SnapLogic

SnapLogic is used within my team for scheduled integrations of software, ETL loads, batch integrations, and real-time integrations between one of the main systems, Salesforce, and our more traditional SQL databases and Oracle Fusion ERP platform. We connect to mainly structured JSON data or semi-structured data within SnapLogic.

SnapLogic has positively impacted our organization by reducing my need for an external developer to build integrations; we can now handle that within the team. There is definitely a monetary value saved, and it has also positively impacted the performance of the technology and operations teams to monitor all these integrations in real time. We can monitor the whole performance of the application in one layer. We have a dedicated team to monitor that, while also having federated teams able to build their own pipelines, linking up with the centralized SnapLogic team, which gives us the ability to work really effectively.

Our internal teams have built about 15 integrations within the Salesforce team alone, and across ITV, we have over 100 integrations being built. The savings are in the tens of thousands of pounds.

The best features SnapLogic offers include its user interface, which is really intuitive to use. It is easy to see exactly where the bottlenecks are when building a new pipeline, what is taking a long time, and to fine-tune those bottlenecks as well. The account management and the support we receive is pretty good; we really feel as a partner across ITV's business. The user interface is the main thing; it is just really intuitive, and many of our teams who are not traditional developers or integration experts can pick up the platform and become citizen developers across ITV.

The intuitive user interface has significantly impacted our teams and workflows; we have basically eliminated the need to use statements of work and external contractors to build integrations. Now, the Salesforce Administration team can build integrations as a first port of call, and we are hoping to expand this to other support users from other teams to manage and build more integrations.

The mix of connectors SnapLogic offers is impressive; the bespoke connectors are really easy to use. For example, we use the Salesforce connector, which is a premium connector, but it is super easy to use and comes with a range of logical Snaps that are easy to use. This makes it really quick to build the pipeline, so we do not have to use standard REST connectors; it is great.

To improve SnapLogic, the error messaging functionality needs enhancement; when there is an error with a pipeline, sometimes the errors are a little generic. Some sort of recommendations on how to fix these errors would be more useful to the team. A little more in terms of testing features and unit testing functionality would also enhance our experience, but generally, we are very happy with the product.

I prefer that many of the training courses for support be much more publicly available so that anyone can train up on the platform without having to access SnapLogic University.

I have been using SnapLogic since 2020.

SnapLogic's stability is extremely stable.

We have had to scale up or down with SnapLogic; for example, we have needed to increase nodes when more data goes through. Our account manager works with us very well to scale up temporarily for a project, showing that it is really flexible in that area.

The customer support from SnapLogic is really good. We have not had to use them too much because we have an internal support team that handles specific issues. When we have used their forums, they are very helpful, and when we have had to escalate issues with our account manager, we have always received a good response.

Before SnapLogic, we used Dell Boomi for our Salesforce integrations, and we switched because other parts of the business were considering SnapLogic. When I looked at the user interface, I thought it was a no-brainer to move to SnapLogic; it seemed way more intuitive to use, and we were at the early stage in our Boomi journey, so it was easier to make that jump, and we are really happy we did.

My experience with SnapLogic's pricing, setup cost, and licensing is that it was reasonably transparent. That is handled by a different department, but I look after the Salesforce connector side of things, which has also been straightforward.

We have seen a return on investment in terms of increasing the use of citizen developers and not having massive amounts of legacy unsupported integrations. This shift allows different people within the business to pick up integrations more easily, saving time and increasing governance around our data, our integrations, and our tech infrastructure.

We evaluated other options before choosing SnapLogic, including MuleSoft and Boomi.

My advice for others looking into using SnapLogic is to start small and build it out. Get buy-in from different parts of the business rather than focusing on just one small team. Try to establish a federated model of citizen developers paired with a centralized model of administrators to oversee the platform and ensure there is a proper framework and guidance for building. You do not want people building things that take up all the memory usage across different pipelines. Start small, build up, get feedback from different people, and build iteratively. I would rate this product a 9 out of 10.

My main use case for SnapLogic is dragging and dropping files from one SFTP to another SFTP.

A specific example of a workflow I set up using SnapLogic is picking up files from our SFTP which our system creates and drops there, then moving them across to our reconciliation team, a third party that does our reconciliation on an automated schedule.

The best features SnapLogic offers in my experience are that once you have your head around it initially, it is quite easy to use and can take away time from the development team because people with less technical skills can use it.

The learning curve at the start took maybe a couple of weeks just to know where things were, but there was a tutorial which helped with that, so for example, displaying the documents made it easier for less technical users.

SnapLogic has impacted my organization positively because many of the automations we made with dragging and dropping files used to be done by a human, so now there is less human error and it saves the team as it requires fewer people to do the work. There are two people less from a seven-person team now thanks to SnapLogic. I would estimate maybe an hour a day is saved, although I do not have exact numbers on time saved.

The only thing I do not prefer at the minute about SnapLogic is when I go into the monitor, it can be a bit slow, so when I am trying to diagnose why something went wrong and I am searching, it can take a bit of time.

SnapLogic could be improved in the monitor performance area.

I have been using SnapLogic for about two and a half years, the whole time I have been at Vitesse.

SnapLogic has been stable in my experience with no crashes.

Regarding SnapLogic's scalability, we have not needed to scale it as it has been stable.

The customer support for SnapLogic has been good as whenever we have raised an issue, I get a response within 24 hours.

