Virtual Private Storage Array

I use this product as storage. Specifically, I use it as big storage. That's the main use case for Zadara .

Zadara 's troubleshooting feature is very valuable for me. After the last update, managing the product became easier. Management is more straightforward and useful. These improvements are crucial for my operations.

The initial installation was difficult because many steps required the command line interface (CLI). Maintenance can also be complicated, especially when deeper troubleshooting requires navigating the CLI and searching for logs.

I have been using Zadara for approximately five years.

After installation, I have not had any issues with this product.

I would rate the stability as nine out of ten. I have not encountered any stability issues.

I do not use scalability currently, as my system has not been updated in terms of storage value.

I always have good experiences with customer service. I rate the technical support from Zadara as nine out of ten. Support is always good, and I have had no problems.

Positive

The first installation was difficult for me because there were many steps involved using the command line interface.

Only one person was required for the installation of the product.

Zadara saves both time and money. It saves approximately fifty percent in both aspects.

As for the pros and cons, the main concerns are the complexity of the initial installation and the complicated maintenance due to the CLI usage. Overall, I do not have other complaints. My overall rating for Zadara is eight out of ten.

Other

Our customers are using Zadara  for their research and development environments. We provide infrastructure for government projects, but we are often not fully aware of their specific usage. 

I typically use it for our infrastructure and offer both Zadara  and Microsoft Azure  to our customers.

Zadara provides storage and a load balancer, which improves storage management efficiency. It's a user-friendly platform, both for our customers and our engineering team.

The most valuable feature is its storage management capability. I find Zadara's user-friendliness from both the customer and engineering perspectives highly appreciated.

There is room for improvement in pricing as it is currently quite expensive. Adding AI capabilities could enhance the offering as well.

I have been working with Zadara for almost one and a half years.

In terms of performance, Zadara is good and user-friendly.

Zadara is a fully-fledged platform, and our customers are happy with its use. It has supported business growth effectively.

The technical support is good. However, we lack adequate response times and a 24/7 service level agreement.

Neutral

The implementation process is straightforward.

The cost is not cheaper compared to AWS , and we have not seen the expected return on investment. Different regions also face digital pricing challenges.

The cost is not favorable as Zadara does not provide competitive rates for regions like South Africa and Ethiopia. The pricing is considered expensive.

We are considering switching to AWS  because of cheaper pricing.

If companies have the budget, I recommend Zadara for small business classes due to its robust performance and user-friendliness.

I'd rate the solution eight out of ten.

Hybrid Cloud

We are using Zadara  for our non-critical storage needs. We use both their block storage and also their NAS  capabilities.

It provides very satisfactory storage performance, however, we don't use it for mission-critical applications.

We use both their block storage and also their NAS  capabilities.

Every  time they do a firmware upgrade, it should be nondestructive. Currently, when we do firmware upgrades, it sometimes causes issues and is not as nondisruptive as desired. It would be beneficial if they could support real-time synchronous replication.

We have been using the solution since 2017.

We experienced some issues with stability. There were some downtime and glitches.

From one to ten, I would rate scalability as eight. We have no issues with it.

Technical support is fine. The response time and quality are pretty good, with no issues.

Positive

We moved to other vendors.

The initial setup is simple. We did not face any difficulties with it.

We worked with a third-party provider in our geography with the reseller.

It's a reasonable price, so I'd say it's around a seven on a scale of one to ten.

I would say Huawei, but I haven't used Huawei yet.

Within certain constraints, users should use it only for their nonproduction workloads. Alternatively, for production, it should only be for noncritical workloads.

I'd rate the solution seven out of ten.

What do you like best about the product?

Fast, mostly reliable block storage that allows me to connect the same disk to two different machines in two different AWS AZs

What do you dislike about the product?

On April 17, 2024 Zadara had a three hour outage. This was a significant disruption to our business. While we were happy they restored service in the timeframe they did, we haven't received any follow up communication on the root cause, so we don't know if we can trust them going forward.

All calls to their support line are auto-forwarding to a voicemail box, so it appears their support is woefully understaffed.

What problems is the product solving and how is that benefiting you?

Zadara allows us to connect the same volume to two different EC2 instances at the same time. You can't do this with AWS EC2 volumes. It allows fast failover between availability zones in AWS.

What do you like best about the product?

Set it and forget it basically, we use it for off site backups

What do you dislike about the product?

Nothing really it works like it should nothing to dislike

What problems is the product solving and how is that benefiting you?

Storing off site backups is what we use it for most. It gives great Peace of mind