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    IBM MQ and IBM MQ Advanced (software)

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    Deployed on AWS
    Provides assured, once-only delivery of messages between applications across the widest range of languages, platforms and clouds. Connects message and event-driven applications securely, reliably at the highest levels of performance and scale to enable business agility and resilience.

    Overview

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    IBM MQ is trusted by thousands of enterprises around the world to deliver billions of messages, representing trillions of dollars of business value, exactly once, every day. An IBM MQ network is typically composed of applications written in many languages, running on many platforms across a wide variety of data centres and multiple clouds.

    Benefits - IBM MQ:

    Helps business adapt to change - applications are de-coupled so that they can be changed independently of each other.

    Helps Developers and ITOps to be more productive - further simplifying the development of integrations and management of the queue network in each product release.

    Enables business agility by supporting the automation of application and integration operations with support for containers (Kubernetes and OpenShift) and advanced telemetry (OpenTelemetry).

    Accelerates hybrid cloud for applications and infrastructure modernization projects by offering BYOL support for AWS and other hyperscalers as well as SaaS and the widest variety of on-prem deployment models from appliances, windows and UNIX servers and Z/OS.

    Provides support for multiple messaging and integration architectures: point to point messaging with Store & Forward and Request & Response patterns, as well as Publish and Subscribe with dynamic topics and subscriptions. IBM MQ plays an important role as a transport and event source in many Kafka-based Event Driven Architectures.

    Delivers business resilience. Across platforms IBM provides intelligence workload balancing, high availability and disaster recovery services from an individual node, right up to availability zone and regional levels.

    Secures messages at rest and during transportation across the network, including end-to-end encryption and data confidentiality and integrity checking.

    Highlights

    • Note that this page is for a software product and not a SaaS offering, and purchasing this entitlement on AWS is purchasing entitlement to the IBM MQ or MQ Advanced software only. Details for how to deploy IBM MQ software on AWS are provided. IBM MQ is available in 2 editions to suit the needs of your business.
    • IBM MQ is the standard offering providing the essential capabilities you need to securely and reliably connect applications, enable insights into events, and empower teams to innovate and deliver outstanding customer experiences.
    • IBM MQ Advanced provides everything that is available in the standard offering plus additional capabilities providing state of the art data resiliency, broader connectivity options, and advanced security for end to end encryption and audit compliance. To upgrade from IBM MQ to IBM MQ Advanced, please contact us at AskMessaging@uk.ibm.com

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    IBM MQ and IBM MQ Advanced (software)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    IBM MQ VPCs
    Entitlement to IBM MQ VPCs
    $3,324.00
    IBM MQ Advanced VPCs
    Entitlement to IBM MQ Advanced VPCs
    $6,228.00

    Vendor refund policy

    No refunds without approval of IBM

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    IBM MQ is trusted by thousands of customers to provide assured once-only delivery of messages between applications in many of the most demanding business environments across Financial Services, Transport and Distribution, Healthcare, Retail and other sectors.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Device Connectivity
    Top
    25
    In Financial Services, ML Solutions
    Top
    10
    In Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Message Delivery Protocol
    Provides assured, once-only delivery of messages between applications across multiple languages, platforms, and clouds
    Integration Architecture Support
    Supports multiple messaging patterns including point-to-point, store and forward, request-response, and publish-subscribe with dynamic topics
    Network Security
    Secures messages at rest and during transportation with end-to-end encryption, data confidentiality, and integrity checking
    High Availability Infrastructure
    Provides intelligent workload balancing, high availability, and disaster recovery services across platforms and deployment zones
    Event-Driven Architecture
    Supports Kafka-based event-driven architectures as a transport and event source mechanism
    Machine Learning Forecasting
    Advanced forecasting capabilities using machine learning via Amazon Forecast integration to generate predictive models based on internal and external data factors
    Enterprise Collaboration Platform
    Cloud-based environment enabling real-time collaboration and connection across multiple organizational departments and business functions
    Scenario Planning Technology
    Flexible modeling capabilities that automate and structure financial and operational solutions for comprehensive business performance management
    Cross-Functional Data Integration
    Unified platform connecting people, data, and planning processes across finance, sales, supply chain, marketing, HR, and operations
    Strategic Planning Automation
    Dynamic modeling solutions for workforce planning, talent strategy, compensation modeling, and strategic business execution
    Cloud Cost Consolidation
    Unified observability platform that aggregates cloud costs across multiple providers, data warehouses, CDNs, Kubernetes, and Datadog into a single comprehensive billing view
    Cost Allocation Mechanism
    Advanced virtual tagging system enabling precise cost attribution to teams, environments, applications, and organizational segments with 100% accuracy
    Cost Optimization Engine
    Automated detection and recommendation system for identifying idle resources, rightsizing opportunities, and infrastructure cost reduction strategies
    Multi-Dimensional Cost Analysis
    Capability to analyze and track costs across multiple business dimensions including customer, event, segment, and specific product features
    Organizational Cost Visualization
    Customizable dashboard infrastructure supporting granular cost, usage, budget, and waste visualization with role-based data access controls

