Overview

Product video
IBM MQ is trusted by thousands of enterprises around the world to deliver billions of messages, representing trillions of dollars of business value, exactly once, every day. An IBM MQ network is typically composed of applications written in many languages, running on many platforms across a wide variety of data centres and multiple clouds.
Benefits - IBM MQ:
Helps business adapt to change - applications are de-coupled so that they can be changed independently of each other.
Helps Developers and ITOps to be more productive - further simplifying the development of integrations and management of the queue network in each product release.
Enables business agility by supporting the automation of application and integration operations with support for containers (Kubernetes and OpenShift) and advanced telemetry (OpenTelemetry).
Accelerates hybrid cloud for applications and infrastructure modernization projects by offering BYOL support for AWS and other hyperscalers as well as SaaS and the widest variety of on-prem deployment models from appliances, windows and UNIX servers and Z/OS.
Provides support for multiple messaging and integration architectures: point to point messaging with Store & Forward and Request & Response patterns, as well as Publish and Subscribe with dynamic topics and subscriptions. IBM MQ plays an important role as a transport and event source in many Kafka-based Event Driven Architectures.
Delivers business resilience. Across platforms IBM provides intelligence workload balancing, high availability and disaster recovery services from an individual node, right up to availability zone and regional levels.
Secures messages at rest and during transportation across the network, including end-to-end encryption and data confidentiality and integrity checking.
Highlights
- Note that this page is for a software product and not a SaaS offering, and purchasing this entitlement on AWS is purchasing entitlement to the IBM MQ or MQ Advanced software only. Details for how to deploy IBM MQ software on AWS are provided. IBM MQ is available in 2 editions to suit the needs of your business.
- IBM MQ is the standard offering providing the essential capabilities you need to securely and reliably connect applications, enable insights into events, and empower teams to innovate and deliver outstanding customer experiences.
- IBM MQ Advanced provides everything that is available in the standard offering plus additional capabilities providing state of the art data resiliency, broader connectivity options, and advanced security for end to end encryption and audit compliance. To upgrade from IBM MQ to IBM MQ Advanced, please contact us at AskMessaging@uk.ibm.com
Details
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Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
IBM MQ VPCs | Entitlement to IBM MQ VPCs | $3,324.00 |
IBM MQ Advanced VPCs | Entitlement to IBM MQ Advanced VPCs | $6,228.00 |
Vendor refund policy
No refunds without approval of IBM
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
IBM MQ is trusted by thousands of customers to provide assured once-only delivery of messages between applications in many of the most demanding business environments across Financial Services, Transport and Distribution, Healthcare, Retail and other sectors.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Solution de messagerie forte
Gère un trafic intense avec un délai minimal
Prend en charge l'authentification des canaux avec ssl/tls, la messagerie sécurisée est prise en charge
Facile à créer et à maintenir l'environnement
Cloud Native HA est une très bonne solution !
La configuration TLS du canal n'est pas toujours facile, d'autres clients ont souvent des difficultés à la mettre en place.
La sécurité de la file d'attente MQ ne semble pas intuitive au début, cela pourrait être plus facile à démarrer.
Plateforme de messagerie
Stockage persistant des messages
Super produit
Aucun.
Je n'ai trouvé aucun inconvénient jusqu'à présent dans les utilisations que nous avons d'IBM MQ.
Experience with reliability and resilience while knowledge accessibility needs improvement
What is our primary use case?
With IBM MQÂ , the main use case is for applications in online banking. We use it within the banking industry. IBM MQÂ is a choice to create a relation between the Mainframe and distributed servers, allowing applications running on Linux or Windows to interface with Mainframe applications and enable more development of easier and open applications in a distributed environment. This means we can develop more applications that are easier to use.
What is most valuable?
I work with CICs, Workload Manager, and DB2Â mainly. I have experience with IBM MQÂ . We mainly use clusters at the Windows level or Linux level, and in the Mainframe, we have multiple paths and different lines of connectivity transmission to assess the impact of IBM MQÂ 's high-availability configurations on our system's resilience.
We use advanced security features such as SSH for encryption and authentication mechanisms. The security features help protect our messaging data by encrypting the transmission and ensuring authentication for connection.
What needs improvement?
The customer service or technical support from IBM is not as good as we expected; it could be better. They don't meet our standards due to the timing to get a person with knowledge.
For how long have I used the solution?
We use some IBM solutions hosted on AWSÂ as a cloud provider.
What was my experience with deployment of the solution?
The initial setup of IBM MQ is reasonable, just as we were expecting, and we were on time for that project.
What do I think about the stability of the solution?
The maintenance for IBM MQ is good to be once a year; that's the best.
What do I think about the scalability of the solution?
We mainly use clusters at the Windows level or Linux level, and in the Mainframe, we have multiple paths and different lines of connectivity transmission to assess the impact of IBM MQ's high-availability configurations on our system's resilience.
How are customer service and support?
The customer service or technical support from IBM is not as good as we expected; it could be better. I rate them a 7 on a scale of 1 to 10. They don't meet our standards due to the timing to get a person with knowledge.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I don't really know the main differences between IBM MQ and other messaging queue solutions because it has been my natural choice, coming from Mainframe z/OS.
How was the initial setup?
The initial setup of IBM MQ is reasonable, just as we were expecting, and we were on time for that project.
