Sold by: Social+
Amity Social Cloud is platform that allows companies to easily integrate pre-built and customizable social features into their existing apps and digital platforms
4.3
Overview
The Amity Social Cloud, is platform that allows companies to easily integrate pre-built and customizable social features into their existing apps and digital platforms. These include functions such as chat, video stories, discussion groups, social feed, live streaming, and chatbots.
Highlights
- Build social capabilities within your mobile / web application
- Easy to integrate
- Scalable , Fully Customizable
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Social Core | Social, Chat, Video | $0.00 | |
Social Max | Social, Chat, Video, Advanced AI capabilities | $15,000.00 | |
Amity_Max | Amity Chat, Amity Video , Amity Social | $15,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Professional Service ( per Manday) | Professional Service ( per Manday) | $500.00 |
File Storage Overage Fee (per GB/Month) | File Storage Overage Fee (per GB/Month) | $0.05 |
Concurrent Connection Overage Fee (per connection) | Concurrent Connection Overage Fee (per connection) | $0.05 |
Inactive Users Overage Fee (chargeable after exceeding 10x of MAU) | Inactive Users Overage Fee (chargeable after exceeding 10x of MAU) | $0.024 |
Social+ Video - SD (per 5 Min) | Social+ Video - SD (per 5 Min) | $0.007 |
Social+ Video - HD (only available in MAX plan) (per 5 Min) | Social+ Video - HD (only available in MAX plan) (per 5 Min) | $0.017 |
Social+ Video - FHD (only available in MAX plan) (per 5 Min) | Social+ Video - FHD (only available in MAX plan) (per 5 Min) | $0.022 |
Bot Image Recognition (per image ) | Bot Image Recognition (per image ) | $0.015 |
Social+ Bots (Per Message) | Social+ Bots (Per Message) | $0.003 |
Social+ Agent (per agent per Month) | Social+ Bots Agent (per agent per Month) | $55.00 |
Dimensions summary
Pricing centers on plan units you commit to: Social Core covers Social, Chat, and Video, while Social Max and Amity_Max add advanced AI capabilities. You buy plan units up front. Separate usage add-ons bill only when you exceed included quotas. These include file storage per GB per month, concurrent connection overages, and inactive user overages charged after passing 10x your monthly active users. Video minutes bill per 5 minutes at SD, HD, or FHD, with HD and FHD available only in Max. Image recognition, bot messages, agents, and moderation bill per image, message, or agent. Professional services bill per manday.
Top-of-mind questions for buyers
An MAU is a unique user, identified by user-ID, who creates or consumes content through the SDK or API within a monthly billing cycle. Counting is per user, not per device. One user on multiple devices counts as one MAU. Authentication requests like token and device registration are excluded.
Inactive users are unique user IDs created in your account that never connect to any network during the month your MAU is calculated. The overage fee applies only after inactive users pass 10 times your MAU count. Below that threshold, no inactive user charge accrues.
Your committed plan units cover included quotas for storage, connections, video, and moderation. Usage add-ons bill separately only when you exceed those quotas. File storage bills per GB monthly, connections per connection, and video per 5 minutes. These usage charges add on top of your plan commitment on the same invoice.
www.social.plus
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Vendor refund policy
no refund
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Business, Standard Support Support.asc@amity.co
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Social+
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In Customer Experience Personalization, Customer Support
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Pre-built Social Features
Includes chat, video stories, discussion groups, social feed, live streaming, and chatbot functionalities
Customization Capabilities
Fully customizable social features that can be tailored to specific application requirements
Multi-platform Integration
Compatible with both mobile and web applications for cross-platform deployment
Scalability
Designed to scale to support growing user bases and increasing feature demands
API-based Integration
Enables easy integration of social capabilities into existing applications and digital platforms
Game Server Backend Platform
Fully managed SaaS backend supporting C# game server code with automatic AWS management and scaling capabilities
Social and Commerce Integration
Built-in features including social login, groups/guilds/teams, chat, friends, leaderboards, tournaments, live events, in-game mail, push notifications, commerce/storefront, and payments
Game Engine Integration
Developer SDK enabling direct integration with Unity and Unreal Editor for server-based functionality deployment
Real-time Multiplayer Support
Relay server supporting deterministic real-time multiplayer and turn-based multiplayer game modes
Game Management and Analytics
Web portal admin interface with analytics, segmentation, user properties tracking, inventory management, and live event management capabilities
In-App Chat API
Comprehensive chat API platform enabling real-time messaging capabilities for mobile and web applications
Voice and Video APIs
Scalable APIs supporting voice calling and video communication alongside chat functionality
Customizable API Portfolio
Modern and customizable API framework allowing flexible integration and configuration for various use cases
Standard contract
No
No
Customer reviews
E-Learning
Easy to integrate with great UI/UX
Reviewed on Jul 06, 2026
Review provided by G2
What do you like best about the product?
