit logging, and observability dashboards-ensure security and compliance at scale.
Highlights
- Intelligent Process & Agent Orchestration: Unifies Flowable workflow engine with AI agent orchestration to transform manual IT operations into autonomous, policy-driven execution, supporting multi-gateway patterns, sub-process parameter passing, and cascading form displays for complex enterprise scenarios.
- Deep Multi-Cloud Native Integration:Directly deploys and manages resources across multiple cloud platforms with unified DR orchestration, Infrastructure-as-Code execution, and atomic capability reusability via API, Python scripting, and N8N platform integration.
- Enterprise-grade governance and observability: Provides role-based access control, fine-grained data permissions, comprehensive audit logs, and a unified observability dashboard, with support for bilingual interfaces to meet global operational needs.
Details
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Enterprise Automation & AI Agent Platform | Full-featured enterprise automation subscription including intelligent workflow orchestration, AI agent-driven task automation, multi-cloud infrastructure automation across leading cloud providers / public cloud environments, reusable atomic automation capabilities, and enterprise-grade governance with automated audit logging and policy enforcement. | $60,000.00 |
Vendor refund policy
Non-cancellable, non-refundable.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
v1.0.0 - Initial release Enterprise Automation and AI Agent Platform is an enterprise IT process automation and AI agent management platform. Included in this release: Workflow orchestration
- Visual BPMN workflow designer with conditional branching, parallel flows, parent/child sub-processes, process variables and async end tasks
- Reusable "atomic capabilities" (scripts, HTTP APIs, cloud operations) with owner-based access control, versioning, credential vault and built-in test
- Remote script execution on cloud-hosted servers through the cloud provider's native run-command service, with automatic host re-matching after DR migration
- Human tasks: dynamic assignee, user-group assignment, approval with attachments, form designer with dynamic data sources and file upload/download
- AI assistance: failure diagnosis for flows and nodes, natural-language generation of branch conditions, script syntax check and test execution
Self-service portal
- Service catalog with favorites, sections (Services / Observability / Knowledge Base / Agents), share links and re-submit from history
- Execution reports with dynamic variables, images and attachments
- Chinese / English UI with per-user language preference AI agents and knowledge base
- Connect external AI agents and workflow-automation agents (for example n8n) with SSE streaming chat, file upload in conversation and preset questions
- Embed managed knowledge bases with per-user identity variables Administration
- Users, user groups, roles, service owners, API consumers with key rotation and audit log, scheduled services, release notifications, changelog
- Data center: daily active users, request trends, saved-hours ranking, user activity and contribution rankings
- Observability center: embed Grafana dashboards and third-party BI and log-analytics views with per-user authorization Integrations
- Enterprise WeChat approvals and notifications, email notifications (HTML)
- Open REST API for service requests with API-key based consumers Deployment
- All platform services are packaged as Docker Compose and start automatically on first boot; no manual installation is required
- MySQL and Redis are bundled for an out-of-the-box experience and can be switched to external managed database and cache services by editing the compose environment file Notes
- Enterprise WeChat and third-party cloud integrations are optional and require customer-side credentials
- AI features require outbound access to an LLM API endpoint
Additional details
Usage instructions
1.launch the instance with the recommended instance type. Make sure the security group allows inbound TCP 22 (SSH) and TCP 80 (HTTP) from your IP range. 2. Wait about 3-5 minutes after the instance reaches running. All platform services start automatically via Docker Compose on first boot. 3. Open the web console at http://public-ip 4. Create the administrator account on first visit to start using the platform. 5. Optional SSH into the instance for maintenance: ssh -i your-key.pem ec2-user@public-ip Platform files are under /opt/silverlining. To switch to an external database or cache, edit /opt/silverlining/.env (DB_HOST, DB_PORT, DB_USER, DB_PASSWORD, REDIS_HOST, REDIS_PORT), then run: cd /opt/silverlining && docker compose up -d 6. Optional To enable HTTPS, place your certificate and key under /opt/silverlining/certs and restart with the same command.
Support
Vendor support
Website:https://www.sh-silverlining.com/ Phone:(+86)021-63251066 E-mail:sales@sh-silverlining.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.