Paytia MOTO Secure Payment Card capture

Paytia takes the dangerous part out of phone payments. When your agent says "I'll take payment now," the customer enters their card on their phone keypad. Paytia masks the DTMF tones so the agent never hears the digits, the call recording stores nothing sensitive, and your CRM only ever sees the last four. The agent stays on the line, helping the customer through the transaction, but the card data routes straight from the phone to the payment gateway, completely bypassing your environment.

That's how we cut PCI DSS scope by up to 95%, and why most customers save £10,000-£50,000 a year on audit, compliance tooling, and headcount they no longer need to keep card data safe.

What we cover

Call Center payment handling Dedicated pricing models and services for call center operations at scale https://www.paytia.com/pci-compliant-call-centre 

Agent-assisted phone payments DTMF masking on every call. Works on any phone system, no agent training. https://www.paytia.com/dtmf-masking-software 

IVR payments 24/7 self-service when you don't need an agent on the line. https://www.paytia.com/solutions/ivr-payments 

Advanced Payment links branded SMS, email, and QR-code payments for follow-ups and outbound. https://www.paytia.com/solutions/advanced-payment-links 

Channel separation keeps the agent on the call without ever touching the payment. https://www.paytia.com/solutions/channel-separation 

Advanced Web checkout & in-app payments same backend, embedded in your portal or app. https://www.paytia.com/solutions/customised-web-checkout 

Secure call recording at network level Benefit from our call recording controls offering global in region storage https://www.paytia.com/secure-call-recording 

Advanced SaaS Secureflow platform Our advanced global architecture lets's you deliver the art of the possible https://www.paytia.com/platform 

Built for regulated industries, Contact centres, insurance, debt collection, healthcare, financial services, charities, and legal firms all use Paytia. We're the platform behind Pinnacle Group's 95% PCI scope reduction, Warby Parker's contact-centre payments, and InsureandGo's MOTO compliance programme plus 45+ other clients across the UK, US, and EU.

Integrations We connect into your existing stack rather than asking you to rip and replace.

Telephony: Amazon Connect, 3CX, Aircall, Genesys, Avaya, Cisco, plus most SIP-based systems.

Payment gateways: 20+ supported including Stripe (we're a Stripe partner), and the major UK + US acquirers.

CRM: Zoho, Salesforce, HubSpot, Dynamics, Pipedrive, We have an inbouilt webhook-out push service, so anywhere you can receive a POST message, we'll send the transaction results on to.

What you'd be buying

PCI DSS Level 1 certified, every year since 2016. Not "PCI-aware", Level 1, the highest tier. 24-48 hour implementation on standard configurations. The hard part of payment security is the platform; we've already done that.

99.999% uptime on AWS multi-region infrastructure.