It’s easy to integrate and delivers a great UI/UX experience right out of the box.
What do you dislike about the product?
There wasn’t a UI kit available for VueJS, so we had to build our own frontend. It's also a solution that is not intended for multi-tenancy although we found a way to make it work and support was very helpful along the way.
What problems is the product solving and how is that benefiting you?
It allows businesses to build a social layer into their products without spending too many resources creating their own, so they can stay focused on their core business needs.
Sunny B.
Secure, controlled channel that strengthened our audience engagement
Reviewed on Jun 30, 2026
Review provided by G2
What do you like best about the product?
The platform allowed us to provide another channel to connect with our audience in a controlled and safe environment. It allows us to build deeper relationships with our fans, collect valuable first-party data, and create experiences that align with our brand. The team has also been collaborative and responsive throughout development, and the platform is flexible enough to support custom features that fit our digital strategy. As a professional sports club, it’s helped us create a more connected fan experience while laying the foundation for future commercial opportunities through memberships, partners and fan engagement.
What do you dislike about the product?
The documentation did not match the customisation available in the react native SDK. A lot of the features needed to be built again from the ground up.
What problems is the product solving and how is that benefiting you?
Social+ is helping us solve one of the biggest challenges in sport, moving fans from rented audiences on social media to an owned digital community. It gives us a direct channel to engage supporters, gather valuable first-party data, and deliver personalised content and experiences without being dependent on third-party algorithms. This benefits us by strengthening fan loyalty, increasing engagement, creating new commercial inventory for sponsors, and building a platform that supports memberships, ticketing, merchandise and future digital revenue opportunities. It’s become an important part of our long-term fan engagement and digital strategy.
Michael P.
Gave our club a fan community we actually own and control
Reviewed on Jun 17, 2026
Review provided by G2
What do you like best about the product?
Full ownership of the supporter relationship is the standout. We built our app on social.plus instead of relying on the league's shared infrastructure or a third-party social feed, which means we own the data, the moderation, and the design end to end.
What do you dislike about the product?
Hard to find a real downside so far — if anything, more pre-built documentation and examples for custom configuration would help teams move even faster during setup.
What problems is the product solving and how is that benefiting you?
The core problem was that our supporter relationship lived on platforms we didn't own — every interaction with members went through someone else's algorithm, data rules, and feed. social.plus let us bring that relationship inside an app we actually control, so we own the data, the moderation, and the experience end to end rather than renting attention on a third-party network. The benefit shows up directly in engagement: we onboarded more than 60% of our paying membership into the new community within a week of launch, and features like live game-day chat and visible membership tiers give supporters a space that's actually built around being a member of the club, not just another brand in someone's feed.
Financial Services
Enabled in-app chat post-payment that boosts user interaction
Reviewed on Mar 18, 2026
Review provided by G2
What do you like best about the product?
Customized features for specific user journey.
What do you dislike about the product?
Some struggles during product implementation and development.
What problems is the product solving and how is that benefiting you?
Customized chat feature for our app users, encourage user engagement after payment is made.
Yoav G.
It keeps us on track with all interactions with our posts across all social media platforms.
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
Social+ has made a difference. With its tools tailored to the team's needs, coordinating posting across all social media platforms has become much more seamless. It's made updates organized and accessible to all team members, allowing them to manage interactions directly without barriers. I like the dashboard that consolidates all posts on Social+. It allows us to stay on track, see new interactions, and manage responses with ease.
What do you dislike about the product?
There are no downsides. I find Social+ easy to set up and use, and I love its real-time notifications that cover all team updates, including important reminders about new posts scheduled for publication.
What problems is the product solving and how is that benefiting you?
Social+ has enabled us to streamline our workflow and support continuous monitoring and coordination around interactions with our posts, helping our team consistently achieve the expected success.