Sold by: Route 101
Route 101's Amazon Connect specialists deliver end-to-end contact centre solutions, from initial design through implementation and optimisation. Our certified team handles complex enterprise deployments with a consultative approach, ensuring maximum value from your Amazon Connect investment through expert architecture, development, integration, and training services.
Overview
Route 101's Amazon Connect Professional Services help organizations successfully design, implement, and optimize their contact center solutions, combining deep AWS expertise with proven customer experience best practices.
Our certified team delivers end-to-end project services including discovery, architecture design, migration planning, custom development, integration, and training, ensuring maximum value from your Amazon Connect investment through a consultative approach.
We specialize in complex enterprise deployments and transformations, helping organizations leverage the full potential of Amazon Connect's advanced capabilities while minimizing risk and accelerating time-to-value.
Highlights
- Amazon Connect Developer and Communications Specialist resources
- Professional Services that covers from design right through to ongoing enhancements
- As a trusted advisor in the CX technology space, we leverage Amazon Connect's powerful cloud contact centre capabilities to transform customer experiences.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Resources
Vendor resources
Support
Vendor support
Professional Services are charged based on time and materials, with costs estimated individually for each project. We formalize all work through a Statement of Work (SoW) agreement. Once the Solution Design Document is approved, it establishes the project's sprint schedule and timeline. Project duration varies based on specific needs. You'll work with a dedicated project manager throughout the engagement.
Pre and post contract requests can be made via our support page:
Software associated with this service
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