Sold by: Social+Â
Amity Social Cloud is platform that allows companies to easily integrate pre-built and customizable social features into their existing apps and digital platforms
Overview
The Amity Social Cloud, is platform that allows companies to easily integrate pre-built and customizable social features into their existing apps and digital platforms. These include functions such as chat, video stories, discussion groups, social feed, live streaming, and chatbots.
Highlights
- Build social capabilities within your mobile / web application
- Easy to integrate
- Scalable , Fully Customizable
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Social Core | Social, Chat, Video | $0.00 | |
Social Max | Social, Chat, Video, Advanced AI capabilities | $15,000.00 | |
Amity_Max | Amity Chat, Amity Video , Amity Social | $15,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Professional Service ( per Manday) | Professional Service ( per Manday) | $500.00 |
File Storage Overage Fee (per GB/Month) | File Storage Overage Fee (per GB/Month) | $0.05 |
Concurrent Connection Overage Fee (per connection) | Concurrent Connection Overage Fee (per connection) | $0.05 |
Inactive Users Overage Fee (chargeable after exceeding 10x of MAU) | Inactive Users Overage Fee (chargeable after exceeding 10x of MAU) | $0.024 |
Social+ Video - SD (per 5 Min) | Social+ Video - SD (per 5 Min) | $0.007 |
Social+ Video - HD (only available in MAX plan) (per 5 Min) | Social+ Video - HD (only available in MAX plan) (per 5 Min) | $0.017 |
Social+ Video - FHD (only available in MAX plan) (per 5 Min) | Social+ Video - FHD (only available in MAX plan) (per 5 Min) | $0.022 |
Bot Image Recognition (per image ) | Bot Image Recognition (per image ) | $0.015 |
Social+ Bots (Per Message) | Social+ Bots (Per Message) | $0.003 |
Social+ Agent (per agent per Month) | Social+ Bots Agent (per agent per Month) | $55.00 |
Vendor refund policy
no refund
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Business, Standard Support Support.asc@amity.coÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Social+
By Beamable
By Khoros- Digital 1st Engagement Platform
Top
25
In eCommerce, Contact Center
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Feature Integration
Provides pre-built and customizable social functionality modules for integration into existing applications
Communication Channels
Supports multiple communication modes including chat, video stories, discussion groups, social feed, live streaming, and chatbots
Platform Compatibility
Enables social feature implementation across mobile and web application environments
Modular Architecture
Offers flexible and scalable social infrastructure with customizable components
Multi-Channel Interaction
Supports diverse interaction types including text, video, group discussions, and real-time streaming capabilities
Game Server Platform
Fully managed backend service supporting C# game server code development with rapid prototyping capabilities
Multiplayer Infrastructure
Relay server supporting deterministic real-time and turn-based multiplayer game interactions
Social Features Framework
Comprehensive social functionality including accounts, login, groups, guilds, chat, friends, leaderboards, and tournaments
Commerce Integration
Built-in commerce system with storefront, payments, inventory management, and support for Web3 technologies
Content Management
Advanced content management with live events, in-game mail, push notifications, analytics, and user segmentation
Omni-Channel Communication
Supports over 30 digital communication channels including voice, chat, messaging, social media, email, SMS, and third-party platforms
AI-Powered Engagement
Leverages patented AI, governance, orchestration, and automation tools for digital customer interactions
Community Management
Provides advanced tools for designing, managing, and integrating brand-owned digital communities with enterprise ecosystems
Contact Center Integration
Offers unified desktop experience blending voice, synchronous chat, and asynchronous messaging with pre-built workflows
Social Media Governance
Includes robust compliance and reporting tools with single sign-on capabilities for comprehensive social media management
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
|
9 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Yoav G.
It keeps us on track with all interactions with our posts across all social media platforms.
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
Social+ has made a difference. With its tools tailored to the team's needs, coordinating posting across all social media platforms has become much more seamless. It's made updates organized and accessible to all team members, allowing them to manage interactions directly without barriers. I like the dashboard that consolidates all posts on Social+. It allows us to stay on track, see new interactions, and manage responses with ease.
What do you dislike about the product?
There are no downsides. I find Social+ easy to set up and use, and I love its real-time notifications that cover all team updates, including important reminders about new posts scheduled for publication.
What problems is the product solving and how is that benefiting you?
Social+ has enabled us to streamline our workflow and support continuous monitoring and coordination around interactions with our posts, helping our team consistently achieve the expected success.
Matan G.
Responding to social media interactions in real time has a greater impact.
Reviewed on May 27, 2025
Review provided by G2
What do you like best about the product?
I loved the ease of setting up Social+, ensuring we monitor interactions across all channels and record and share updates and notes with ease. Social+ gives us the tools to manage all our posts, and it's great that we can collaborate on responding directly to feedback about them. With Social+, analytics on interactions are constantly updated and appear neatly on the main dashboard for all members, making it quicker to take appropriate action.
What do you dislike about the product?
With Social+, there are no complications. Accessing logs and analytics is easy, and all integrations are straightforward and seamless.
What problems is the product solving and how is that benefiting you?
Social+ made it easy to configure interactions with our social media posts as needed, allowing us to track updates and document actions with ease.
Consumer Goods
Best product out there to launch community features super fast!
Reviewed on May 06, 2025
Review provided by G2
What do you like best about the product?
Their suite of features is very comprehensive and the integration process is straightforward. We managed to add profiles, discussion forums and video stories to our app in less than a month. Building everything from scratch would have probabily taken us from 6 months to a full year. Social+ is team is also very nice to work with, always responsible and available. We are under enterprise support, which is totally worth it.
What do you dislike about the product?
They are still a startup and their technical docs totally reflects that - the quality should be improvised and there are quite a few gaps. Feedback was given to the team multiple times. We also would like to get more clarity and details on roadmap and speacs of each new feature that the team will be shipping, to plan our own roadmap accordingly. Also this could be better, but we know Social+ are working on improving.
What problems is the product solving and how is that benefiting you?
Out community was scattered around many social media platforms, and we wanted to bring it into our own app, but we did not want to divert the attention of our engineers away of our core product, plus we wanted to ship quick. Social+ enabled for that.
Gopal M.
Social+ - Best Tool For Social Engagement
Reviewed on Mar 14, 2025
Review provided by G2
What do you like best about the product?
Easy to use, can integrate with multiple platforms very easily.
What do you dislike about the product?
Initially it can be little tricky for new users but once you spend some time you are going to love the tool.
What problems is the product solving and how is that benefiting you?
It saves lot of my time by managing my multiple social media platforms.
Gambling & Casinos
Scalable solution for social user engagement
Reviewed on Jan 31, 2025
Review provided by G2
What do you like best about the product?
- Good set of core social features, with enough room for customization
- Quick to set up for basic functionality
- Can handle large scale user and messaging loads
- Support is very responsive
- Quick to set up for basic functionality
- Can handle large scale user and messaging loads
- Support is very responsive
What do you dislike about the product?
- Admin dashboard not fully featured enough to manage all aspects of the product
- Documentation, code samples, and changelogs are often outdated or inconsistent
- Documentation, code samples, and changelogs are often outdated or inconsistent
What problems is the product solving and how is that benefiting you?
It enables direct user engagement with us and with each other, community building, and improves the overall experience and enjoyment of using our platform.