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    Social Media Management & Brand Monitoring Platform

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    Sold by: Eclincher 
    Deployed on AWS
    Eclincher, the leading social media management and brand monitoring platform, empowers businesses with powerful tools to streamline social media and elevate online presence. Features include brand monitoring (web and social), AI Agents, content creation, publishing and scheduling posts, social inbox, advanced analytics, business listings, local SEO to boost rankings, team collaboration, and more. Everything you need to save time, boost engagement, and grow your brand effortlessly.

    Overview

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    Eclincher delivers powerful benefits to streamline social media management and brand monitoring, boost engagement, and grow your brand effortlessly:

    • Save Time with AI tools and Automation: leverage AI tools to create engaging personalized content, auto-posting and scheduling with smart Queues and RSS feeds, visual calendar, content curation, freeing up hours per week.

    • Boost Engagement: instant productivity with unified social inbox and customer care, AI-driven responses enable real-time interaction across platforms like Instagram, Facebook, LinkedIn, X and TikTok.

    • Enhance Brand Visibility: real-time brand monitoring and social listening track mentions, hashtags, and sentiment, keeping you ahead of trends.

    • Drive Data-Driven Results: advanced analytics and customizable reports provide insights into performance, ROI, and audience demographics, etc.

    • Increase Local Reach: local SEO automation and listings management improve rankings and attract nearby customers via Google Maps.

    • Streamline Team Workflows: role-based access, approval workflows, and shared media libraries enhance collaboration for agencies and enterprises.

    • Seamless Integrations: 30+ integrations (e.g., Meta, Google Analytics, Canva) ensure cohesive workflows across your marketing stack.

    • Enjoy Intuitive UX: fast, user-friendly UI and mobile app make campaign management efficient and enjoyable, praised by customers.

    • Scale with Confidence: flexible plans support businesses and global brands, with live agent support, GDPR-compliant and SOC 2-compliant security.

    • Official partner of all major platforms including Facebook, Instagram, X (Twitter), Google, LinkedIn, TikTok and more.

    Highlights

    • All-in-One Social Media Management platform: Eclincher streamlines social media management with AI Assist, Smart Queues, and RSS feeds, automating content creation, publishing, and scheduling across platforms. The unified social inbox and visual calendar save time, boost engagement, and simplify workflows, making it ideal for businesses and brands seeking efficiency and measurable ROI.
    • Real-Time Brand Monitoring and Social Listening: Eclincher robust brand monitoring and social listening tools track mentions, hashtags, and sentiment in real-time, empowering users to stay ahead of trends, manage reputation, and respond proactively. This feature, combined with advanced analytics, provides actionable insights to enhance brand visibility and customer loyalty, setting Eclincher apart for enterprises and marketers.
    • Local SEO and Listings Management for Enhanced Visibility: Eclincher local SEO automation and listings management tools optimize Google My Business and directory profiles, boosting local rankings and attracting nearby customers. With consistent business information and performance tracking, this feature drives foot traffic and trust, making it a standout for small businesses and franchises aiming to grow locally.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Social Media Management & Brand Monitoring Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Cost/12 months
    Business plan - 3 users - 20 profiles
    $6,000.00
    Enterprise plan - 10 users - 60 profiles
    $12,000.00

    Vendor refund policy

    Refund Policy can be found within eclincher TOA

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Our live agent support is your rescue squad, ready to tackle any challenge. Need a strategy session or some extra training? We're here for you with ad-hoc meetings and training sessions, ensuring your journey to social stardom is smooth and triumphant. Support articles are available as well as short tutorial videos.

    To find out more, feel free to schedule a meeting at https://www.eclincher.com/  or send us an email to support@eclincher.com .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    439 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Samuel L.