What about the implementation team?
In the setup, there are mainly two persons involved, but others from different areas are also involved, making it more than just those two.
Which other solutions did I evaluate?
I currently work with IBM, but we are also using other vendors such as BMC and Logon for specific backup solutions from Mainframe.
What other advice do I have?
My main experience is with IBM Mainframe. I do not have experience with their IBM QRadar . AWS is not our main cloud provider for IBM solutions. I am not very experienced with cloud, but we do use object storage, which is cloud or on-prem for example.
I don't remember specific examples at this moment, but if you contact me in two days, I will probably be able to refresh my memory as I'm currently focused on the capacity and performance issues of the system. I don't have thoughts on IBM MQ's pricing since I work in the support area and I'm not related to the purchasing process.
My company mainly provides services to the banking area but also sells many products, including IBM and open system solutions, such as storage. My company's name is Telcos, spelled T-A-L-C-O-S.
I am very interested in providing a review for the IBM Workload Automation based on my recent experience with it. I am still working with Workload Automation and probably have a project related to this support, but I have switched to focusing more on performance issues at the moment. I used to be more focused on Workload Automation, but now I have shifted my project to banking application performance and capacity.
I still work with IBM solutions in the other area, maintaining contact with AWS that relates to Workload Automation. I deal with banking services in general performance, mainly related to recovery, backup solutions, and CPU utilization. I have experience with IBM ProtecTIER, specifically the ProtecTIER, and not Tivoli. I do not remember experiencing Spectrum. I do not have experience with Spectrum Protect.
I have experience with backup and recovery, particularly on the Mainframe side, but not with HSM. HSM is more related to the Mainframe, and while I don't have recent experience, my focus has shifted to performance areas in z/OS, especially solutions relating to backups and disaster recovery.
We move data from Mainframe to the cloud. BMC is one of the companies I refer to, along with Logon. Logon is spelled L-O-G-O-N. Logon is based in Israel.
Overall, I would rate IBM MQ an 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Provides reliable middleware support with room for cloud compatibility improvements
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
How are customer service and support?
The reason for this rating is due to the turnaround time, which is an important factor. IBM follows a practice of raising a ticket and has specified turnaround times to get back to us. Though usually, if it is high priority or top priority, they turn around faster, even for medium or low priority issues, their turnaround time is not as good to complete our project. We cannot hold on to the project for a long time just to wait for IBM to fix the issues. Our project will have its own timelines, so we expect turnaround times for medium and low priority incidents or tickets to be better than what IBM is currently offering.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
I would recommend IBM MQ to other people.
I do not wish to disclose my organization's name or email because this does not represent the organization's viewpoint officially.
I rate IBM MQ overall as a seven on a scale from 1 to 10, when 1 is the worst solution, and 10 is the best solution.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Reliable payment processing is achieved with minimal disruption
What is our primary use case?
We use it for payment processing and to send these payments abroad in another country.
We use it for the production environment, and we consider it stable enough, which is why we continue to use this product.
What is most valuable?
The biggest advantage is that it's a reliable enough product which we use, and it's a highly documented product. We can learn it slowly, so we have experienced users and experienced staff to use this product.
We suppose it's secure because we use secure tools within the frame of this product, such as TLS 1.3 and so on. Its scalability is enough for our purposes, and that's all we can say about it.
What needs improvement?
Currently, we have some disadvantages; it's a bit difficult to use IBM ID to access support from the IBM site. To get nice support from IBM, we need to use IBM ID, and it's a bit complicated to integrate it with IBM support.
Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support.
They could add some new features into IBM MQÂ to make it better. A graphical user interface in addition to MQÂ Explorer could be useful, but we are satisfied with MQÂ Explorer as well.
For how long have I used the solution?
We have been using it in general for about 10 years.
What was my experience with deployment of the solution?
We have some experience with installations, and it's difficult. We need to state that it requires some experience and knowledge. We have required experience, having used this product about 10 years.
What do I think about the scalability of the solution?
Its scalability is enough for our purposes, and that's all we can say about it.
How are customer service and support?
Support can be better because sometimes we need explanations for some behaviors of the product, and it's not easy to reach the proper person in IBM support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I cannot compare with other products, and I cannot give exact answers regarding whether it's expensive or cheap, as I don't know the costs of other products in this group. For us, we pay for it, and we rely on this product, and it's okay.
How was the initial setup?
It's possible to get some training, but the cost of this learning is expensive. It costs some money, but we have required experience and knowledge because we have been using it for about 10 years.
What's my experience with pricing, setup cost, and licensing?
It's possible to get some training, but the cost of this learning is expensive. It costs some money, but we have required experience and knowledge because we have been using it for about 10 years.
Which other solutions did I evaluate?
I cannot compare with other products, and I cannot give exact answers regarding whether it's expensive or cheap, as I don't know the costs of other products in this group. For us, we pay for it, and we rely on this product, and it's okay.
What other advice do I have?
I'm just a user, representing Raiffeisen Bank, and it's clear.
We use WebSphere MQÂ , which includes some tools such as ActiveMQÂ , IBM MQ, and VMware.
Today, we don't use AI for our purposes, but if we find any useful AI features for this product, we might use them later because we can't evaluate their reliability for our needs right now.
On a scale of 1-10, I rate IBM MQ a nine.