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IBM NS1 Connect Managed DNS offers DNS management and traffic steering for optimized performance. Enhance your DNS Strategy today.
IBM NS1 Connect is a managed authoritative DNS and traffic steering service for AWS, multi-cloud, and hybrid environments, operating on a global anycast network with 26 PoPs across 6 continents and a 100% uptime SLA for DNS resolution, using real-time data from Amazon CloudWatch and application health signals.
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Overview
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Overview of IBM NS1 Connect Managed DNS
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What is Traffic Steering
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Simplify HTTPS Management
IBM NS1 Connect is a managed authoritative DNS and traffic steering service for applications deployed across AWS, multi-cloud, and hybrid environments. The service operates on a global anycast network spanning 26 points of presence (PoPs) across 6 continents and provides a 100% uptime SLA for DNS resolution.
It integrates with AWS services including Amazon EC2, Amazon EKS, Elastic Load Balancing (ALB/NLB), Amazon CloudFront, AWS Global Accelerator and Amazon CloudWatch.
NS1 Connect enables DNS-based traffic routing using real-time data such as Real user Metrics (RUM), third party QoE data, CloudWatch metrics, health checks, latency, geographic location, and application performance signals.
The platform supports primary and secondary DNS configurations across AWS, other cloud providers, and on-premises infrastructure.
Key Capabilities
Available and Adaptable
- Global anycast DNS network with 26 PoPs across 6 continents for distributed query handling - 100% uptime SLA for DNS resolution.
- Traffic steering using real-time metrics, health checks, latency, and RUM data.
- Multi-cloud and multi-CDN routing across AWS, other cloud providers, and on-prem environments.
Agile and Secure
- API-First integration with infrstructure-as-a-service (Kubernetes, Ansible, Piulimi) Kubernetes ExternalDNS, AWS services.
- Observability integrations including Amazon CloudWatch, Datadog, Splunk, AppDynamics, Catchpoint, ThousandEyes, Pingdom.
- Security features including DNSSEC, TSIG, IP allow-listing, RBAC, SAML/SSO, AWS IAM read-only integration.
- ISO/IEC 27001 certification. SOC 2 Type II available via AWS Vendor Insights.
Frequently Asked Questions
How does NS1 Connect integrate with Amazon Route 53?
AWS and IBM offer two complementary architecture patterns that help customers expand their use of Amazon Route 53 while meeting advanced performance and resiliency requirements. With IBM Cloud Sync (an optional add-on), zones, records, traffic-steering metadata, and health checks synchronize bidirectionally between NS1 Connect and Route 53 without DNS zone-transfer (XFR). Cloud Sync also backs up NS1 Connect DNS configurations to a customer-owned Amazon S3 bucket for fast restore.
Which AWS services are used for traffic steering decisions?
NS1 Connect ingests Amazon CloudWatch metrics directly into Filter Chains, so DNS answers reflect the live health and performance of Amazon EKS, EC2, ELB, CloudFront, and other AWS resources. In addition, the Filter Chain engine ingests telemetry from third-party observability and RUM providers (Datadog, Catchpoint, ThousandEyes, AppDynamics), enabling consistent multi-cloud and multi-provider decisioning. Cloud Sync backs up NS1 Connect DNS configurations to a customer-owned Amazon S3 bucket.
What scale does the service support?
Service tiers support query volumes from tens of millions per month to custom volumes at higher scales. NS1 Essentials handles 30-80M queries/month; NS1 Standard handles 50M-1B queries/month; NS1 Premium is custom-priced and scales beyond 1B/month.
Can NS1 Connect be used as primary or secondary DNS?
Yes. It can function as either a primary authoritative DNS provider or as a secondary provider.
What security features are included?
The platform is ISO 27001 certificatied with SOC 2 Type II available on request. It supports DNSSEC, TSIG, IP allow-listing, RBAC, SAML/SSO authentication and AWS IAM integration.
Does NS1 Connect support multi-CDN routing?
Yes. It can route traffic across Amazon CloudFront and third-party CDNs based on performance using real-time RUM, CloudWatch, Catchpoint and ThousandEyes signals, including cost-aware and contract-aware shaping.
Does NS1 support multi-cloud and hybrid environments?
Yes. Traffic routing policies can be applied across AWS, other public clouds, and on-premises infrastructure. Customers commonly run NS1 Connect as the global DNS decisioning layer in front of workloads spanning multiple providers, with per-zone or per-record steering policies. Where Amazon Route 53 is also in use, IBM Cloud Sync (optional add-on) keeps zones, records, and steering metadata aligned bidirectionally without DNS zone-transfer (XFR).
