Sold by: Goliath Technologies
Industry leading VDI & DaaS end user experience monitoring and troubleshooting software, with AI, embedded intelligence, and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located.
4.9
Overview
Goliath provides AI enhanced observability software for IT professionals that helps them proactively anticipate user experience issues before they happen, delivers the correlated analytics to troubleshoot the problem quickly when they do, and document root cause so performance issues can be permanently resolved.
Goliath leverages AI, embedded intelligence, and automation to automatically look for events, conditions and failure points that impact end user experience and then alert when thresholds are breached, or failures occur.
We then correlate data from disparate IT elements and help interpret that data so that issues are resolved before users are impacted or at a minimum, are resolved more quickly.
This enables IT to drastically reduce the time it takes to isolate the cause of user experience issues and provides guidance to an IT generalist so that they can solve issues that usually require a subject matter expert.
Highlights
- Proactive IT observability for on-prem, hybrid, and multi-cloud environments
- Monitor & troubleshoot end user experience for Citrix, Omnissa Horizon, Amazon Workspaces, AWS EC2, AVD, and Azure VMs.
- Quickly identify who is impacted, the frequency & duration, and probable root cause.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Per User | Per User/Per Month | $3.00 |
Dimensions summary
This listing uses one pricing dimension: Per User, billed per user per month. You pay based on how many users you cover, and your cost scales directly with that count. Add users and your monthly charge grows in step; reduce users and it falls. Billing runs under a contract commitment, so you agree to a term rather than paying purely on the fly. There are no separate size tiers or usage add-ons to choose between — a single, straightforward per-user rate applies across your covered users.
Top-of-mind questions for buyers
You are billed for each end user whose sessions and experience you monitor. Goliath tracks individual users from logon through their working session across virtual desktop and application environments. Each monitored user account counts as one billable unit, regardless of the underlying servers or virtual machines that support them.
This listing uses a contract model. You commit to a term rather than paying purely by variable usage. Within that commitment, your charge is calculated per user per month based on the number of users you cover. This suits continuous monitoring across a known user base.
Your cost scales directly with the number of users you cover. Adding monitored users raises your monthly charge in step; reducing them lowers it. A single per-user rate applies across all covered users, with no separate size tiers or usage add-ons to trigger different pricing.
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No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Goliath Technologies Support delivers the expertise needed to achieve lifelong success with our products. Excellent customer support is an integral part of the culture here at Goliath.
For the best support service, use our online Support Center. There you can review product documentation, how-to guides, troubleshooting topics, and videos or open a ticket to request an upgrade or additional product support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Paul C.
Adds a lot of value to Citrix Daas
Reviewed on Aug 26, 2024
Review provided by G2
What do you like best about the product?
The easy of configuration and the ability to find issues with users quickly
What do you dislike about the product?
I wish it had more funtions built in for controlling Citrix Daas
What problems is the product solving and how is that benefiting you?
I use Published apps view often to look for issue with user connection, it has been really help at looking back for a week to determine which servers a users was connected to.
Information Technology and Services
Game changer for Citrix troubleshooting
Reviewed on Nov 09, 2023
Review provided by G2
What do you like best about the product?
Goliath Performance Monitor is a lifesaver when dealing with Citrix troubleshooting issues. It's like having IT support built in that spots problems before they happen. Definitely saves time and sanity. Support team is great - actually cares and fixes things fast.
What do you dislike about the product?
Nothing yet - maybe some more customization options.
What problems is the product solving and how is that benefiting you?
Citrix troubleshooting and monitoring for end user experience issues
Information Technology and Services
Best tool for troubleshooting Citrix users!
Reviewed on Nov 07, 2023
Review provided by G2
What do you like best about the product?
Goliath makes it easy to identify the root cause of issues. This is because of the way that data are correlated and presented.
What do you dislike about the product?
As a newer user, I have not found any issues yet. If their support is a good as their onboarding, I'm confident any issues that may come up will be handled quickly.
What problems is the product solving and how is that benefiting you?
Goliath is helping to address logon issues we have had with certiain clients.
Chris T.
Great Citrix Monitor product
Reviewed on Oct 23, 2023
Review provided by G2
What do you like best about the product?
Goliath is a straight forward monitoring tool that has exactly what you need to monitor your environment
What do you dislike about the product?
Would like to see more automatic solving feauters but i know Goliath is working on this by adding an A.I. that will help me solve issues.
What problems is the product solving and how is that benefiting you?
Citrix performance issues
Tangela G.
Consistent strive to Decipher Information
Reviewed on Sep 10, 2023
Review provided by G2
What do you like best about the product?
Goliath Performance Monitor has been an asset in our Citrix environment, ensuring operations. The training they provide addresses any learning curve, and they consistently strive to decipher information.
What do you dislike about the product?
The limited customization options and inflexibility of the dashboard pose challenges. The predefined layout restricts our ability to view and analyze data. The lack of integration with monitoring tools makes it difficult.
What problems is the product solving and how is that benefiting you?
Goliath Performance Monitor provides insights that allow us to detect and fix problems, ultimately improving the well-being of our business.