Overview

Product video
Cyberattacks are redefining the disaster response role for IT operations. Today, enterprises experience an average of 24 days of downtime following a successful cyber incident, as application disruptions can stem from impacts to the infrastructure configurations, network, storage, or data services. InfoScale provides the only end-to-end cyber resiliency solution designed to keep your applications running during attacks or disruptions, so the the enterprise can bounce back to full operations in minutes, not days or weeks. IT teams trust InfoScales proven cyber resilience to ensure real-time operations across every application, infrastructure, and data service layer, minimizing downtime by 98% and maximizing operational resilience for applications across hybrid cloud and on-premises environments. By rapidly restoring the entire application stack including configurations and data services within minutes, InfoScale proactively protects businesses from small storage disruptions or unplanned network outages to complex cyber threats. For AWS customers, InfoScale enables easy SLA definition and achievement for every application, delivering reliable, enterprise-level continuity. Full Stack Unified Approach: Achieve 98% reduction in unplanned downtime for enterprise applications, scale an end-to-end application resiliency approach, and thrive despite sophisticated disruptions. Real-Time Resilience: Agents immediately detect and respond to disruptions of the applications, servers, data services, and network services across both on-premises and cloud environments for the most effective operational resilience strategy for AWS. Data Security: Protect data at every layer with built-in immutability, encryption, and isolation, ensuring robust security without impacting performance or accessibility. Advanced file system security and snapshot management shield against ransomware and data corruption, while volume encryption safeguards against unauthorized access to keep your data secure at all times. Predictable High Availability: Business-critical applications within the same Availability Zones (AZ) or across multiple AZs achieve predicable orchestrated failover and increased application availability. Unmatched Performance: Unleash application optimization with I/O caching and SmartIO to scale and lower data services cost.
"Arctera does not supply the RedHat license for the AMI, the customer will need to license RedHat separately from the InfoScale product."
Highlights
- Business continuity for enterprise applications within the same Availability Zone (AZ) or across multiple AZs by leveraging Flexible Storage Sharing (FSS) technology for underlying EBS storage
- Data migration and disaster recovery using Volume Replicator, between different regions, or from an on-premises data center to a cloud data center, along with high availability agents for applications and network components
- Enhanced application performance using the InfoScale caching solution, SmartIO, by leveraging Amazon EC2 Instance Store, and intelligent data movement to the cloud using SmartMove technology to save on bandwidth and storage costs
Details
Unlock automation with AI agent solutions

Features and programs
Financing for AWS Marketplace purchases
Pricing
Vendor refund policy
Arctera does not support refunds at this time.
How can we make this page better?
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Release notes for this version of InfoScale is available here: https://sort.veritas.com/DocPortal/pdf/109864724-159001346-1Â
Additional details
Usage instructions
Please note, all docs are currently branded Veritas and will be rebranded to Arctera (the new company) in the future.
- Launch the product via 1-Click in the ec2 console
- Sign in via ssh using the following credentials: Username: ec2-user Password: the instance_id of the instance IP of instance
- Access InfoScale: Once logged in, you can access InfoScale commands and configurations. Typically, you might need to switch to the root user or a user with appropriate permissions: sudo su -
- Verify InfoScale Services: Check the status of InfoScale services to ensure they are running correctly: systemctl status vcs systemctl status vxvm
- Configure and Manage: You can now configure and manage your InfoScale environment using the available commands and tools. Type "vxprint" as a privileged user to see any storage configured in the cluster. Type "hastatus -sum" as a privlidged user to see the high availability services. For more details, full product documentation is available at: https://sort.veritas.com/documents/doc_details/vie/8.0.2/Linux/ProductGuides/Â To configure InfoScale for use within AWS or to provide DR from on prem to AWS and across AWS regions, please see the Solutions for Cloud Environment guide: https://sort.veritas.com/DocPortal/pdf/130803809-158949452-1Â To migrate applications from on prem to AWS, please see the Application Mobility Service guide: https://sort.veritas.com/DocPortal/pdf/160058442-160060974-1Â To create and configure clusters or upgrade from prior versions, please see the Configuration and Upgrade guide: https://sort.veritas.com/DocPortal/pdf/79630152-158996647-1Â The admin guide is here: https://sort.veritas.com/DocPortal/pdf/79798461-159001403-1Â Release notes are here: https://sort.veritas.com/DocPortal/pdf/109864724-159001346-1Â Troubleshooting guide for File System, Volume Manager, volume replicator, cluster server and other services is here: https://sort.veritas.com/DocPortal/pdf/109864724-159001346-1Â
Resources
Vendor resources
Support
Vendor support
Enterprise-class support is available for InfoScale. Phone support in the US may be reached at 1 866 837 4827, for phone support in other countries and option to open a support case, please visit the main support site:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.