AI Vault is a secure, enterprise-grade generative AI platform designed to give organisations full control and transparency over AI usage while protecting sensitive data. The Software as a service edition offers a simple way to get the benefits of the platform without committing to a full 'on-premise' deployment.
AI Vault is a revolutionary generative AI product specifically designed to meet the needs of enterprise clients who are hesitant to adopt traditional generative AI solutions due to concerns over security and data privacy. This includes 27% of all companies, primarily large organisations such as banks and other businesses, where data security is paramount. AI Vault provides these enterprises with their own secure, private generative AI platform, giving them complete control over access and full transparency of all AI usage within their organisation. Supported by three USPTO patents, including a groundbreaking patent that ensures sensitive client data is never shared with Ethical Web AI or any third-party generative AI partners, AI Vault is the ideal solution for companies looking to harness the power of generative AI without compromising on security, privacy, or control.
Highlights
Turnkey solution that is very easy to deploy. No additional subscription is required to leverage the full benefit of AI.
Patent protected functionality to prevent client sensitive data from reaching a generative AI tool.
Provides control of access and full transparency of usage completely within the enterprise
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
AI Vault SaaS Edition is billed under a contract model based on the number of users you cover. You choose a user pack sized to your team. Two pack sizes are offered: a 10 user pack and a 100 user pack. Each size appears twice in the pricing table, so you can select the configuration that matches your setup. Pricing scales by user count, so larger teams select the 100 user pack while smaller groups select the 10 user pack. You commit to the pack size for the contract term.
Top-of-mind questions for buyers
What counts as one user for billing in a user pack?
A user is one individual account that accesses AI Vault. A 10 user pack covers up to 10 people, and a 100 user pack covers up to 100. You pick the pack that matches your team size and commit to that count for the contract term.
What happens if my team grows beyond the pack size I selected?
Your pack covers a fixed user count for the contract term. If your team grows past that number, you select a pack sized to the new count. The pricing scales by user count, so a 100 user pack covers larger teams than a 10 user pack.
Does the SaaS Edition include the data protection controls described by the vendor?
Yes. AI Vault is offered as a turn-key data protection solution for generative AI. It gives Data Protection Officers control, visibility, and measurability of compliance. These capabilities apply to every user pack, so the pack size affects only how many users you cover, not the features.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Each installation of AI Vault includes a unique link to submit support tickets, which is illustrated with images within the software. Clients can access these links directly from their AI Vault interface. Alternatively - email support@ethicalweb.ai
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Secure access to LLM supports confidential document collaboration
Reviewed on Aug 22, 2025
Review from a verified AWS customer
What is our primary use case?
We have used AI Vault for research and for help in putting together internal documents.
How has it helped my organization?
The quick, easy, and secure access to a LLM has enabled us to use these facilities without fear of information being shared elsewhere.
What is most valuable?
As mentioned above, the security and anonymity of the product are game-changing for Novus.
What needs improvement?
Any changes would be cosmetic; the interface could be smartened up.
For how long have I used the solution?
We have been using the solution for three months.
Which solution did I use previously and why did I switch?
We didn't utilize LLMs previously because we had security concerns.
What's my experience with pricing, setup cost, and licensing?
The solution offers good value for money.
Which other solutions did I evaluate?
We considered other options but chose AI Vault primarily due to its focus on security.
What other advice do I have?
We have found the product very helpful and easy to use.
reviewer2751855
Ensures data security for documentation and enhances research accuracy
Reviewed on Aug 22, 2025
Review provided by PeerSpot
What is our primary use case?
I use it for legal and corporate documentation where company and people's names need to be secure. I also use it in all the ways I used to use Chat GPT—building documents, rewriting emails, and also for coding and building code libraries.
How has it helped my organization?
I know that I am not breaking many GDPR rules and my sensitive client data is not being shared with either Ethical Web or Open AI.
What is most valuable?
The way it processes contemporaneous research prompts is much better than Chat GPT. It gives more fullsome answers that combine current data with the existing training data.
What needs improvement?
Sometimes I want to run a query and allow the redaction to run automatically without manually checking for additional redaction every time.
For how long have I used the solution?
I have been using it for 2 months.
Which solution did I use previously and why did I switch?
I did use Chat GPT, but it is clearly insecure and breaks all the GDPR data protection rules that are detailed for entering data into search engines.
What's my experience with pricing, setup cost, and licensing?
The setup cost was worth every penny.
Which other solutions did I evaluate?
I evaluated Chat GPT, Claude, and DeepSeek.
What other advice do I have?
Some of the consoles are still a bit clunky. There is room for improvement there. A compliance scoring system would also be a very useful addition.