Sold by: Salesforce, Inc.
Deployed on AWS
Agentforce Marketing is the Salesforce agentic marketing solution for the entire customer lifecycle. It is the next evolution of marketing orchestration, where humans and AI agents work together to deliver adaptive customer experiences that deliver business growth with greater efficiency.
Overview
Agentforce Marketing is the Salesforce agentic marketing solution for the entire customer lifecycle. It is the next evolution of marketing orchestration, where humans and AI agents work together to deliver adaptive customer experiences that deliver business growth with greater efficiency. Here are three ways Agentforce Marketing is different from other solutions:
First, the #1 CDP built in makes data from any source natively available and connected across your business. Marketers and Agentforce can easily activate that data to build segments, generate calculated insights, analyze performance, and power AI-driven recommendations, decisioning, and automations, all without relying on IT.
Second, Agentforce-native means autonomous agents are embedded across the platform and customer experiences, securely grounded in your company data and metadata. Use natural language to collaborate with Agentforce to create campaign briefs, content, and customer journeys, and continuously optimize performance for higher ROI.
Finally, because Agentforce Marketing is one unified platform for B2B and B2C built right alongside sales, service, and commerce, your customers engage with your brand as one connected company, not siloed departments. Marketers become value multipliers across the business, helping sales close more deals, commerce grow CLTV, and service boost CSAT.
Highlights
- Unlock trapped data to personalize every interaction
- Offload manual work with an agency of AI agents
- End fragmented experiences with continuous two-way conversations
Details
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Delivery method
Deployed on AWS
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Software as a Service (SaaS)
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