How does it fit DevOps workflows?
NS1 Connect provides API access and integrates with Terraform, Ansible, Pulumi, and Kubernetes ExternalDNS integration for automatic DNS record management; webhooks and APIs for CI/CD pipelines.
Is a free trial available?
Yes. A 30-day free trial is available through AWS Marketplace.
Highlights
- Global anycast network: Primary and secondary DNS built with a fully redundant architecture at 26 locations to meet a 100% uptime SLA.
- Real-time DNS traffic steering using Real User Metrics (RUM), Amazon CloudWatch metrics, third party QoE data, latency, and health checks.
- DevOps ready integrations with EC2, EKS, ALB/NLB, CloudFront, Terraform, Ansible, Pulumi, Global Accelerator, Datadog, Splunk, ThousandEyes.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Essentials | Includes 30M queries 1000 records 1 Filter Chain 2 Monitors | $1,188.00 |
Essentials with Route 53 DNS syncronization | Includes 50M queries per month, 1000 records, 1 Traffic Steering Filter Chain, 2 Monitors, 1 Cloud Sync Connection | $3,288.00 |
Essentials Large Bundle | Includes 80M queries 1000 records 1 Filter Chain 2 Monitors | $4,188.00 |
Standard-50 | 50M Queries, 1000 Records, 1 Traffic Steering Filter Chains, 2 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $4,188.00 |
Standard-150 | 150M Queries, 1000 Records, 3 Traffic Steering Filter Chains, 7 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $9,426.00 |
Standard-250 with Route 53 DNS syncronization | Includes 250M Queries per month, 2000 Records, 25 Traffic Steering Filter Chains, 25 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore, 1 Cloud Sync Connection | $22,006.80 |
Standard-500 | 500M Queries, 5000 Records, 50 Traffic Steering Filter Chains, 50 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $31,096.80 |
Standard-1000 | 1Bn Queries, 10000 Records, 100 Traffic Steering Filter Chains, 100 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $46,546.80 |
Standard-1000 with Route 53 DNS syncronization | Includes 1Bn Queries per month, 10000 Records, 100 Traffic Steering Filter Chains, 100 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore, 1 Cloud Sync Connection | $47,446.80 |
Dimension | Description | Cost/unit |
|---|---|---|
Overage Rate Total Queries (Requests) | Overage Rate Total Queries (Requests) | $50.00 |
Overage Rate DNS Records | Overage Rate DNS Records | $75.00 |
Overage Rate Filter Chains (Resource Units) | Overage Rate Filter Chains (Resource Units) | $103.50 |
Overage Rate Monitors (Jobs) | Overage Rate Monitors (Jobs) | $3.45 |
Overage Rate China Requests | Overage Rate China Requests | $172.00 |
Steering Standard Interaction Overage | Steering Standard Interaction Overage | $20.39 |
GSLB Standard Interaction Overage | GSLB Standard Interaction Overage | $20.39 |
Steering Advanced Interaction Overage | Steering Advanced Interaction Overage | $32.39 |
GSLB Advanced Interaction Overage | GSLB Advanced Interaction Overage | $32.39 |
Enterprise Request Overage | Enterprise Request Overage | $8.27 |
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AI generated from product descriptions
Global Anycast Network Infrastructure
Operates on a global anycast network with 26 points of presence (PoPs) across 6 continents, providing fully redundant architecture with 100% uptime SLA for DNS resolution.
Real-time Traffic Steering
Enables DNS-based traffic routing using real-time data including Real User Metrics (RUM), Amazon CloudWatch metrics, third-party QoE data, latency measurements, health checks, and application performance signals.
Multi-cloud and Hybrid Environment Support
Supports primary and secondary DNS configurations across AWS, other cloud providers, and on-premises infrastructure with multi-CDN routing capabilities.
API-First Infrastructure Integration
Provides API-first integration with infrastructure-as-code tools including Terraform, Ansible, Pulumi, Kubernetes ExternalDNS, and CI/CD pipeline webhooks for automated DNS record management.
Security and Compliance Features
Includes DNSSEC, TSIG, IP allow-listing, RBAC, SAML/SSO authentication, AWS IAM integration, ISO/IEC 27001 certification, and SOC 2 Type II compliance.
