Sold by: Noggin
Noggin Crisis gives response teams and decision makers the tools to know what is happening, collaborate quickly and effectively, make better decisions, and enact the right plans to take action when it counts the most.
4.5
Overview
Best practice critical event management software, Noggin for Crisis Management, helps you efficiently plan for, respond to, and improve the management of critical events and exercises. Our crisis management software enables faster response and improved collaboration between your teams and stakeholders. Following the ISO 22398 best practice framework, Noggin software for Crisis Management leverages plans and playbooks, smart workflows, and real time dashboards and insights, to ensure better incident response, decision making, and continuous improvement.
Highlights
- Critical incident management: reporting of events, escalating based on severity or business policy, notifying essential personnel and stakeholders, and managing the resolution of the event to return to BAU as quickly as possible
- Activate plans and playbooks with 70+ best practice templates provided, and dispatch teams in response to incidents, plans and procedures
- Conduct risk and impact assessments as events unfold, manage post-incident reporting by conducting after action reviews and create improvement actions, and ensure incident mandatory reporting compliance and notifications
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
20 named users | 20users+100GB storage, 50k geocodes, 600 comm credits, 3 forms&support | $11,760.00 | |
50 named users | 50 users+100GB storage, 50k geocodes, 600 comm credits,3 forms&support | $23,400.00 | |
100 named users | 100users+100GB storage, 50k geocodes, 600 comm credits,3 forms&support | $38,400.00 | |
250 named users | 250users+100GB storage, 50k geocodes, 600 comm credits,3 forms&support | $57,000.00 |
Dimension | Cost/user/hour |
|---|---|
Lite user per month (<1,000) | $10.00 |
Lite user per month (1,001 - 4,999) | $7.00 |
Lite user per month (5,000 - 9,999) | $5.00 |
Additional pack per month per named user (20 user plan) | $117.60 |
Additional pack per month per named user (50 user plan) | $93.60 |
Additional pack per month per named user (100 users) | $76.80 |
Additional pack per month per named user (250 user plan) | $45.60 |
Additional non-production instance per annum per user (20 users) | $58.80 |
Additional non-production instance per annum per user (50 users) | $46.80 |
Additional non-production instance per annum per user (100 users) | $38.40 |
Dimensions summary
You buy this crisis management software as a contract with named-user plans. Choose a base plan for 20, 50, 100, or 250 users. Each base plan includes 100GB storage, 50,000 geocodes, 600 communication credits, three forms, and support. You can add more capacity through independent add-ons: extra user packs, non-production instances, 100GiB storage blocks, 10,000 geocodes, 20,000 emails, support hours, or a file staging point. Lite users are priced monthly by volume band. You can also add Bronze, Silver, or Gold support per month to scale service coverage.
Top-of-mind questions for buyers
A named user is a licensed account included in your base plan of 20, 50, 100, or 250 users. Lite users are priced separately per month by volume band: under 1,000, 1,001 to 4,999, or 5,000 to 9,999. Lite users suit large, occasional-access populations rather than core response team members.
Your base plan sets included capacity: storage, geocodes, communication credits, forms, and support. Add-ons bill independently on top. If you need more users, storage, geocodes, emails, or support hours, each add-on is charged separately and stacks with your base plan cost. User count drives the largest portion for most buyers.
Each base plan includes 100GB storage, 50,000 geocodes, and communication credits. To go beyond these, you buy matching add-ons: 100GiB storage blocks per month, 10,000 geocode packs, or 20,000-email packs. These add on rather than upgrading your whole plan, so you pay only for the extra capacity you need.
www.noggin.io
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Vendor refund policy
No refunds.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Knowledge base and support ticketing accessible from 'Help' menu in application. support@nogginapp.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Government Administration
The advantage of using Noggin is efficiency gains within organisational resilience.
Reviewed on May 09, 2024
Review provided by G2
What do you like best about the product?
My team and I have found the product easy to use and importantly easy to make changes in. Unlike with our previous solution, we can now make our own changes in Noggin, (rather than sending them out to the vendor,) test those changes in UAT (user acceptance testing), and then push them to the live environment. One of the biggest benefits of adding Noggin for Business Continuity wasn’t just familiarity, though. We also gained efficiency using Noggin for both functions. That speaks to the product’s flexibility; it’s one tool that does many things well.
What do you dislike about the product?
The difference between a lite user and full user can somtimes cause problems as Lite Users dont have access to all the features of the Noggin 2.0 system. At times people need to be upgraded to a Full User but only require it for a couple of functions and dont use all the other functinality, that comes with a Full User licence and this has a finacial cost.
What problems is the product solving and how is that benefiting you?
Improving our organisational ability to manage business interrutions.
Airlines/Aviation
Quality & flexible product, good customer support
Reviewed on May 07, 2024
Review provided by G2
What do you like best about the product?
Overall Noggin is better platform to report & manage incidents, reillience, risk and compliance framework. Product is low code- no code solution with some great features. Noggin's customer support and engagement is excellent. Noggin has been improving the product proactively and have been realsing feature regularly.
What do you dislike about the product?
Although Noggin has some great feature, product can still be improved by making some minor improvement.
What problems is the product solving and how is that benefiting you?
Noggin is used mainly for incident management and compliance activities. After implementing Noggin we are able to centralise Incident reporting and management.
Government Administration
Freindly and exellant service
Reviewed on May 06, 2024
Review provided by G2
What do you like best about the product?
Noggin, a proud service provider, attentively addresses issues and welcomes recommendations
What do you dislike about the product?
Considering costs, software updates limit reporting. Hope for improvement
What problems is the product solving and how is that benefiting you?
Noggin seamlessly integrates with the business under the name PHORMS, which enables comprehensive aggregation of departmental data. This synergy provides invaluable insights into organizational operations and activities. Which then assist management and senior management with ensuring each goal and expectations are being met.
Computer Software
A flexible product that looks great
Reviewed on Apr 30, 2024
Review provided by G2
What do you like best about the product?
The ability to design my dashboards to suit my needs. Great for business impact analysis.
What do you dislike about the product?
For GRC I'd look to more specific tools.
What problems is the product solving and how is that benefiting you?
Provides a stand alone platform to support our business resilience program.
Consumer Services
Strong experience in configurations.
Reviewed on Apr 29, 2024
Review provided by G2
What do you like best about the product?
Easy to configure and implement. Customer support is very knowledgable and responsive.
What do you dislike about the product?
The Noggin App can get pretty tricky when users can't sign in. Need to go process of eliminations.
What problems is the product solving and how is that benefiting you?
Removing paper based forms as well as incident notifications.