Sold by: Tetrate Io
Subscription-based enterprise Istio support, efficient upgrades, and expert help from Tetrate's team of Istio creators and maintainers. Leverage our deep knowledge of Istio and Envoy plus our experience with large scale-project implementations to get first-class support for your Istio deployments.
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Overview
"Get subscription-based enterprise Istio support, efficient upgrades, and ongoing support for problem resolution with expert help from Tetrate's team of Istio creators and maintainers. Leverage our deep knowledge of Istio and Envoy plus our experience with large-scale project implementations to get first class support for your Istio deployments. Tetrate Istio Subscription provides long term support for open source Istio and Tetrate Istio Distro, the open source lifecycle management CLI tool that ensures the use of trusted versions of Istio.
Features:
- Guaranteed support and availability
- Priority access to updates, patches, and security enhancements
- Issue tracking and feature requests, plus impact on roadmap
- 100% upstream Istio with Tetrate builds vetted for EKS
- FIPS-compatible builds available
- Built-in tools to pre-validate Istio configurations
- Additional integration points with cloud providers
- Seamless support for multiple Istio and istioctl versions
- Integration with your cloud provider's certificate management system"
Highlights
- Enterprise Istio support from creators and maintainers of Istio and Envoy
- Release date plus 14 months version support window
- Updates, patches, and security enhancements; Issue tracking, feature requests, and impact on roadmap
Details
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Clusters pack | Number of clusters (up to 5 per unit) with Enterprise Lite Support | $65,000.00 |
Dimensions summary
This listing prices by a single dimension: the Clusters pack. You buy in units, and each unit covers up to 5 clusters with Enterprise Lite Support. To cover more clusters, you add more units, so cost scales with the number of clusters you run. There are no separate tiers or instance sizes here. This subscription provides enterprise support for upstream Istio and Envoy, including break/fix support and extended CVE protection.
Top-of-mind questions for buyers
A cluster is a Kubernetes cluster running upstream Istio and Envoy under your control. Each unit covers up to 5 such clusters. Clusters six and beyond require a second unit. You count the number of clusters you operate, then buy enough units to cover them all.
Each unit covers up to 5 clusters. When you exceed 5, you add another unit, and that unit covers the next batch of up to 5 clusters. Cost scales in unit steps, not per individual cluster. You buy units to match your total cluster count.
Each unit includes Enterprise Lite Support. The subscription provides enterprise support for upstream Istio and Envoy, break/fix support, and extended CVE protection that lengthens Istio shelf life. You also get access to FIPS-verified Istio builds and a configuration analyzer that detects config issues.
www.tetrate.io
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Updated weekly
By Tetrate Io
By Sensedia
By Spectro Cloud
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In Operating Systems
Sentiment is AI generated from actual customer reviews on AWS and G2
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AI generated from product descriptions
Service Mesh Control Plane
100% upstream Istio with Tetrate builds vetted for EKS, providing production-ready service mesh deployment and management
Configuration Validation
Built-in tools to pre-validate Istio configurations before deployment to prevent misconfigurations
Security Compliance
FIPS-compatible builds available for environments requiring Federal Information Processing Standards compliance
Version Management
Istio Distro lifecycle management CLI tool enabling seamless support for multiple Istio and istioctl versions with trusted version tracking
Certificate Integration
Integration with cloud provider certificate management systems for automated certificate lifecycle management
API Lifecycle Management
Control the complete journey of APIs from design through deployment to retirement with comprehensive lifecycle management capabilities.
API Gateway and Microservices Support
Reliable and scalable gateway that enables microservices architecture with support for multiple protocols and legacy system integration.
API Security and Governance
Implementation of OAuth flows and international API security standards with configurable governance levels for different API exposure models (public, restricted, internal).
Sandbox and Testing Environment
Advanced API mocking capabilities in experimental sandbox environments for safe testing and innovation without affecting production systems.
Developer Portal and API Onboarding
Multi-gateway developer portal solution that simplifies API discovery, onboarding, and consumption with low-code drag-and-drop interface for API design and publishing.
Multi-Environment Cluster Orchestration
Single pane management of multiple Kubernetes clusters across public cloud, private cloud, bare metal, and hybrid environments
Policy-Based Infrastructure Management
Scalable, policy-based management enabling automated governance, centralized visibility, and one-click operations across clusters
Customizable Infrastructure Stack Provisioning
Provisioning and management of user-controlled versions of base operating system, Kubernetes, and infrastructure integrations
Automated Cluster Lifecycle Operations
Simplified upgrade and maintenance operations for Kubernetes clusters with automated policy enforcement
Multi-Cluster Deployment Flexibility
Deployment flexibility across multiple environments with centralized governance while improving operational efficiency
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Customer reviews
reviewer2813076
Service mesh has simplified microservice security and has improved deployment speed
Reviewed on May 30, 2026
Review provided by PeerSpot
What is our primary use case?
