CommCare Implementation Services

Dimagi’s Implementation Services help public sector and nonprofit partners design, configure, and deploy tailored case management, data collection, and service delivery tools using CommCare, our open-source Low-Code Application Platform (LCAP). This offering supports clients in achieving fast, flexible, and secure deployments of CommCare applications across a wide range of public health and social service domains, including disease surveillance and care coordination, behavioral health, maternal and child health, and more.

Dimagi has successfully implemented CommCare for large-scale state and city programs, including in Colorado, New York, New Jersey, Alaska, Massachusetts and more. Our implementation services include collaborative requirements gathering, agile configuration, data model design, and rollout support, all focused on building systems that are user-centered, interoperable, and secure. Training and knowledge transfer activities are embedded in the implementation process to support system sustainability and administrative ownership.

Services may include:

• Discovery and workflow design
• Application configuration
• Data model and reporting configuration
• Integration support and interoperability planning
• Deployment support and rollout strategy
• Training and onboarding for administrators and users
• Knowledge transfer and sustainability planning
• Support for third-party tools such as Snowflake and Tableau to enable cloud-based data warehousing and advanced analytics alongside CommCare

Dimagi Implementation Services are delivered by a multidisciplinary team including public health technologists, implementation leads, project managers, and data analysts. The offering is especially well-suited for health and social service agencies looking to deploy flexible, future-proof digital systems on AWS infrastructure.