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    Mambu, the cloud native banking platform

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    Sold by: Mambu 
    Deployed on AWS
    Mambu is a cloud-native banking platform providing solutions for banks to create innovative products

    Overview

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    People want more flexibility in their financial lives than ever before. Are you ready to give it to them?

    Say good-bye to legacy tech infrastructure and old-fashioned core banking providers - and hello to Mambu.

    Mambu is a cloud-native, core banking and payments platform where modern financial experiences are built. Since 2011, we've helped banks of all sizes, lenders, fintechs, retailers, telcos and more design and launch nearly any type of financial product at speed.

    With Mambu Payments as part of our core platform, we offer end-to-end capabilities that power everything from account management to real-time payments. Whether you're looking to issue accounts, process SEPA, UK faster payments or beyond, Mambu enables you to do it natively, in the cloud.

    Our unique composable approach lets you build your ideal financial architecture. Our marketplace ecosystem includes integrations across credit decisioning, AML, KYC, regulatory, CRM, accounting, customer experience and more. This extensive ecosystem provides unrivalled vendor flexibility and no lock-in. We work with all major consultancies and SIs.

    Mambu supports over 260 customers in 65 countries - including Western Union, Commonwealth Bank of Australia, BancoEstado, Raiffeisen Bank, ABN AMRO and Bank Islam.

    Want to discuss how Mambu can help you? Reach out to us on https://mambu.com/contact-us  or email us on hello@mambu.com  to discuss your private offer.

    Highlights

    • Agile and rapid time-to-market
    • Scalability and cost efficiency
    • Seamless integration and open API ecosystem

    Details

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    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Mambu, the cloud native banking platform

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Mambu Banking Platform
    Access to Mambu Banking Platform
    $0.00

    Additional usage costs (5)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Mambu Platform Additional Account Charges - Y1
    $0.01
    Mambu Platform Additional Account Charges - Y2
    $0.01
    Mambu Platform Additional Account Charges - Y3
    $0.01
    Mambu Platform Additional Account Charges - Y4
    $0.01
    Mambu Platform Additional Account Charges - Y5
    $0.01

    Vendor refund policy

    Information relating to refunds can be found within the private offer.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    At Mambu, we offer:

    • Support desk for faults and product enhancement suggestions
    • Customer portal for self-service issues such as compliance reports and product information
    • Direct interface with a dedicated Customer Success Manager, Application Consultant and Integration Consultant support@mambu.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    25
    In Financial Services
    Top
    100
    In Applications

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    1 reviews
    Insufficient data
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    2 reviews
    Insufficient data
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    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Native Architecture
    Fully cloud-based platform designed for modern financial infrastructure with native cloud capabilities
    Payment Processing
    Comprehensive end-to-end payment capabilities supporting multiple payment standards including SEPA and UK faster payments
    Composable Banking Platform
    Flexible architecture allowing customizable financial product design with extensive ecosystem integrations
    API Ecosystem
    Open API framework supporting integrations across credit decisioning, AML, KYC, regulatory, CRM, and accounting systems
    Multi-Country Support
    Platform capable of supporting financial operations across multiple international markets with deployment in 65 countries
    Low-Code Development
    Visual development platform with drag-and-drop interface for rapid application creation
    Multi-Experience Application Support
    Enables application development across web, native mobile, progressive web apps, and augmented/virtual reality interfaces
    Enterprise Application Templates
    Pre-built templates for banking processes including customer onboarding, mortgage origination, loan quoting, and portfolio management
    Cross-Platform Compatibility
    Development platform supporting multiple touchpoints and modalities for consistent application experience
    Rapid Application Delivery
    Accelerated application development methodology with increased productivity and faster time-to-market capabilities
    Cloud-Native Architecture
    Fully cloud-native platform built with modern infrastructure design supporting scalable and flexible policy administration
    Open API Integration
    Publicly published open APIs enabling seamless third-party integrations and custom application development
    Automatic Update Mechanism
    Automatic weekly platform updates providing continuous feature enhancements without business disruption
    Multi-Line Business Support
    Flexible data model capable of supporting multiple insurance product lines and transaction types simultaneously
    Configuration Flexibility
    Configurable platform allowing rapid product development and workflow customization through simple configuration options

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4
    1 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
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    100%
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    1 AWS reviews
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    5 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Mohamoud Kamil

    Has client analysis feature which is useful for financial institutions

    Reviewed on Jul 03, 2024
    Review provided by PeerSpot
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    What is our primary use case?