In our case, we have a Kubernetes cluster running and we needed an Istio solution for that, so we went with the open-source Istio version, but soon we realized that it was getting quite hectic to manage it. We found that we could perhaps have some platform version of it, and so we discovered Tetrate and we started using it.
We have a lot of microservices running in our Kubernetes cluster, and in our application, we provide logging and many other features. Initially, it was baked into our application, but we soon realized that it was getting quite messy and we needed different microservices. So, we created a different microservice for logging and monitoring, but we had to manage it manually. We found about Istio, and with the help of Istio, we can create a sidecar proxy that runs as a single container in that. That is how we are using it, and Tetrate Istio Subscription has a very good UI as well to the platform to use it.
If we talk about workflow, there is no specific workflow as such. In our case, we just use the platform version which has Istio, and then we integrate it with our cluster, and we are able to use it properly.
What is most valuable?
Apart from the open-source features, Tetrate Istio Subscription offers some enterprise support and features. The best part is the support feature that they provide. So, there are times where we face issues with our clusters and Istio, and there are things we do not understand properly. The support is quite good; we can easily contact them, and they are ready to help anytime we want to.
I like some of the features that are there on top of the open-source version. If we talk about the normal mTLS feature, that is there, but the way they have integrated it with Tetrate Istio Subscription platform makes it more seamless and easy to use.
What needs improvement?
Tetrate Istio Subscription has a lot of features, and the support is also quite good. At the moment, I cannot think of any specific improvements needed because they are providing most of the features; however, there is always room for improvement.
I choose 8 out of 10 because they are already a good product providing most of the features. There are times that, while the support is quite good, sometimes it gets a bit complex. Istio is a quite complex system, and the UI is okay. They are improving, but I think there can be some room for improvement in the UI and the overall platform.
Regarding Tetrate Istio Subscription's AI capabilities, I think the AI feature is up to the mark. The guardrails are good, and I would not say it is 100% accurate; there are times where they do hallucinate, which is part and parcel of the AI capabilities we use. They are still improving in that area.
I would not say Tetrate Istio Subscription is 100% correct; they do hallucinate sometimes, but they are really helpful. It is better than just manually seeing things. Using their AI capabilities, we can leverage that, and sometimes it makes things faster as well.
For how long have I used the solution?
It has been around a year now that I have been using Tetrate Istio Subscription.
What do I think about the stability of the solution?
Tetrate Istio Subscription is stable.
What do I think about the scalability of the solution?
Overall, I think Tetrate Istio Subscription's scalability is good.
How are customer service and support?
There was a time when we received a lot of traffic, and we were facing a downtime. We were trying to debug an issue with Istio, and one of our leads was not available at that time; we were not able to connect with him. We were facing some issues with Tetrate Istio Subscription platform that Istio provided, so we contacted the Tetrate team, and they were quite prompt with the request. One of the team members came on the call and helped us to solve the issue.
The customer support is quite awesome; I love that. They have quite good customer support and are always ready to help whenever we are stuck.
I would rate customer support as 10 out of 10; they are quite good. Whenever you are stuck, they are ready to help you.
The best part is the support; the expertise they provide about Istio is invaluable. Whenever the team is stuck, they are ready to help and are very fluent with the product.
Which solution did I use previously and why did I switch?
We were using the open-source version of Istio, but soon we realized it was getting quite complicated to manage. The DevOps team was quite busy with that, and we were not able to deliver things on our product side. So, we thought of using Tetrate Istio Subscription because they have a team of core developers who are working with Istio and know the ins and outs of the product.
What was our ROI?
The deployment speed has increased quite a lot since adopting Tetrate Istio Subscription. There are a couple of microservices that we do not need to individually manage ourselves; we can just have a sidecar integrated which runs with the main application container we have. Overall, we feel that time has been saved and deployment speed has also increased.
The time saved is one of the major factors that we have seen in our company with the product we are using; I think that is one of the things.
What's my experience with pricing, setup cost, and licensing?
I think their licensing is quite good. The setup cost is also okay, but the pricing is a bit high in our case. We are not a big company, so we have a tight budget, which is the reason why the pricing feels a bit on the higher side.
Which other solutions did I evaluate?
Apart from the open-source Istio, we did not evaluate any other options.
What other advice do I have?
Overall, Tetrate Istio Subscription has enhanced the way we see our product. We are able to make the deployment easy now. We do not have to manage logging, monitoring, and everything; we are just using Istio for that, and the TLS part is also solved. We do not need to have our TLS; we just have mTLS support in Istio through which two different microservices can talk to each other, making it quite useful in our whole organization.
Tetrate Istio Subscription is a quite good product to use. They have most of the features that Istio provides and some more features that the Istio open-source version does not have. I would rate this product 8 out of 10.