SysCloud Backup

SysCloud is a Backup-as-a-Service (BaaS) platform delivering secure, automated backup and recovery for mission-critical SaaS applications. Supporting Google Workspace, Microsoft 365, Slack, QuickBooks Online, HubSpot, Salesforce, Xero, and Box, SysCloud centralizes backup, restore, ransomware protection, compliance monitoring, archive search, and more all from one unified console.

Managing Backup with SysCloud With intuitive dashboard, administrators gain real-time visibility into backup, restore, and export operations. A 30-day backup health indicator and 90-day history of restores/exports highlight trends and anomalies at the domain, application, or user level. Drill into individual tasks to view metrics such as success rates, data volumes, and API error resolutions and resolve issues via guided workflows. Granular, point-in-time restores enable recovery of individual files, emails, or entire accounts affected by accidental deletion, corruption, or malware. Cross-user restore lets you reassign ownership: restore a departed employee data into a new or existing user while preserving original permissions and folder structures. Smart navigation helps you jump from any domain, application, or user directly to its archive or dashboard.

Advanced Add-Ons & Search eDiscovery Search: Perform full-text searches across all backed-up content Gmail, Drive, Shared Drive, Slack channels, and more. Filter by user, date range, keywords, file type, or metadata to pinpoint required items for legal requests or audits. Sky AI Copilot: Manage backups and initiate restores through conversational chat. Ask Sky to display backup status, locate specific data, or launch export jobs without navigating menus. This AI-driven assistant accelerates routine tasks and uncovers insights on usage patterns.

Enterprise-Grade Security & Compliance SysCloud encrypts all data in transit and at rest using AES-256. Backups are stored in isolated repositories within a secure cloud environment. The platform is certified to SSAE18 and SOC 2 standards and helps meet GDPR requirements through audit trails and data subject access controls. Compliance monitoring scans mailboxes, files, and chats against pre-built or custom policies (PCI, HIPAA, FERPA, CIPA, etc.), alerting you to sensitive data exposures or policy violations. Comprehensive compliance dashboards and reports simplify audit preparation and demonstrate governance.

Scale & Trust Over 7 million users at 1,500+ organizations across 39 countries rely on SysCloud to protect more than 33 billion files and 23 million emails. Whether you are a small business or a global enterprise, our redundant infrastructure delivers 99.99% uptime, backed by 24/7 technical support and an AWS Advanced Technology Partner designation.

Supported Applications & Data Types Google Workspace: Gmail, Drive, Shared Drive, Classroom, Contacts, Forms, Calendar Microsoft 365: Exchange Online, OneDrive, SharePoint, Teams, People, Planner, Stream, Whiteboard, Public Folders, Archived Mailboxes Slack: Public/private channels, direct messages (including non-admin), files, user groups Salesforce: Standard/custom objects, metadata HubSpot: CRM objects, custom objects/properties, workflows, pages, engagement logs QuickBooks Online & Xero: Transactions, list items, attachments Box: Folders/subfolders, owned/shared files, collaboration permissions

Key Features Easy Setup & Automated Backups Define backup scopes and custom retention policies. Configure once; backups run daily or at custom intervals without manual intervention. Advanced Restore & Export Recover from deletions, corruption, or ransomware via point-in-time snapshots. Restore to original or alternate destinations; export emails in PST/MBOX. Automatic error handling for API failures; track manual resolutions with workflows. Intuitive Dashboard Consolidated status of backups, restores, and exports. Drill-down views for tasks, data metrics, errors, and notifications. Storage utilization by user, app, and domain. Painless Administration Manage connections and syncs in the Cloud Connection Center. Create custom admin roles and grant self-service restores to end users. Detailed audit logs for all backup, restore, and export events. Control access to archives at the user level to protect sensitive data. Smart Navigation & Search Quickly locate any archive or dashboard via global search. Leverage Sky AI for conversational backup management and insights. Select snapshots for recovery using advanced eDiscovery filters.

Key Benefits Rapid Ransomware Recovery Automatic detection and removal of ransomware-infected files. Roll back to the last clean snapshot for minimal downtime and data loss. Comprehensive Compliance Visibility Identify and remediate data compliance gaps across SaaS applications. Monitor for PCI, HIPAA, FERPA, confidential data leaks, and more in real time.