Sold by: Zaion
Zaion's conversational AI Agents and generative AI, offer your clients a seamless, personalized experience available 24/7 by automating low value-added call request
Overview
Zaion Virtual Assistant provides a suite of specialized AI Agents crafted to deliver an exceptional customer experience (CX).
Zaion's AI Agents elevate customer interactions by accurately understanding natural language, responding precisely, and recognizing emotional nuances.
By automating high-volume conversations, Zaion AI platform optimizes the customer journey, enabling advisors to concentrate on high-value tasks while significantly reducing operational costs.
Additionally, Zaion's AI Agent solutions seamlessly integrate call context into the Agent Desktop, empowering advisors to respond faster and more effectively.
Unlock the full potential of Zaion's exclusive platform:
- Zaion Assistant (Botbuilder): Easily create, configure, and manage your AI Agent independently.
- Zaion Analytics (Botcenter): Track and evaluate your AI Agent's performance in real-time for continuous optimization. Transform your customer service with Zaion's AI-driven capabilities for an efficient, personalized CX journey
Zaion's AI Agent solutions:
- Welcomebot: 24/7 call reception, qualification, and intelligent routing
- Processingbot: End-to-end handling of high-volume, low-value calls
- Overflowbot: Queue overflow management for peak times
Highlights
- Welcomebot: 24/7 call reception, qualification, and intelligent routing
- Processingbot: End-to-end handling of high-volume, low-value calls
- Overflowbot: Queue overflow management for peak times
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Welcomebot minimal annual prepaid pack of committed calls | Pricing for welcomebot annual prepaid call packs is indicative and starts with a minimum commitment of 200 000 calls. Additional setup and subscription fees apply. Final pricing is tailored to your specific requirements, with potential volume-based discounts for longer commitments periods. Please contact the seller for detailed information | $29,652.00 |
Processingbot minimal annual prepaid pack of committed calls | Pricing for processingbot annual prepaid call packs is indicative and starts with a minimum commitment of 50 000 calls. Additional setup and subscription fees apply. Final pricing is tailored to your specific requirements, with potential volume-based discounts for longer commitments periods. Please contact the seller for detailed information | $25,090.00 |
Overflowbot minimal annual prepaid pack of committed calls | Pricing for overflowbot annual prepaid call packs is indicative and starts with a minimum commitment of 20 000 calls. Additional setup and subscription fees apply. Final pricing is tailored to your specific requirements, with potential volume-based discounts for longer commitments periods. Please contact the seller for detailed information | $5,132.00 |
Dimensions summary
You buy this AI agent service through annual prepaid packs of committed calls. Each pack ties to one of three bot types. The Welcomebot pack requires a minimum commitment of 200,000 calls per year. The Processingbot pack requires a minimum of 50,000 calls. The Overflowbot pack requires a minimum of 20,000 calls. These are separate options, each sized by call volume. Setup and subscription fees apply on top of the prepaid calls. Listed prices are indicative. Final pricing is tailored to your needs, with possible volume discounts for longer commitment periods. Contact the seller for details.
Top-of-mind questions for buyers
A call is one customer interaction handled by the AI agent across supported channels. These include inbound and outbound phone calls, in-app conversations, and instant messaging. Each interaction the bot processes draws down from your prepaid annual pack.
Each pack maps to a bot type with its own minimum annual call commitment. Welcomebot requires 200,000 calls, Processingbot 50,000, and Overflowbot 20,000. You choose the pack matching the bot role you need. Each is billed independently as a separate prepaid commitment.
The listing prices only the minimum committed call volume per pack. It does not state overage behavior for calls beyond your commitment. Setup and subscription fees also apply on top of the prepaid calls. Contact the seller to confirm how excess usage is charged.
zaion.ai
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Vendor refund policy
No refund policy. If you have any question about the product and subscription, please contact us : contact@zaion.ai
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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