Sold by: OpenDialogÂ
OpenDialog provide a platform for the creation of conversational experiences for enterprise use cases
Overview
We focus on aiding enterprises within regulated markets with our secure, no-code user interface recognised for supporting scalable, sophisticated, contextual interactions between advanced virtual agents and people.
Highlights
- Reduce Cost of Operations Reduced reliance on human resources by removing up to 83% of human interactions Automation of labour intensive manual processes Execution of tasks at machine speed
- Increase Revenues Improved buying journey and purchase completion rates Enablement of effective upsell strategies to increase average order values Creation of new products and services
- Improved Customer Experience Consistent engagement across multiple channels Faster execution of requests with higher accuracy Available 24/7/356 across multiple regions and languages
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversations | Number of conversations between the virtual agent and end user | $30,000.00 |
Vendor refund policy
We will refund subscriptions to the OpenDialog platform if we are unable to provide a customer a way to connect to and access the technology via the internet
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Standard Support: Business Day Extended Support: 07:00 to 09:00 and 17:00 to 19:00 Monday to Friday in local Time Zone Complete Support: Any time outside Standard Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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