Factorial HR

What do you like best about the product?

Price, settings and zapier integrations with other HR tools

What do you dislike about the product?

Perhaps the robustness and lack of native integrations

What problems is the product solving and how is that benefiting you?

Really good at managing candidates. Skills, onboarding…

What do you like best about the product?

Intuitive design makes it easy for users to navigate and manage HR processes

What do you dislike about the product?

It’s difficulties in he helps form customer support including long response times and unhelpful responses

What problems is the product solving and how is that benefiting you?

It’s provides a single unified view of employees data making it easier to manage and access

What do you like best about the product?

The software is alright. There are bugs and pain that comes with using Factorial for a mid-size company. In general, it works ok and does the job.

What do you dislike about the product?

Our experience with Factorial has been extremely disappointing. We gave Factorial five months noticed that we were closing down the account and needed to retrieve our data. Seven. months later and we still don't have the sensitive data despite asking for urgent support multiple times. Account Manager, Customer Support, Legal, and the CEO himself have been contacted, but no one seems to care about us as a customer.

If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform.

What problems is the product solving and how is that benefiting you?

It attempts to solve core HR management, including time, contracts, PTO etc. It had served our company ok besides bugs here and there, but when we needed ownership of our data, the company was extremely unhelpful.

What do you like best about the product?

Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly.

What do you dislike about the product?

While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives.

What problems is the product solving and how is that benefiting you?

Factorial has streamlined our HR processes by centralizing key functions like time tracking, document management, and payroll processing. Previously, these tasks were scattered across multiple tools, leading to inefficiencies and errors. With Factorial, we've reduced administrative time, improved data accuracy, and ensured compliance with labor regulations. Additionally, the automated notifications and reminders for performance reviews and employee documentation have helped us stay on top of critical tasks without manual intervention, ultimately increasing productivity and employee satisfaction.

What do you like best about the product?

What I like the most is that I have been able to improve processes within my department. The control of time, absences, etc.

What do you dislike about the product?

Everything is useful, but I would like the help consulted on the page to be a bit more specific in some cases.

What problems is the product solving and how is that benefiting you?

The management of absences