    I work with a financial institution and use the product for micro-financing. 

    What is most valuable?

    The best feature of Mambu is its capability to analyze clients. It is particularly useful for banking and financial institutions when making loans. You can easily see a portfolio with active clients and all relevant details. It is also easy to learn. 

    What needs improvement?

    The solution takes some time to open. 

    For how long have I used the solution?

    I have been using the product for the last five years. 

    What do I think about the stability of the solution?

    Mambu is stable. 

    What do I think about the scalability of the solution?

    My company has 100 users. 

    How are customer service and support?

    I haven't contacted support yet. 

    How was the initial setup?

    The solution's deployment is easy. 

    What was our ROI?

    The solution has helped us save money since we have been using it to save client information for a few years. 

    What's my experience with pricing, setup cost, and licensing?

    Mambu's pricing is medium. 

    What other advice do I have?

    I would recommend the solution to others. I rate it an eight out of ten. 

    Deepak Raghavendran

    Cheaply priced but needs to improve its functionalities that help with core banking systems

    Reviewed on Jun 19, 2024
    Review provided by PeerSpot
    ">

    What is our primary use case?

    I use the solution as a core banking system.

    What is most valuable?

    The most valuable feature of the solution is that it is good for liability and debt products, but it's not good for core banking as a lot of features are not included in the tool.

    What needs improvement?

    There are some issues with Mambu as a tool used for core banking systems.

    For how long have I used the solution?

    I have experience with Mambu. I am a client of the tool.

    What do I think about the stability of the solution?

    All systems have bugs unless there are some built-in systems like I-flex or FLEXCUBE. If you are going to have the tool in the cloud, you don't know what will go on and what will happen to the system.

    What do I think about the scalability of the solution?

    Based on the financial solutions or the Fintechs that want to use the tool, I would say it is scalable.

    I know that an entire bank with around 250 people uses Mambu for operations.

    How are customer service and support?

    I have used the solution's technical support. The tool's product owner contacts the solution's support team.

    Which solution did I use previously and why did I switch?

    If you compare Oracle FLEXCUBE, Temenos and Mambu, you will see that most of the core banking features are missing in Mambu.

    How was the initial setup?

    The product's initial setup phase is very easy. The tool is very user-friendly.

    The solution is deployed on the cloud.

    What was our ROI?

    The tool is worth the money.

    What's my experience with pricing, setup cost, and licensing?

    As a core banking system, the tool is cheap.

    What other advice do I have?

    I would suggest the product only to you based on your business. I would look at what business we are going to use the product for in general.

    The product can be used for core banking purposes and to deal with the bank's customers.

    Before suggesting the product to anyone, I would like to know if the solution would be used for debts, liabilities, payment gateway, loans, or some credit cards. Only based on the aforementioned factors, I suggest the product to others.

    It is a good system for managing debts.

    The first time you use Mambu First Line Software BV, it will be a nightmare. As days pass by, you will get hands-on experience on it.

    We do have an AI for Mambu, but not intensively. Otherambu is quite capable of having APIs between two to three systems for general entries and postings. A lot of APIs are used rather than AI.

    For the core banking system, it's always best to have an in-house system, which is called an I-flex, IBM, or NetFlow. Since the market is rapidly growing and everything is on the cloud, Mambu can do better, but with a slow approach or a phased approach and not a full-fledged core banking system.

    I rate the tool as a seven and a half out of ten.

    Oladapo Oyebanji

    Useful for managing financial products but improvement is needed in UI and APIs

    Reviewed on Jun 17, 2024
    Review provided by PeerSpot
    ">

    What is our primary use case?

    We use the solution as a Platform as a service. Mambu's main use case is for financial activities, particularly non-management purposes. You can manage financial products on it, create fixed deposits with evaluations, and manage these on mobile.

    What is most valuable?

    From a software engineering perspective, the product's best feature is its APIs. These APIs allow developers to access user funds, reschedule loans based on different activities, and adjust various transactions. Mambu is quite dynamic and robust, facilitating the improvement and expansion of our platform.

