Sold by: CallboticsÂ
CallBotics is an advanced AI voice agent platform that automates customer service interactions with natural language processing and intelligent call routing. Transform your contact center operations with 24/7 AI-powered voice assistants that handle inquiries, bookings, and support tickets seamlessly.
Overview
CallBotics delivers cutting-edge AI voice technology that revolutionizes customer service operations for businesses of all sizes. Our platform combines sophisticated natural language processing, machine learning algorithms, and intelligent call routing to create voice agents that understand context, handle complex conversations, and provide personalized customer experiences. The platform seamlessly integrates with existing CRM systems, telephony infrastructure, and business applications to automate routine inquiries, appointment scheduling, order processing, and technical support. With real-time analytics and performance insights, businesses can optimize their customer service operations while reducing costs and improving customer satisfaction. Built for enterprise scalability, CallBotics supports multiple languages, custom voice personalities, and advanced workflow automation. The platform maintains compliance with industry standards and provides detailed call analytics to help organizations continuously improve their customer engagement strategies.
Highlights
- Advanced AI voice agents with natural language processing that handle complex customer conversations, reducing response times by up to 80% while maintaining high-quality service standards.
- Seamless integration with existing CRM, telephony, and business systems, enabling automated call routing, appointment scheduling, and real-time data synchronization across your entire customer service ecosystem.
- Enterprise-grade analytics and reporting dashboard providing actionable insights on call performance, customer satisfaction metrics, and operational efficiency to drive continuous improvement.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Monthly Active Users (MAU) | Base subscription tier based on the number of unique users who interact with CallBotics AI voice agents each month. Includes core platform access, basic analytics, standard integrations, and customer support. Each MAU tier provides a foundation for predictable monthly recurring revenue. | $500.00 |
Vendor refund policy
No Refunds for Consumed Usage
Usage-based charges (API calls, additional channels, storage overages) are non-refundable once consumed Exception: Technical service failures resulting in billing for unusable service may be credited
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
CallBotics provides comprehensive 24/7 technical support through multiple channels including email,phone and our dedicated support portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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