Sold by: FARO Software Solutions LLC
FARO Gateway Solution for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Gateway Solutions offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
This listing offers two support options, each billed in units under a contract. Premium Government SaaS Support and HyperCare Government SaaS Support are separate, independent choices rather than stacked tiers. You select the support level that fits your needs and buy the number of units required. Both apply to the Hercules Gateway solution delivered as government SaaS. Subscriptions run on an annual basis, with fees paid in advance. Pricing scales by the quantity of units you order for your chosen support level.
Top-of-mind questions for buyers
Support is billed in units tied to the vendor's licensing structure. Offerings are structured into Feature and Capability Units for complexity-based licensing and Micro Service Blocks for tailored support. You buy the number of units your deployment requires. Contact the vendor to map your specific configuration to the exact unit count.
Both bill in units under a contract for the same Hercules Gateway SaaS. The marketplace listing does not detail the coverage differences between the two levels. Choose one level rather than stacking both. Contact the vendor for the specific service commitments and response scope that separate Premium from HyperCare.
Yes. Subscriptions run annually with fees paid in advance. The vendor does not offer pro-rated licenses. You pay for the entire term even if you begin mid-year or discontinue early. Fees are non-refundable except where the vendor fails obligations under its service level agreement.
www.farosolutions.com
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Vendor refund policy
No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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