Sold by: EpicCyber, Inc.
EpicCyber, in partnership with Zscaler, has developed and now offers the ZIA & ZPA Advanced Deployment Service, designed for organizations with 3,000–10,000 users. With hands-on-keyboard service delivery, this enhanced service provides advanced features, expanded policy configurations across the Zscaler console, and a dedicated project manager for seamless execution.
Overview
Service Overview
EpicCyber, in partnership with Zscaler, has developed and now offers the ZIA & ZPA Advanced Deployment Service, designed for organizations with 3,000–10,000 users. With hands-on-keyboard service delivery, this enhanced service provides advanced features, expanded policy configurations across the Zscaler console, and a dedicated project manager for seamless execution. It is optimized for specific customer use cases, including custom security policies, multifactor authentication (MFA), and identity access management (IAM) integration. With nearly a decade of Zscaler deployment experience and a strong managed services customer base, EpicCyber accelerates adoption, ensuring organizations maximize the benefits of their Zscaler investment.
Key Service Components
● 120 Day Deployment and Standardization Advanced deployment projects are designed to expedite the deployment process across organizations with large teams and user populations with advanced feature and functionality requirements. By optimizing project tasks from initiation through production, this service compresses the timeline to value, allowing customers to achieve operational readiness rapidly.
● Optimized Task Execution EpicCyber’s streamlined, hands-on-keyboard approach with a focus on user experience and organization-wide adoption strategies, include pilot testing and testing of key deployment milestones for success assurance.
● Expert Guidance and Documentation Throughout the project, customers will benefit from best practice recommendations and receive comprehensive supporting documentation provided by the EpicCyber Services team. EpicCyber will document milestones, action items, critical deliverables, and the status of all meetings with an AI recorder, as well as transcription for future review as required.
● Project Duration The service engagement term is 120 days, starting on the project kickoff date for this Deployment Essentials service with available service upgrades to allow for custom requirements and accelerated deployment timelines.
Highlights
- EpicCyber, in partnership with Zscaler, has developed and now offers the ZIA & ZPA Advanced Deployment Service, designed for organizations with 5,000–10,000 users. With hands-on-keyboard service delivery, this enhanced service provides advanced features, expanded policy configurations across the Zscaler console, and a dedicated project manager for seamless execution.
- ● 120 -Day Deployment and Standardization Advanced deployment projects are designed to expedite the deployment process across organizations with large teams and user populations with advanced feature and functionality requirements. By optimizing project tasks from initiation through production, this service compresses the timeline to value, allowing customers to achieve operational readiness rapidly.
- ● Expert Guidance and Documentation Throughout the project, customers will benefit from best practice recommendations and receive comprehensive supporting documentation provided by the EpicCyber Services team. EpicCyber will document milestones, action items, critical deliverables, and the status of all meetings with an AI recorder, as well as transcription for future review as required.
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Vendor support
Support Information EpicCyber for Zscaler Services Support Information
US Business Hours Availability: 5 AM–5 PM PT (Mon–Fri, excl. U.S. holidays)
Support Channels:
- Phone: +1 877-EPIC-778 ext: 1 (877) 374-2778 ext: 1
- Secure 24/7 Customer Portal Setup for each customer:
Software associated with this service
Zscaler Cloud Connector
By Zscaler, Inc.
Enabled by the Zscaler Zero Trust Exchange (ZTE), Zscaler Cloud Connector is a virtual machine (VM) that simplifies traffic forwarding to Zscaler services. It extends the capabilities of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to cloud-native workloads, which allows enterprises to secure cloud workload communications over any network.
The ZTE enables workloads to communicate with each other and have a granular security policy applied. The communication may be from private workloads (i.e., IaaS, physical data center) to public workloads (i.e., SaaS/internet), or between private workloads (i.e., IaaS to IaaS, IaaS to physical data center).
Zscaler Private Access Connector
By Zscaler, Inc.
ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud.
App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions.
Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.
Zscaler Private Access Service Edge
By Zscaler, Inc.
The ZPA Private Service Edges are brokers that are a single-tenant instance that provide the functionality of a ZPA Public Service Edge in an organization's environment. Your organization hosts them either within your site or on a cloud service, but Zscaler manages them. On the other hand, ZPA Public Service Edges are deployed in Zscaler data centers around the world.
As with a ZPA Public Service Edge, a ZPA Private Service Edge manages the connections between Zscaler Client Connector and App Connectors. It registers with the ZPA Cloud. This allows a ZPA Private Service Edge to download the relevant policies and configurations so it can enforce all ZPA policies. It also caches path selection decisions.
ZPA Private Service Edges can be deployed in several forms. Zscaler distributes images for deployment in enterprise data centers and local private cloud environments such as VMware.