I did not previously use a different solution before SnapLogic, as SnapLogic was already in use at this company before I got here.

The learning curve at the start took maybe a couple of weeks just to know where things were, but there was a tutorial which helped with that, so for example, displaying the documents made it easier for less technical users.

I have seen a return on investment with SnapLogic.

Regarding SnapLogic's AI capabilities, it works as expected.

I would describe my experience with SnapLogic's integration capabilities as very easy; the ones I have used have been very easy.

I would rate SnapLogic's documentation and learning resources as thorough and easy to get to when you click through the snaps to access them, so they were helpful when I was getting started.

Overall, the performance and speed of SnapLogic, aside from the monitor I mentioned, have been good because I have never had any issues.

The reliability and availability of SnapLogic have been good, as there was something on our side where the node restarted, but there were no major issues I have seen.

I would describe the ease of maintenance for SnapLogic as simple to keep things running smoothly.

My advice to others looking into using SnapLogic is to take your time and go through the tutorial when starting, just to get your head around everything before making a decision. I would rate SnapLogic a 7 overall.

The main use case for using SnapLogic is to integrate external systems to Syndigo. For example, we have XML files that need to be converted into our Syndigo format to create entities in the Syndigo system.

The best features are that we can quickly consume the Snaps which are already available, so we don't need to write scalable code. We can quickly integrate our systems via SnapLogic Snaps, and that speeds up our integration process.

The pre-developed Snaps are really helpful for both non-developers and developers, and that reduces the time for integrations significantly.

Implementing the pipeline quickly, rather than developing code, has impacted us tremendously.

If we develop the same integration using any of the latest technology, it would take a minimum of one or two months. Using SnapLogic, we can develop the same logic via Snaps within two or three weeks, which provides tremendous time saving as well as cost reduction.

When we face errors in the existing scheduler run, we cannot trace the logs. Adding more logs in the existing Snaps could make it much easier to debug errors.

If more logs were added to the existing Snap, users could debug errors and view log information more effectively.

I have been using SnapLogic for the last one year.

Customer support is really good.

Previously, we were using a private app via Java logic to integrate the system.

It has really saved our time when we are using SnapLogic integration systems.

We have not validated or evaluated any other options.

SnapLogic AI capabilities have good potential, particularly with the integration and automation features.

The AI provides accurate and useful outputs, especially for common integrations.

SnapLogic is easy to learn because SnapLogic itself provides documentation for each individual Snap, making it easy to read and understand the existing Snaps.

When creating the scheduler, we provided email notifications for successful scheduler runs or failed scenarios, so whenever we receive the email notification, we go and check the monitoring tool to debug the failed scenario.

It is easy to connect with external systems via the existing Snaps, something like the 365 Snap or the API endpoint Snap.

The documentation provided by SnapLogic is really helpful, and it is all up-to-date information.

SnapLogic has a mapper Snap where we need to configure the mapping, and for simple and collection mapping as well as complex mapping transformation, there is an individual syntax to transfer the data.

We have created multiple users to provide them access only to specific project access.

SnapLogic processes a large amount of data within a shorter period of time and has good scalability for handling large integration data. I would rate this review 9 out of 10.

I have been using SnapLogic for one and a half years on various multiple projects from the perspective of data migration and ingestions.

My main use case for SnapLogic is migrating some legacy product data to our newest products.

A specific example of a migration project I handled with SnapLogic involved our legacy product, which has multiple modules within it.

Regarding my main use case and other ways I use SnapLogic, we import the data as part of the ingestion process. We edit the data into an Excel tool in an Excel sheet and, using SnapLogic, read the data from the Excel sheet and load it into our newest product.

The best features SnapLogic offers in my experience include excellent REST APIs and batch processing, which is a standout feature.

Batch processing has helped us load around five to six lakh records within two to three hours, which involves loading thousands of records in a single shot. This helped our process reduce from eight hours to a couple of hours.

SnapLogic has positively impacted my organization because the professional services team has been running the pipelines and migrations very easily without any technical knowledge or dependency on technicalities.

This has made my team more efficient and freed up time for other projects. It significantly reduced the migration timeline for multiple customers, as there is no dependency on developers to run the migrations, allowing us to move to other particular migrations from the development perspective instead of running the same pipeline and staying on the same product.

API integrations are also really good to handle from a front-end perspective or any interface perspective regarding the features.

Regarding how SnapLogic can be improved, I think the Snaplex page can be improved without any downtime. There are some updates with SnapLogic that are not very stable before the release. This can be improved so that there will be no downtime impact for us.

I have been using SnapLogic for one and a half years on various multiple projects from the perspective of data migration and ingestions.

Regarding SnapLogic's AI capabilities, the accuracy and reliability of output are 50-50, but there is a lot of scope for improvement because I cannot rely on SnapLogic or SnapLogic AI or SnapGPT for the development which I am currently handling.

Regarding SnapLogic's AI capabilities, I think the governance and security are fine, but there is some scope for improvement with respect to security and access to personal level data.

The advice I would give to others looking into using SnapLogic is that it is a low-code tool and can be helpful for people who are just getting into software engineering or data engineering. This should help developers gain much confidence before starting with coding.

I am not really sure about the details of a business relationship with SnapLogic other than being a customer, but I am sure that we are a customer of SnapLogic. I do not know what kind of business relationship exists.

I would rate this product an 8 out of 10.