Sold by: SoftwareOne
Deployed on AWS
SynchroNet Click, powered by SoftwareOne makes it a joy to scale and cost-optimize Amazon WorkSpaces and AppStream 2.0 workloads.
Overview
SynchroNet Click, powered by SoftwareOne leverages the power of AWS serverless technologies to automate WorkSpaces and AppStream 2.0 lifecycles.
Automation
Click facilitates deployment and management of Amazon WorkSpaces at scale by automating the processes of directory-integrated provisioning, termination, changes, resource allocation, and user self-service. Click also ensures healthy launch of WorkSpaces prior to user onboarding.
Operations and Cost Optimization
Click dynamically reviews your Amazon WorkSpaces usage patterns to assist with cost optimization of your Amazon WorkSpaces environment. Insights dashboards, a single pane of glass to manage your WorkSpaces cross-account and cross-region, and smart search with bulk actions provide enhanced efficiency and a simplified admin experience. Enable your tier one support to access and manage your Amazon WorkSpaces environment without requiring access to the AWS Management Console.
User Experience
Click offers customized, automated welcome notifications to end users via email to assist with onboarding of new users to your Amazon WorkSpaces platform. Click provides a self-service dashboard for users to view all of their assigned WorkSpaces, perform basic power on tasks, retrieve support information, or even connect to their WorkSpace.
June 2025 Release
Support for Dedicated Entra ID directories and provisioning Support for WorkSpaces Pools Enhanced dashboards for easier filtering, sorting, and reporting across the entire product
Highlights
- Automatically provisions WorkSpaces for users based on Active Directory groups.
- Provides end users with a self-service portal for accessing and managing their Amazon WorkSpaces and AppStream 2.0 resources.
- Cost optimize your WorkSpaces by selecting the best running mode based on usage, and identifying unneeded WorkSpaces.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
10 User Plan | $3.00 per managed user per month | $30.00 | |
500 User Plan | $2.50 per managed user per month | $1,250.00 | |
5000 User Plan | $1.50 per managed user per month | $7,500.00 | |
10,000 User Plan | $1.00 per managed user per month | $10,000.00 |
Dimensions summary
You pay per managed user per month under a contract. A managed user is one synchronized with your directory and controlled by the platform. The four plans differ by user count: 10, 500, 5000, and 10,000 users. The per-user rate drops as the plan size rises, so larger user counts carry a lower monthly rate per user. Pick the plan that matches how many users you need to manage. Billing scales with the number of managed users covered by your chosen plan.
Top-of-mind questions for buyers
A managed user is an account synchronized with your directory and associated with a directory group that the platform controls. The platform provisions and de-provisions their virtual desktops automatically as they move through their lifecycle. Each such user counts as one managed user for billing.
Each plan sets one per-user monthly rate for the whole plan. You are not charged different rates at different user counts within a single plan. To get a lower per-user rate, you select a plan built for a larger user count. The rate then applies to all managed users under that plan.
Billing is based on the number of managed users, not on virtual desktop run state. Administrators can start, stop, reboot, rebuild, or terminate individual desktops, but the software charge still meters managed users under your plan. Underlying AWS resource fees are separate from this per-user charge.
docs.synchronet.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Automated Provisioning and Lifecycle Management
Automates directory-integrated provisioning, termination, changes, and resource allocation for Amazon WorkSpaces based on Active Directory group membership, with health validation prior to user onboarding.
Cost Optimization and Usage Analytics
Dynamically analyzes Amazon WorkSpaces usage patterns to optimize running modes and identify unutilized resources, with insights dashboards providing cross-account and cross-region visibility.
Self-Service User Portal
Provides end users with a self-service dashboard to view assigned WorkSpaces and AppStream 2.0 resources, perform power management tasks, and access support information.
Multi-Directory Support
Supports provisioning and management of Dedicated Entra ID directories and WorkSpaces Pools in addition to Active Directory integration.
Serverless Infrastructure and Bulk Operations
Leverages AWS serverless technologies with smart search and bulk action capabilities, enabling tier one support to manage WorkSpaces environments without AWS Management Console access.
Fleet Search and Discovery
Advanced search functionality enabling WorkSpace identification by user name, computer name, email address, IP address, directory, bundle, and tags
Cost Optimization and Right-Sizing
Automated identification of unused WorkSpaces within defined time periods for conversion to pay-as-you-go model and detection of orphaned WorkSpaces not tied to Active Directory users
Bulk User Import and Deployment
Bulk user import via Excel for large-scale WorkSpaces deployment with integrated workflow including Active Directory integration, email customization, and Office 365 mailbox creation
Performance Monitoring and Diagnostics
Real-time and historic reporting of CPU, memory, and storage utilization with deeper diagnostics available through Liquidware Stratusphere integration
Administrative Access Control
Granular admin role configuration for secure platform management and remote WorkSpace administration via console interface
Multi-user Support
Support for up to 300 concurrent remote users
Multi-session Capability
Multi-session remote desktop functionality enabling multiple simultaneous connections
Windows Remote Desktop Protocol
Windows Remote Desktop implementation for remote access and control
Microsoft Windows Server Environment
Amazon EC2 instance running Microsoft Windows Server operating system
Cloud Computing Infrastructure
Deployment on AWS cloud computing platform with high-performance and reliable infrastructure
Standard contract
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