Overview

Product video
Heroku is an AI Platform-as-a-Service (AI PaaS) designed to accelerate the development and operation of cloud-native, AI-powered applications at scale. This end-to-end platform empowers teams to automate workflows and reduce development friction, enabling the creation of high-quality, AI-driven apps that delight customers.
Heroku simplifies the application lifecycle by providing fully managed infrastructure and DevOps capabilities, including automated lifecycle management and built-in observability, to reduce IT complexity and improve operational efficiency. A key aspect of Heroku is its seamless, secure, and near real-time data integration with Salesforce products like Agentforce and Salesforce Clouds, allowing teams to build data-driven apps that connect to their core systems.
Built for trust and scalability, Heroku offers a compliant environment for running applications and AI-powered workflows. With support for popular languages and frameworks, managed inference and agents, MCP server, and easy ecosystem extensibility, Heroku provides the tools and infrastructure needed to innovate rapidly and deliver exceptional customer experiences. The Heroku experience provides services, tools, workflows, and polyglot programming language support for Node.js, Ruby, Java, PHP, Python, and more. With over 2.8+ million data stores, our managed data services are optimized for developers, making it easier than ever to manage pipelines and build modern data-driven apps that deliver value to your users.
Heroku Connect is your gateway to secure, near real-time data integration. It seamlessly connects your apps and data to your Salesforce CRM, ensuring reliable and secure data integration. Whether connecting multiple Salesforce Orgs to one database or multiple data repositories to one Salesforce instance, Heroku Connect offers a pure data integration with one-way or two-way synchronization that supercharges critical business information.
Highlights
- Empowers you to quickly build, deploy and scale cloud-native apps and AI solutions using your favorite languages, frictionless infrastructure, and application health monitoring.
- Simplifies your operations by fully managing infrastructure, runtime, and applications with built-in autoscaling and detailed performance metrics.
- Delivers reliable, scalable performance with continuous security, built-in compliance, and a rich ecosystem for extending your apps.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
https://help.heroku.com/ Great experience is at the heart of what we do. We offer various support options so you can focus on building a great app. Every Heroku Enterprise customer gets our Standard Success Plan, including self-guided resources like Trailhead, help portal, communities, and webinars. For higher service, Premier Success provides expert-led programs, 24x7 support with a 1 hr response for production issues, and a 25% discount on Trailhead Academy classes. The top-tier Signature Success Plan, for customers with multiple Salesforce products, includes a designated Technical Account Manager and the fastest response time, ensuring proactive issue prevention and optimized support.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.