Sold by: accantec consulting AG
Your new Pega campaign reporting powered by Amazon QuickSight — full data integrity, modern analytics capabilities and Self-Service BI. Our Solution automates the extraction and transformation of Pega Interaction History data into a scalable, cloud-based analytics platform. By implementing a serverless data pipeline, organizations can achieve near real-time insights while minimizing operational overhead and production impact.
Overview
With our Solution, you can:
- Automate the extraction of campaign and interaction history data from Pega, ensuring data consistency and accuracy
- Implement a cost-effective data lake architecture with optimized storage formats and intelligent partitioning strategies
- Enable self-service analytics through intuitive dashboards and an integrated GenAI-based chatbot, reducing dependency on technical teams
- Scale your analytics capabilities to match growing data volumes without performance degradation
Approach
We combine Pega expertise with AWS best practices to deliver a seamless transition:
- Analyze your specific Pega database structure including standard IH model alongside customer-specific extensions to understand data relationships and volume
- Design and implement an incremental extraction strategy that minimizes production system impact
- Build a serverless ETL pipeline using AWS native services for reliable data processing
- Configure optimized storage and query layers for efficient data retrieval
- Develop customized QuickSight dashboards aligned with your business requirements
- Provide comprehensive training and documentation for sustainable operations
Deliverables
As the result of a Pega Campaign Analytics Accelerator implementation, you will receive:
- Automated data pipeline extracting campaign data from Pega PostgreSQL databases with configurable refresh frequencies
- Optimized data lake structure on S3 with appropriate partitioning strategies and file formats for query performance
- Configured analytics layer using AWS Athena with optimized table schemas and views for efficient querying
- Interactive QuickSight dashboards including campaign performance metrics, channel analytics, and customer interaction visualizations
- Infrastructure as Code templates enabling reproducible deployments across environments
- Comprehensive documentation covering architecture, operations, and troubleshooting procedures
- Knowledge transfer sessions ensuring your team can maintain and extend the solution
Highlights
- Accelerate time to insights with automated data refreshes and pre-aggregated metrics
- Enable business agility by providing self-service analytics capabilities to IT, marketing and business teams
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Resources
Vendor resources
Support
Vendor support
Please contact vertrieb@accantec.de for support.
Software associated with this service
Pega Cloud
By Pegasystems
Pega has brought together customer engagement and digital process automation in one unified portfolio, powered by our visionary no-code platform. Pega Cloud is a trusted and reliable service on the Pega Platform™ and Pega CRM/industry applications.
Pega Customer Decision Hub
By Pegasystems
Pega Customer Decision Hub optimizes lifetime value by providing an "always-on brain" for your business - unifying your data, analytics, and channels into one connected experience.