Sold by: South River TechnologiesÂ
Enhanced support for Titan SFTP Server products
Overview
Enhanced support which provides the customer Business Level Support for Titan SFTP Server Products. Includes support via our Online Ticketing System, Email Support (8:30-5:30PM), Business Hours Phone Support (8:30AM-5:30PM EST), Remote Streaming Support, Rapid response SLAs with Phone and Streaming Support, 6-month extended support for End of Life (EOL), and Professional Services discount (10%).
Highlights
- Business Hours Phone Support
- Remote Streaming Support
- Rapid response SLAs
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Resources
Vendor resources
Support
Vendor support
Business standard support includes the following
- Access to Online [Help Desk] (https://helpdesk.southrivertech.com/portal/en/newticket?departmentId=110020000000137876&layoutId=110020000000742066Â )
- Business Hours Phone support +1 866-861-9483
For more information about support SLAs please see Resource section below
Software associated with this service
Titan SFTP CUCM Backup Server for Linux
By South River Technologies
A pre-configured and ready to run backup server for Cisco UCM devices. Cisco certified and recommended.
Titan SFTP CUCM Backup Server for Windows
By South River Technologies
Titan CUCM Backup Edition is a fully configured, secure SFTP server ready for use as a CUCM cloud backup service
Titan SFTP Enterprise Server for Linux
By South River Technologies
Secure Enterprise SFTP Server with Host Key support and WebUI based transfers. Titan SFTP Server software is trusted by over 25,000 companies worldwide. It's an ideal way to support a distributed workforce, providing secure transfers, automation and cost-effective file storage in the Cloud.
Titan SFTP High-Availability Server for Linux
By South River Technologies
Titan SFTP with full support for multi-node clustering, high-availability and failover