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    185 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Matthias B.

    Solution de messagerie forte

    Reviewed on Jul 07, 2025
    Review provided by G2
    Qu'aimez-vous le plus Ă  propos de the product?
    Garantit la livraison des messages une seule fois
    Gère un trafic intense avec un délai minimal
    Prend en charge l'authentification des canaux avec ssl/tls, la messagerie sécurisée est prise en charge
    Facile à créer et à maintenir l'environnement
    Cloud Native HA est une très bonne solution !
    Que n’aimez-vous pas à propos de the product?
    L'interface utilisateur semble un peu dépassée, elle pourrait bénéficier d'une mise à jour.
    La configuration TLS du canal n'est pas toujours facile, d'autres clients ont souvent des difficultés à la mettre en place.
    La sécurité de la file d'attente MQ ne semble pas intuitive au début, cela pourrait être plus facile à démarrer.
    Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
    Coordinateur de transactions pour les intégrations middleware
    Plateforme de messagerie
    Stockage persistant des messages
    Samuel S.

    Super produit

    Reviewed on Jun 20, 2025
    Review provided by G2
    Qu'aimez-vous le plus Ă  propos de the product?
    Configuration facile. Fiabilité, robustesse. Facile à gérer.
    Que n’aimez-vous pas à propos de the product?
    Rien.
    Aucun.
    Je n'ai trouvé aucun inconvénient jusqu'à présent dans les utilisations que nous avons d'IBM MQ.
    Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
    Nous utilisons IBM MQ pour communiquer avec d'autres institutions à SPB. Nous utilisons le MQ pour échanger des messages entre le système hérité (mainframe) et la plateforme basse.
    reviewer2721285

    Experience with reliability and resilience while knowledge accessibility needs improvement

    Reviewed on Jun 11, 2025
    Review provided by PeerSpot

    What is our primary use case?

    With IBM MQ , the main use case is for applications in online banking. We use it within the banking industry. IBM MQ  is a choice to create a relation between the Mainframe and distributed servers, allowing applications running on Linux or Windows to interface with Mainframe applications and enable more development of easier and open applications in a distributed environment. This means we can develop more applications that are easier to use.

    What is most valuable?

    I work with CICs, Workload Manager, and DB2  mainly. I have experience with IBM MQ . We mainly use clusters at the Windows level or Linux level, and in the Mainframe, we have multiple paths and different lines of connectivity transmission to assess the impact of IBM MQ 's high-availability configurations on our system's resilience.

    We use advanced security features such as SSH for encryption and authentication mechanisms. The security features help protect our messaging data by encrypting the transmission and ensuring authentication for connection.

    What needs improvement?

    The customer service or technical support from IBM is not as good as we expected; it could be better. They don't meet our standards due to the timing to get a person with knowledge.

    For how long have I used the solution?

    We use some IBM solutions hosted on AWS  as a cloud provider.

    What was my experience with deployment of the solution?

    The initial setup of IBM MQ is reasonable, just as we were expecting, and we were on time for that project.

    What do I think about the stability of the solution?

    The maintenance for IBM MQ is good to be once a year; that's the best.

