Overview

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Maven AGI is a cutting-edge enterprise Generative AI platform designed to fundamentally transform customer support for businesses of all sizes. Built to tackle the common challenges of slow, costly, and often frustrating customer interactions, Maven AGI empowers organizations to deliver exceptional service at scale. The platform goes beyond traditional chatbots, offering a comprehensive suite of AI capabilities that can be leveraged in multiple ways to suit enterprise needs. Businesses can opt for Maven AGI's off-the-shelf AI agents, which are pre-trained and ready to autonomously resolve a significant majority of customer inquiries. These agents dramatically reduce operational costs and accelerate resolution times by handling routine questions and tasks with human-like accuracy and efficiency. For situations requiring human intervention or deeper insights, Maven AGI provides powerful AI co-pilots designed to supercharge your existing support teams. These co-pilots offer real-time, context-aware suggestions, proactive answers, and automated summarizations, empowering human agents to deliver faster, more consistent, and higher-quality support. Beyond these ready-to-deploy products, Maven AGI offers unparalleled flexibility through direct access to its underlying platform via robust APIs and integrations. This means you're not just buying a fixed solution; you're gaining the power to customize, extend, and embed Maven AGI's intelligent capabilities directly into your existing workflows and proprietary systems. Whether you choose to leverage our pre-built agents and co-pilots for immediate impact or harness our platform's APIs to build highly tailored AI solutions, Maven AGI unifies your disparate systems of record, from CRMs like Salesforce and Zendesk to your internal knowledge bases, ensuring intelligent, personalized, and actionable customer interactions across every touchpoint. This comprehensive approach empowers a new era of customer experience where efficiency, quality, and customer satisfaction are inherent outcomes of an intelligent, AI-driven support ecosystem.
Highlights
- Autonomous Resolution & Cost Reduction: Maven AGI excels at autonomously resolving a vast majority of customer inquiries (up to 93%). This is a game-changer for businesses, directly leading to a significant reduction in operational costs (up to 81%) and drastically faster resolution times (up to 10x faster) compared to traditional support methods. It frees human agents to focus on complex, high-value interactions, transforming support from a cost center into an efficiency driver.
- Unified Data & Contextual AI: Unlike fragmented solutions, Maven AGI unifies your entire customer data ecosystem, pulling information from CRMs (Salesforce, Zendesk), knowledge bases, and interaction logs. This \"single brain\" approach enables its AI agents to provide highly accurate, personalized, and context-aware responses. This means customers get the right answer, every time, regardless of their inquiry's complexity or the channel they use, significantly boosting customer satisfaction.
- Seamless Integration & Rapid Time-to-Value: Maven AGI is engineered for the enterprise, offering seamless integration with existing systems. Agents can be live within days, and they continuously improve with every interaction. This quick time-to-value, combined with robust security and compliance, ensures that businesses can start seeing a tangible return on investment almost immediately, enhancing customer experience without a major overhaul of their current infrastructure.
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Dimension | Description | Cost/12 months |
---|---|---|
Enterprise Custom Pricing - Minimum | Starting prices listed here - contact us for custom pricing based on your expected scope, complexity, and volume of resolutions. | $25,000.00 |
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