CARSx is a next-generation, web-based Advanced Traffic Management System (ATMS) designed for Traffic Management Centers (TMCs). It empowers operators and TMC managers with real-time situational awareness, rapid incident response capabilities, and both automated and semi-automated control of field devices such as Dynamic Message Signs (DMS) and CCTV. CARSx also features a comprehensive dashboard that provides actionable insights through key performance indicators (KPIs), helping improve traffic operations and decision-making.
Highlights
Responsive, web-based ATMS that works seamlessly on laptops, smartphones, and tablets - giving TMC operators full access anytime, anywhere.
Intuitive Dynamic Message Sign (DMS) automations simplify operations by handling routine messaging while allowing authorized users to easily override when needed.
Highly customizable to fit your Traffic Management Center needs - whether you're a small city, regional hub, or a nationwide traffic operations center
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers one pricing option: the Enterprise Solution, billed as a contract. The price is custom, so you contact the vendor to get a quote based on your needs. CARSx is an event management and road condition reporting platform for transportation agencies. Because the solution is tailored, there is no fixed rate or public per-unit cost. You work with the vendor to define scope and reach a price. User accounts are unlimited, so pricing does not scale by number of operators.
Top-of-mind questions for buyers
What does the Enterprise Solution (GB) pricing unit measure, since it does not charge per user?
The pricing does not meter by operator accounts. You can create unlimited operator accounts with no per-user fee. Instead, the Enterprise Solution is a custom contract scoped to your agency's needs. You work with the vendor to define scope and reach a price rather than paying by seat count.
How is this billed — a fixed subscription rate or a custom-scoped contract?
This is a custom contract, not a fixed published rate. There is no public per-unit price. You contact the vendor, who scopes the solution to your agency and provides a quote. Because it is tailored, the cost reflects your defined requirements rather than a standard metered charge.
Does adding more data sources or road event imports change what I pay?
The platform can import events manually or from external traffic management systems, weather feeds, and dispatch sources. These import capabilities are part of the scoped solution. Since pricing is custom rather than metered by data volume or feed count, the vendor determines cost during scoping. Contact the vendor to confirm how added sources affect your quote.
www.castlerockits.com
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Support
Vendor support
Castle Rock provides 24/7/365 support for the CARSx platform. Our dedicated, in-house support team actively monitors system health and performance around the clock and responds promptly to incidents, outages, or critical issues. For additional help, contact carsx-support@castlerockits.com. Support is available via Email, Phone, and Web Portal.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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