Sold by: ICS MARKETPLACE
Managing IT operations today comes with numerous challenges, such as complex workflows, manual troubleshooting, and difficulty in identifying the right expertise to resolve critical issues quickly. These inefficiencies often lead to increased downtime, slower incident resolution, and overwhelmed IT teams. with ICS PagerDuty IT Ops Services, we combine PagerDuty’s powerful IT Ops capabilities with ICS Compute Professional Services and Managed Services to effectively address and solve these challenges.
Overview
ICS PagerDuty IT Ops Services is a comprehensive solution designed to optimize your IT operations and improve incident management efficiency. By combining the robust capabilities of PagerDuty’s incident management platform with the expertise of ICS Compute’s professional services and managed services, organizations can proactively manage and resolve incidents faster, minimize system downtime, and maintain a seamless digital experience. with ICS PagerDuty IT Ops Platform we have three main services including:
1. Incident Management: Incident Management solution helps IT, DevOps, and Engineer teams respond to, manage, and resolve incidents faster. It integrates seamlessly with monitoring tools to provide real-time visibility and intelligent alerting.
2. AIOps: AIOps (Artificial Intelligence for IT Operations) leverages AI and machine learning to enhance incident detection, response, and resolution. By applying advanced algorithms, AIOps can detect patterns, identify anomalies, and predict potential outages, allowing teams to act proactively and reduce downtime.
3. Automation: Accelerates incident resolution by automating workflows, triggering predefined actions, and reducing manual intervention. By automating repetitive tasks, PagerDuty allows teams to respond faster to incidents, while focusing on strategic and critical operational improvements.
ICS PagerDuty IT Ops Platform, ensuring a smooth, tailored deployment that maximizes your organization's ability to manage and resolve incidents efficiently. From setup and integration to training and optimization, ICS Compute will empower your team to leverage PagerDuty’s full potential, reducing downtime and improving operational resilience.
Highlights
- Faster Time to Value: Get your PagerDuty implementation up and running quickly with expert guidance, ensuring your team can start managing incidents more effectively.
- Seamless Integrations: Ensure PagerDuty integrates seamlessly with your existing monitoring, ticketing, and collaboration tools, enhancing your IT Ops ecosystem.
- Proactive Incident Management: Implement workflows and automation that reduce manual intervention, helping your team detect, escalate, and resolve incidents faster.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
Contact us : sales@icscompute.com (https://www.icscompute.com/ )
Software associated with this service
PagerDuty Operations Cloud
By PagerDuty
The PagerDuty Operations Cloud is essential infrastructure for all unplanned, time-sensitive, critical work. It automatically detects and diagnoses disruptive events mobilizes the right team members to respond and automate infrastructure and workflows across your digital operations. This means you can resolve unplanned, unstructured, time-sensitive, and high-impact issues quickly - with fewer escalations to your technical teams while minimizing the impact on your customers and maintaining brand trust.