AI-Powered Data Management
F5 AI Data Fabric enables generation of insights, management, and governance for data from different applications and products across multiple data lakes and data sources.
Multi-Cloud Network Connectivity
Global hub-and-spoke transit orchestration for connecting all cloud properties including public, private, network and edge clouds.
Integrated Security Stack
Unified software stack combining router, load balancer, network firewall, web application firewall (WAF), API security and API gateway capabilities.
Layer 3-7 DDoS Protection
L3-L7 DDoS defense capabilities for protecting applications and APIs deployed across distributed environments.
Unified Management Portal
Single SaaS-based console for SecOps, NetOps, and DevOps to manage and deploy virtual networks, connections, distributed applications, and API security.
Zone Configuration
Support for Primary zone, Secondary zone, Active Directory integrated zone, and stub zones
DNS Policy Management
DNS policies for Query Resolution, Recursion, Zone Transfer, and Traffic Management
Extended Scripting Capabilities
Extended Windows PowerShell support with required PowerShell modules pre-loaded
Standard contract
No
No
No
Customer reviews
SHREYA B.
User-Friendly, High-Performance DNS—But Setup Takes Some Learning
Reviewed on Aug 22, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM NS1 Connect is its user-friendly interface, reliable DNS management, strong performance, and its ability to efficiently monitor and manage DNS traffic. Overall, it makes day-to-day DNS operations simpler and much more manageable.
What do you dislike about the product?
The initial setup and configuration can feel a bit complex for new users, and some of the more advanced features may require extra learning or technical know-how. Clearer, more guided documentation and simpler configuration options would help streamline the process and improve the overall user experience.
What problems is the product solving and how is that benefiting you?
IBM NS1 Connect simplifies DNS management by offering centralized control, reliable traffic routing, and clearer visibility into DNS performance. With these capabilities, it reduces manual effort, improves availability, and helps me respond more efficiently when DNS-related issues come up.
Rushikesh S.
Intelligent Traffic Steering and API-First DNS Automation with IBM NS1 Connect
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM NS1 Connect is its intelligent traffic-steering capability. It goes beyond traditional DNS by using real-time performance, availability, and geographic data to route users to the best-performing endpoint. I also appreciate its API-first approach, which makes it straightforward to integrate with DevOps and infrastructure-as-code workflows, and to automate DNS management.
What do you dislike about the product?
The main area I’d improve is the learning curve for advanced configurations. Features like Filter Chains and traffic-steering policies are powerful, but they can take time to fully understand and set up effectively, especially for new users. A more intuitive UI, along with clearer, beginner-friendly examples, would make onboarding smoother and help users get value faster. �
What problems is the product solving and how is that benefiting you?
For me, the main benefit is improved application reliability and performance. It provides better visibility into DNS and traffic behavior while making it easier to automate and manage traffic across distributed infrastructure.
Anonymous
Enhances DNS Management with Flexibility and Control
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
I like that IBM NS1 Connect gives me good control over DNS and traffic without making things too complicated. It helps me manage DNS and traffic routing without having to handle things manually, making it easy to control where traffic goes, maintain availability, and quickly adjust things when there are changes. This provides me with more flexibility in how traffic is handled and makes DNS management feel easier to manage. The initial setup was pretty easy, and once it was configured, it was easy to manage. Overall, it saves time and offers better control over traffic.
What do you dislike about the product?
Honestly, I think the main thing that could be better is the ease of use. It has a lot of features, but it takes time to understand everything and how to use the more advanced options. A simpler interface and better guidance would make it easier, especially for someone who doesn't work with DNS stuff every day. Other than that, I think it's good.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect for DNS management and traffic routing, improving reliability and performance. It solves manual DNS handling, saving time with better control and flexibility over traffic, making routing easy and management flexible.
Julio M.
AI-Powered Performance That Delivers
Reviewed on Aug 19, 2026
Review provided by G2
What do you like best about the product?
The software because use IA for perfomance.
What do you dislike about the product?
The analytics but you guys can improve it
What problems is the product solving and how is that benefiting you?
The storage
Accounting
Easy to Use and Great for Connecting with Others
Reviewed on Aug 17, 2026
Review provided by G2
What do you like best about the product?
It’s easy to use, connect, and engage with others.
What do you dislike about the product?
Could be sometimes confusing to people not familiarize with it
What problems is the product solving and how is that benefiting you?
It’s been beneficial for me and has solved everything related to connecting users with the best server for them.