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    Zscaler Private Access Connector

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    Deployed on AWS
    ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud. App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions. Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.
    4.5

    Overview

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    The Zscaler Private Access (ZPA) service enables organizations to provide access to internal applications and services while ensuring the security of their networks. ZPA is an easier to deploy, more cost-effective, and more secure alternative to VPNs. Unlike VPNs, which require users to connect to your network to access your enterprise applications, ZPA allows you to give users policy-based secure access only to the internal apps they need to get their work done. With ZPA, application access does not require network access.

    While ZPA is for connecting users to an enterprise's internal applications, Zscaler Internet Access (ZIA) is for connecting users to public applications on the internet. To learn more about ZIA architecture, see About the ZIA Cloud Architecture.

    Additionally, ZPA decouples applications from the physical network so you can provide seamless connectivity to private internal applications and assets whether they are in the cloud, the data center, or both. It also adjusts dynamically to network changes, so you can move your resources without impacting user access.

    You can configure settings and policies on a central ZPA Admin Portal, which also feature dashboards where you can see your users and the apps they access, and monitor the health of your servers and resources. You can configure ZPA to automatically discover servers and applications when users request them, or you can configure them manually as well. You then define policies that specify which apps users or groups can use, and ZPA allows them to connect to those apps only. ZPA renders your applications invisible to all but the authorized users and unroutable to anyone.

    Like all Zscaler offerings the ZPA service is based on Zscaler's global cloud platform. So, there is no requirement for additional hardware or upgrades to existing hardware.

    Highlights

    • Zscaler Client Connector: Installed on your users' devices, the Zscaler Client Connector connects to the ZPA cloud to enable granular, policy-based access to your organization's internal resource.
    • App Connectors: Lightweight virtual machines (VM) that are installed in the data centers that host your servers and applications. They connect to ZPA Public Service Edges or ZPA Private Service Edges only to provide users access to applications in your data center, and do not accept inbound connections.
    • Global Zscaler Cloud: Stitches all components together. The Central Authority (CA) provides a central location for software updates as well as policy and configuration settings. The ZPA Public Service Edges or ZPA Private Service Edges enforce user policies and provides secure transport to the App Connectors.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Rhel 9

    Deployed on AWS
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    Pricing

    Zscaler Private Access Connector

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    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    In order to acquire a license key for this product, please contact us via our web form here: https://www.zscaler.com/company/contact .

    Once complete, you may access the User Interface of the Zscaler Cloud Portal by accessing this link here: https://admin.zscaler.net/ . If not completed prior, you will be promoted to create an Admin account for your Zscaler Cloud Portal.

    Utilizing the login you created, you may now utilize the Zscaler Cloud Portal to access your Zscaler management console where you will be able to manage and deploy new products on AWS, or other locations.

    For ZPA Connector AWS Deployment see the below:

    Update the Security Group associated to the App Connector to temporarily allow inbound access on port 22, then complete the following steps to connect to the instance.

    SSH access is required in order to configure the provisioning key for the App Connector. See instructions: https://help.zscaler.com/zpa/connector-deployment-guide-amazon-web-services#security 

    Log in to the App Connector console using your AWS Private Key (i.e., a .pem file).

    SSH access is enabled by default on AWS App Connectors, so there is no need to enable the service manually.

    Using a standard SSH client, enter the following command to connect to the AWS instance: ssh -i <AWS Private Key> admin@<App Connector Public Hostname or IP Address>

    For example, the private key for the AWS instance is AWS.pem and the App Connector IP address is 35.160.130.25: ssh -i AWS.pem admin@35.160.130.25

    Support

    Vendor support

    Zscaler global support is available around the clock, with dedicated customer support engineers providing personalized assistance to ensure that customers are getting the most value from our products. Our support engineers have significant experience in networking and security, working closely with operations, sales, and engineering teams to ensure rapid response and resolution.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    115 ratings
    5 star
    4 star
    3 star
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    1 star
    38%
    54%
    8%
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    0 AWS reviews
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    115 external reviews
    External reviews are from G2 .
    Priyanka T.

    Strong Security, But Latency Can Be an Issue

    Reviewed on Dec 19, 2025
    Review provided by G2
    What do you like best about the product?
    Enjanced security is the perfect feature of zscaler. It prevents where a hacker gets on a network and jumps from one system to another- which is not possible with ZPA
    What do you dislike about the product?
    Performance & Latency: Because traffic must travel to a Zscaler data center before reaching your application, users may experience "hops" that add latency
    What problems is the product solving and how is that benefiting you?
    The level of security provided by zscaler because it belives in the principle. Never trust always verify.
    In this way, hackers cannot enter our systems and our data can be secure
    Abdelrahman M.

    Effortless Remote Access, Minor Performance Hiccups

    Reviewed on Dec 14, 2025
    Review provided by G2
    What do you like best about the product?
    I find Zscaler Private Access incredibly easy to use, which is a big plus for me as I don't have to manually connect. It's convenient because it runs in the background, removing extra steps from my daily workflow. This helps me focus on my work instead of worrying about connection issues. I also appreciate the security it offers, and the initial setup was smooth since IT provided clear instructions, leaving me with no issues.
    What do you dislike about the product?
    Sometimes it feels slower than usual and it is hard to tell if it's the network or the app.
    What problems is the product solving and how is that benefiting you?
    I use Zscaler Private Access to securely and effortlessly access my company's internal systems remotely, eliminating the need for traditional VPNs. It simplifies my workflow by running in the background and focusing on my work, not on the connection.
    Damian C.

    Secure Access, but Setup Needs Improvement

    Reviewed on Dec 11, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Zscaler Private Access is secure.
    What do you dislike about the product?
    Setting up process especially when multiple people are using the same computer often doesn't work or is very daunting
    What problems is the product solving and how is that benefiting you?
    I use Zscaler Private Access to authenticate and access work-specific files, ensuring only authorized people have access.
    Ayoub S.

    Exceptionally User-Friendly Experience

    Reviewed on Dec 10, 2025
    Review provided by G2
    What do you like best about the product?
    It is user friendly and not complicated. Users like fedex pilots will grant access to it with their employee ID and aithorized with Okta verify which make it more secure.
    What do you dislike about the product?
    When updating IOS the application faces some problems and requires some troubleshooting steps to be taken in order to fix and that require second help.
    What problems is the product solving and how is that benefiting you?
    For my work as Fedex ipad support I provide support to pilots ipads and this requires being in the same network with them. And Zscaler provides ease of access to provide this support.
    Prathamesh K.

    Fast, Seamless Access with Enhanced Security

    Reviewed on Dec 10, 2025
    Review provided by G2
    What do you like best about the product?
    Users only get access to the apps they need, not the whole network.
    You don’t have to connect to a slow, old-style VPN.
    It sends you to the app in the quickest path, so things load faster.
    You just open your app, and it works in the background.
    Apps stay hidden from the internet, so attackers can’t see them.
    What do you dislike about the product?
    Setup can be tricky – Getting all the rules, apps, and connectors right can take time.
    Troubleshooting is not always easy – When something doesn’t work, it can be hard to see why.
    Cost – It can be expensive for some organizations.
    What problems is the product solving and how is that benefiting you?
    Old VPNs are slow and risky.
    Users need access to apps from anywhere, safely.
    Hackers can see apps if they are on the network.
    Managing who can access what is hard.

    Users can safely reach only the apps they need, from anywhere.
    Apps stay hidden from the internet, so it’s harder for hackers to attack.
    No slow VPN – work is faster and smoother.
    Admins can control access easily without giving full network access.
    View all reviews