Sold by: Oz ForensicsÂ
Support services for Oz Biometrics and Liveness API
Overview
Technical Support Services for the Oz Biometrics and Liveness API
This service provides professional technical support for the Oz Biometrics and Liveness API product. It includes assistance with deployment, configuration, integration, troubleshooting, performance optimization, and ongoing operational guidance. The support service ensures that customers can effectively implement and maintain the Oz biometric verification and liveness detection technology within their environments, whether deployed through AWS Marketplace or integrated into existing infrastructure.
Highlights
- Support services
- SLA
Details
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Categories
Delivery method
Deployed on AWS
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Support channels:
- Email: dpservice@ozforensics.comÂ
- Web portal: https://ozforensics.atlassian.net/servicedesk/customer/portal/231Â
Terms: Support hours: 24/7
SLA (time to resolution): Critical severity request (severity 1) - 4 hours High severity request (severity 2) - 24 hours Medium severity request (severity 3) - 48 hours Low severity request (severity 4) - 72 hours
Software associated with this service
By Oz Forensics
OZ Liveness ensures secure and real-time facial recognition with advanced AI, making fraud prevention seamless and highly efficient.