    What do I think about the scalability of the solution?

    We mainly use clusters at the Windows level or Linux level, and in the Mainframe, we have multiple paths and different lines of connectivity transmission to assess the impact of IBM MQ's high-availability configurations on our system's resilience.

    How are customer service and support?

    The customer service or technical support from IBM is not as good as we expected; it could be better. I rate them a 7 on a scale of 1 to 10. They don't meet our standards due to the timing to get a person with knowledge.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I don't really know the main differences between IBM MQ and other messaging queue solutions because it has been my natural choice, coming from Mainframe z/OS.

    How was the initial setup?

    The initial setup of IBM MQ is reasonable, just as we were expecting, and we were on time for that project.

    What about the implementation team?

    In the setup, there are mainly two persons involved, but others from different areas are also involved, making it more than just those two.

    Which other solutions did I evaluate?

    I currently work with IBM, but we are also using other vendors such as BMC and Logon for specific backup solutions from Mainframe.

    What other advice do I have?

    My main experience is with IBM Mainframe. I do not have experience with their IBM QRadar . AWS  is not our main cloud provider for IBM solutions. I am not very experienced with cloud, but we do use object storage, which is cloud or on-prem for example.

    I don't remember specific examples at this moment, but if you contact me in two days, I will probably be able to refresh my memory as I'm currently focused on the capacity and performance issues of the system. I don't have thoughts on IBM MQ's pricing since I work in the support area and I'm not related to the purchasing process.

    My company mainly provides services to the banking area but also sells many products, including IBM and open system solutions, such as storage. My company's name is Telcos, spelled T-A-L-C-O-S.

    I am very interested in providing a review for the IBM Workload Automation  based on my recent experience with it. I am still working with Workload Automation  and probably have a project related to this support, but I have switched to focusing more on performance issues at the moment. I used to be more focused on Workload Automation, but now I have shifted my project to banking application performance and capacity.

    I still work with IBM solutions in the other area, maintaining contact with AWS that relates to Workload Automation. I deal with banking services in general performance, mainly related to recovery, backup solutions, and CPU utilization. I have experience with IBM ProtecTIER, specifically the ProtecTIER, and not Tivoli. I do not remember experiencing Spectrum. I do not have experience with Spectrum Protect.

    I have experience with backup and recovery, particularly on the Mainframe side, but not with HSM. HSM is more related to the Mainframe, and while I don't have recent experience, my focus has shifted to performance areas in z/OS, especially solutions relating to backups and disaster recovery.

    We move data from Mainframe to the cloud. BMC is one of the companies I refer to, along with Logon. Logon is spelled L-O-G-O-N. Logon is based in Israel.

    Overall, I would rate IBM MQ an 8 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Ashok Vedantham

    Provides reliable middleware support with room for cloud compatibility improvements

    Reviewed on May 13, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My use case for IBM MQ  is that it's a middleware solution for our enterprise.

    What is most valuable?

    The features of IBM MQ  that have proven most effective for ensuring message delivery reliability are the stability of the system, the resilience and the product, which is definitely of top quality in this segment. This is a product which is very common, and many competent products are there, but it's time-tested, very stable, highly resilient, and has all the features to troubleshoot even if something goes wrong. It's the best from all perspectives.

    What needs improvement?

    The areas of IBM MQ  that have room for improvement are its compatibility with the public clouds, specifically its compatibility with Azure  or AWS , as there is definitely a lot of scope for improvement there.

    For how long have I used the solution?

    In our organization, we have been using IBM MQ  for around 10 years, but we moved it to cloud two and a half years ago. The product has been in use for the last 10 years on-premises, and recently, for two and a half years, we have been using it on cloud.

    What was my experience with deployment of the solution?

    We used a direct service from IBM for the deployment of IBM MQ in our environment. It is not a third party, but it is a service taken from IBM itself. There is an IBM subsidiary IT team in the Middle East who has helped us.

    How are customer service and support?

    I would rate the technical support from IBM as seven out of 10.

