Sold by: Zscaler, Inc.Â
Deployed on AWS
ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud.
App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions.
Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.
Overview
The Zscaler Private Access (ZPA) service enables organizations to provide access to internal applications and services while ensuring the security of their networks. ZPA is an easier to deploy, more cost-effective, and more secure alternative to VPNs. Unlike VPNs, which require users to connect to your network to access your enterprise applications, ZPA allows you to give users policy-based secure access only to the internal apps they need to get their work done. With ZPA, application access does not require network access.
While ZPA is for connecting users to an enterprise's internal applications, Zscaler Internet Access (ZIA) is for connecting users to public applications on the internet. To learn more about ZIA architecture, see About the ZIA Cloud Architecture.
Additionally, ZPA decouples applications from the physical network so you can provide seamless connectivity to private internal applications and assets whether they are in the cloud, the data center, or both. It also adjusts dynamically to network changes, so you can move your resources without impacting user access.
You can configure settings and policies on a central ZPA Admin Portal, which also feature dashboards where you can see your users and the apps they access, and monitor the health of your servers and resources. You can configure ZPA to automatically discover servers and applications when users request them, or you can configure them manually as well. You then define policies that specify which apps users or groups can use, and ZPA allows them to connect to those apps only. ZPA renders your applications invisible to all but the authorized users and unroutable to anyone.
Like all Zscaler offerings the ZPA service is based on Zscaler's global cloud platform. So, there is no requirement for additional hardware or upgrades to existing hardware.
Highlights
- Zscaler Client Connector: Installed on your users' devices, the Zscaler Client Connector connects to the ZPA cloud to enable granular, policy-based access to your organization's internal resource.
- App Connectors: Lightweight virtual machines (VM) that are installed in the data centers that host your servers and applications. They connect to ZPA Public Service Edges or ZPA Private Service Edges only to provide users access to applications in your data center, and do not accept inbound connections.
- Global Zscaler Cloud: Stitches all components together. The Central Authority (CA) provides a central location for software updates as well as policy and configuration settings. The ZPA Public Service Edges or ZPA Private Service Edges enforce user policies and provides secure transport to the App Connectors.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Rhel 9
Deployed on AWS
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Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
For Release notes pleae access this link: https://help.zscaler.com/zpa/documentation-knowledgebase/release-notes/zpa-app-connector-release-notesÂ
Additional details
Usage instructions
In order to acquire a license key for this product, please contact us via our web form here: https://www.zscaler.com/company/contact .
Once complete, you may access the User Interface of the Zscaler Cloud Portal by accessing this link here: https://admin.zscaler.net/Â . If not completed prior, you will be promoted to create an Admin account for your Zscaler Cloud Portal.
Utilizing the login you created, you may now utilize the Zscaler Cloud Portal to access your Zscaler management console where you will be able to manage and deploy new products on AWS, or other locations.
For ZPA Connector AWS Deployment see the below:
Update the Security Group associated to the App Connector to temporarily allow inbound access on port 22, then complete the following steps to connect to the instance.
SSH access is required in order to configure the provisioning key for the App Connector. See instructions: https://help.zscaler.com/zpa/connector-deployment-guide-amazon-web-services#securityÂ
Log in to the App Connector console using your AWS Private Key (i.e., a .pem file).
SSH access is enabled by default on AWS App Connectors, so there is no need to enable the service manually.
Using a standard SSH client, enter the following command to connect to the AWS instance: ssh -i <AWS Private Key> admin@<App Connector Public Hostname or IP Address>
For example, the private key for the AWS instance is AWS.pem and the App Connector IP address is 35.160.130.25: ssh -i AWS.pem admin@35.160.130.25
Support
Vendor support
Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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71 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Sujeet V.
A heavy load system dimmer.
Reviewed on Jul 07, 2025
Review provided by G2
What do you like best about the product?
Starts with boot, and auto login. does not prompt repeatedly for passwords. works silently in the background.