    What needs improvement?

    The solution's response times are different and don't work consistently. I believe there is room for improvement in the API development part, specifically in understanding the platform's specific needs and structure. It also needs improvement in user-friendliness. 

    For how long have I used the solution?

    I have been using the product for a year. 

    What do I think about the stability of the solution?

    The tool doesn't often break down. However, there are sometimes issues with the dashboards, and actions take forever to load.

    What do I think about the scalability of the solution?

    My company has around 10 users. The solution is scalable. 

    How are customer service and support?

    Some months back, we contacted technical support for the solution. We were trying to install applications on mobile for admin staff using Mambu. Specifically, we needed the application to support serial development, so we containerized our applications using Docker and Kubernetes. The application wasn't processing fully on mobile, and there was an issue with SSL not attaching correctly, causing bypass problems.

    How was the initial setup?

    The tool's deployment is not difficult. It's more about understanding the setup.

    What other advice do I have?

    To use Mambu, you would need to add a few conditions. However, they will not disrupt your financial services. I rate the overall product a seven out of ten. 

    Samuel Adebunmi

    Manages our portfolio, credit users, and overall performance

    Reviewed on Jun 12, 2024
    Review provided by PeerSpot
    ">

    What is our primary use case?

    We used Mambu to manage our portfolio, credit users, and overall performance. I provided IT support for our branch manager and operational manager. Our administrative privileges allowed us to handle issues, repayment schedules, refinancing, loan rescheduling, and journal entries. We also generated reports and worked with ISP for complex tasks. Later, at a Microfinance bank in Germany, I worked as a web developer and artificial engineer, creating APIs that integrated Mambu with our in-house applications.

    What is most valuable?

    I work with savings, repayment, mobile client records fetching, and custom fields. I handle custom fields on my server. There's also building up to compute your own.

    You can write your app and the web application and create them manually. Instead of opening your application and doing something else that you want to do, you can add everything, including the details, in one place. 

    What needs improvement?

    The documentation could be improved.

    For how long have I used the solution?

    I have been using Mambu for four years.

    What do I think about the stability of the solution?

    The product has some stability issues.

    I rate the solution’s stability an eight out of ten.

    What do I think about the scalability of the solution?

    The product has no scalability issues.

    How are customer service and support?

    Mambu has a very strong support team that's always working and keeping us informed every step.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The deployment was neither easy nor complex.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is different based on my experience with the two companies. In India, Mambu costs twenty million around twenty nineteen. It depends on the level.

    What other advice do I have?

    Mambu has improved the banking service because it reduced all processing. The APIs make it very easy for us to keep track of our clients at different stages of the loan status - those currently defaulting, those in bad debt, or whose savings accounts have gone dormant. This enables us to offer opportunities to clients who have performed well over the years. Most importantly, MongoDB Atlas consolidates these reports. With everything in one place, fetching reports and client information becomes straightforward. For instance, when supervisors must fetch all clients defaulting for credit release, we seamlessly integrate with SysTrack and CRC, critical systems in Nigeria.  Mambu makes it much easier to fetch client data and integrate it with credit bureau APIs for record-keeping and reporting. It's a great solution for financial institutions.

    Overall, I rate the solution a nine out of ten.

    Raju Nadipalli

    Easily configurable, easy to learn and use, and provides all the features that banking platforms require

    Reviewed on May 28, 2024
    Review provided by PeerSpot
    ">

    What is our primary use case?

    We used the solution to create a product for savings accounts, current accounts, and loans. We also created a chart of accounts and channels related to the product.

    What is most valuable?

    The solution is easily configurable. It has adopted all the requirements of banking platforms. It is very easy to learn and use.

    For how long have I used the solution?

    I used the solution eight months ago.

    What do I think about the stability of the solution?

    I have never faced any stability issues.

    What do I think about the scalability of the solution?

    It is easy to scale the tool.

    How was the initial setup?

    The implementation was easy. The tool is cloud-based. The time taken for deployment depends on the product and customer requirements. After discussing with the customer, creating one product might take 10 to 15 days.

    What other advice do I have?

    I am a partner. I did not face an issue with the product. I will recommend the product to others. Overall, I rate the tool a nine out of ten.

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