    The reason for this rating is due to the turnaround time, which is an important factor. IBM follows a practice of raising a ticket and has specified turnaround times to get back to us. Though usually, if it is high priority or top priority, they turn around faster, even for medium or low priority issues, their turnaround time is not as good to complete our project. We cannot hold on to the project for a long time just to wait for IBM to fix the issues. Our project will have its own timelines, so we expect turnaround times for medium and low priority incidents or tickets to be better than what IBM is currently offering.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I did not use a different solution before IBM MQ. For the last 10 years, we have been using this solution, so I don't remember what was there 10 years back.

    How was the initial setup?

    The initial setup of IBM MQ was complex on cloud. If it had been on-premises, it would have been very simple. On cloud, it is complex, and we had to take help from IBM itself for that.

    What about the implementation team?

    We used a direct service from IBM for the deployment of IBM MQ in our environment. It is not a third party, but it is a service taken from IBM itself. There is an IBM subsidiary IT team in the Middle East who has helped us.

    What was our ROI?

    I have seen an ROI from IBM MQ in terms of its role as a tool for integration platforms; however, it does not directly relate to any cost or revenue. It does not have functional features, as it's a product which integrates the external systems with internal systems or among the systems themselves, making it an essential technology component required to integrate multiple systems.

    What's my experience with pricing, setup cost, and licensing?

    The price of IBM MQ is definitely on the higher side. There are many market-competitive products, but this is a top product in the market and messaging middleware software, so the cost is high.

    What other advice do I have?

    The approximate number of end users in our organization using IBM MQ is roughly 30.

    I would recommend IBM MQ to other people.

    I do not wish to disclose my organization's name or email because this does not represent the organization's viewpoint officially.

    I rate IBM MQ overall as a seven on a scale from 1 to 10, when 1 is the worst solution, and 10 is the best solution.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    MykolaKuzmenko

    Reliable payment processing is achieved with minimal disruption

    Reviewed on May 09, 2025
    Review provided by PeerSpot

    What is our primary use case?

    We use it for payment processing and to send these payments abroad in another country.

    We use it for the production environment, and we consider it stable enough, which is why we continue to use this product.

    What is most valuable?

    The biggest advantage is that it's a reliable enough product which we use, and it's a highly documented product. We can learn it slowly, so we have experienced users and experienced staff to use this product.

    We suppose it's secure because we use secure tools within the frame of this product, such as TLS 1.3 and so on. Its scalability is enough for our purposes, and that's all we can say about it.

    What needs improvement?

    Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support.

    Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support.

    They could add some new features into IBM MQ  to make it better. A graphical user interface in addition to MQ  Explorer could be useful, but we are satisfied with MQ  Explorer as well.

    For how long have I used the solution?

    We have been using it in general for about 10 years.

    What was my experience with deployment of the solution?

    We have some experience with installations, and it's difficult. We need to state that it requires some experience and knowledge. We have required experience, having used this product about 10 years.

    What do I think about the scalability of the solution?

    Its scalability is enough for our purposes, and that's all we can say about it.

    How are customer service and support?

    Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I cannot compare with other products, and I cannot give exact answers regarding whether it's expensive or cheap, as I don't know the costs of other products in this group. For us, we pay for it, and we rely on this product, and it's okay.

    How was the initial setup?

    It's possible to get some training, but the cost of this learning is expensive. It costs some money, but we have required experience and knowledge because we have been using it for about 10 years.

    What's my experience with pricing, setup cost, and licensing?

    It's possible to get some training, but the cost of this learning is expensive. It costs some money, but we have required experience and knowledge because we have been using it for about 10 years.

    Which other solutions did I evaluate?

    I cannot compare with other products, and I cannot give exact answers regarding whether it's expensive or cheap, as I don't know the costs of other products in this group. For us, we pay for it, and we rely on this product, and it's okay.

    What other advice do I have?

    I'm just a user, representing Raiffeisen Bank, and it's clear.

    We use WebSphere MQ , which includes some tools such as ActiveMQ , IBM MQ, and VMware.

    Today, we don't use AI for our purposes, but if we find any useful AI features for this product, we might use them later because we can't evaluate their reliability for our needs right now.

    On a scale of 1-10, I rate IBM MQ a nine.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    IBM
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