What do you dislike about the product?
The installation of Zscaler has made the systems extremely laggy and slow.
most of the times the system freezes. perhaps our systems hardware is to be blamed, as they are 4 year old, and 8 gb systems.
most of the times the system freezes. perhaps our systems hardware is to be blamed, as they are 4 year old, and 8 gb systems.
What problems is the product solving and how is that benefiting you?
Used over trellix to monitor and restrict any unwanted breach of security of operational limits of intranet based network.
PRAVEEN P.
Best ZTNA solution to achieve digital transformation
Reviewed on Jul 05, 2025
Review provided by G2
What do you like best about the product?
Easy Integration with multiple identity providers, including Microsoft AD, Entra ID, Google, Okta, and Ping. And it supports both SAML and SCIM provisioning methods.
Quick Connectivity through the Client connector and multiple data centres available in different regions, we can select the nearest based on user and Application availability.
Some features, like Source IP Anchoring(SIPA) and Nano log Streaming Services, will really help to address special use cases.
We can raise a support case from the tenant, and the response from the TAC team is timely and effective.
Quick Connectivity through the Client connector and multiple data centres available in different regions, we can select the nearest based on user and Application availability.
Some features, like Source IP Anchoring(SIPA) and Nano log Streaming Services, will really help to address special use cases.
We can raise a support case from the tenant, and the response from the TAC team is timely and effective.
What do you dislike about the product?
It is expensive to compare with a VPN solution, and it requires an additional subscription to utilise some features like NSS and SIPA.
What problems is the product solving and how is that benefiting you?
No complexity to connect apps- Private applications are hosted in differnt on-prem datacenters and clound environments, without doing any changes in network architecture, easily connect applications via App connectors.
Secure way of connect- Application & datacenter network details are not publicly accesble/hosted, there is no direct connectivity between end device and Applications. Appications connected with App connectors, and App connectors accessble via Client connector only.
IP requirement- In some use cases, client applications only accessble via corporate public Ip, by deploying SIPA, we have access client application via our own IP not through Zscaler cloud IP.
Secure way of connect- Application & datacenter network details are not publicly accesble/hosted, there is no direct connectivity between end device and Applications. Appications connected with App connectors, and App connectors accessble via Client connector only.
IP requirement- In some use cases, client applications only accessble via corporate public Ip, by deploying SIPA, we have access client application via our own IP not through Zscaler cloud IP.
Abishek S.
Secure access without VPN hassles
Reviewed on Jul 05, 2025
Review provided by G2
What do you like best about the product?
Zscaler Private Access provides fast, secure access to internal apps without using a traditional VPN. It improves productivity and ensures strict access control through its Zero Trust model, which is essential for maintaining client data security.
What do you dislike about the product?
At times, Zscaler Private Access feels more like an extra step than a benefit. When internal apps don’t load properly or access is denied for no clear reason, it disrupts my workflow. The tool doesn't always feel helpful in day-to-day tasks, especially when working on low-risk or routine activities
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves the problem of secure remote access to internal apps without using a VPN. It improves data protection, reduces access delays, and helps maintain client security compliance in my role
Hospital & Health Care
I have used zscaler at work for the past few months.
Reviewed on Jul 01, 2025
Review provided by G2
What do you like best about the product?
I don't really like zscaler that much at all.
What do you dislike about the product?
I do not like how random it is and how it comes up at the worst times
What problems is the product solving and how is that benefiting you?
I guess it helps keep our computers safe
Namrata P.
ffectively protects users, data, and applications anywhere.
Reviewed on Jun 25, 2025
Review provided by G2
What do you like best about the product?
Provides secure, identity-based access to applications without exposing the network.
What do you dislike about the product?
Sometimes legitimate sites or apps are blocked, requiring manual whitelisting.
What problems is the product solving and how is that benefiting you?
Provides real-time threat prevention and data protection, reducing the risk of malware, phishing, and data breaches.