    "A well-rounded social media management tool"

    Reviewed on Jun 21, 2024
    Review provided by G2
    What do you like best about the product?
    Since I've been using eclincher it for two years, I've been really delighted with how user-friendly it is, how frequently new features are added, and how well my account manager and the support staff can assist me. The features that I use the most are Publishing, Smart Inbox, and Reports. I have always found them to be reliable and continuously becoming better with new releases. Sprout Social Time is also notably excellent at incorporating user feedback into its updates and enhancements. I use Sprout religiously and spend at least two hours there each day, so I can't really complain about the app.
    What do you dislike about the product?
    Fortunately, I use this primarily on my laptop even though I don't get along with the mobile app and think it's less user-friendly than the desktop version.
    What problems is the product solving and how is that benefiting you?
    Sprout tags and campaigns allow us to report on specific content themes, events, or products. We can also keep track of any mentions of our brand on social media and respond to them all from one location. Finally, teams can provide customer service by using the Smart Inbox. All brand accounts are conveniently located in one location, and publishing to one or more of them at once is made simple.
    Rob N.

    "eclincher is worth every penny!"

    Reviewed on Jun 15, 2024
    Review provided by G2
    What do you like best about the product?
    eclincher is essential to our social media plan. It enables us to concentrate our efforts on the things that matter most to our brand and optimize our process. With the help of deeper analytics, it offers a way to continuously optimize all activity and be more proactive with our content strategy.

    The fact that our business can accomplish everything through a single, user-friendly interface has saved us a great deal of time. We never would have thought that we could set out time for social media listening. Additionally, because Brandwatch powers it, we have access to strong analytics that enable us to analyze trends and conversations surrounding our brand and the larger industry, enabling us to make informed decisions.

    Furthermore, they provide the best customer service available; having live chat assistance from informed, kind, and helpful people around-the-clock is priceless.

    eclincher is worth every penny!"
    What do you dislike about the product?
    As with any other platform, there's the odd problem. For instance, sporadically occurring posts that fail to publish for no apparent reason or losing access to specific channels due to infrequent manual reconnection. When problems do occur, though, the customer support staff is always the finest source of guidance on how to resolve them.
    What problems is the product solving and how is that benefiting you?
    Prior to using eclincher, we had a few issues that needed to be resolved. These included: finding a way to use social listening to engage audiences and broaden brand reach; centralizing the social management workflow to grow the brand online and be more proactive with our content strategy; spending too much time using social media tools natively without having a mechanism in place to measure sentiment; and needing to be able to measure everything we did in order to demonstrate the effectiveness of a campaign.

    eclincher has made all of this possible, and more!
    Alexandra H.

    Customer Support Team is Top Notch

    Reviewed on Apr 23, 2024
    Review provided by G2
    What do you like best about the product?
    eclincher's customer support team is top -notch! Whenever i've had an issue or a question, they've been quick to respond (typically less than 1min) and incredibly helpful in resolving any issues . i use eclincher to create content,schedules and publish it to all our social accounts. They have a free trial if you like to test it.
    What do you dislike about the product?
    not really! easy interface and very reponsive.
    What problems is the product solving and how is that benefiting you?
    We are facing the challenge of effectively communicating and eclincher came through with effective benefits and features of thier plaftorms.
    George B.

    Innovative and has the best customer service

    Reviewed on Apr 22, 2024
    Review provided by G2
    What do you like best about the product?
    The analytics reports have helped me gain valuable insights into my social media strategy. being able to track engagement,being able to track engagement,monitor growth, and identify trends has been instrumental in refinng my approach and achieving better results (brand awareness and more engagement). we use it to publish posts and respond to people using thier inbox .
    What do you dislike about the product?
    nothing really, they are responsive and they have a great product
    What problems is the product solving and how is that benefiting you?
    Giving us insights and they have been able to enhace our brand visibility,its of great experience
    Alex S.

    Dedicated group, simple to utilize tool!

    Reviewed on Apr 22, 2024
    Review provided by G2
    What do you like best about the product?
    As a small business owner, eclincher has been a game_changer for me .it"s affordable ,easy to use, and packed with all the tools i need to maintain a strong presence across multiple social media accounts. They also offer great customer support with live chat
    What do you dislike about the product?
    nothing i can really say, they meet deadlines
    What problems is the product solving and how is that benefiting you?
    one potential problem we are facing is standing out in a crowded market. With many competitors offering similar services, and also we have problem capturing potential customer it was very challenging but eClincher came through
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