Sold by: Sovos
Deployed on AWS
Integrated digital identity verification, e-signature, and document management suite for global organizations needing fraud prevention and regulatory compliance.
4.2
Overview
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Facial Recognition Detection
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Fingerprint Database Verification
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Document Scanning Process Interface
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Digital Identity Verification Interface
Sovos Trust Suite: Integrated Digital Identity, E-Signature & Document Management
The Sovos Trust Suite delivers end-to-end digital trust through a single, integrated platform that combines Identity Verification, E-Signature, and Document Management. Unlike fragmented point solutions that require separate vendor contracts, disconnected audit trails, and manual handoffs between verification and signing, Sovos unifies these capabilities so identity verification results flow directly into signing workflows without re-authentication - reducing friction, eliminating gaps, and maintaining a single audit trail across all digital interactions.
Built for regulated industries including financial services, insurance, and e-commerce, the suite helps organizations navigate complex cross-border compliance requirements while accelerating digital onboarding and transaction completion.
Core Capabilities
Identity Verification
- Validate, verify, and authenticate individuals using biometrics, AI, and machine learning
- Support for KYC/AML compliance workflows and digital onboarding
- Fraud prevention through facial recognition and document authentication
- Cross-border identity validation across multiple jurisdictions
E-Signature
- Legally valid, regulation-aligned electronic signatures supporting advanced and qualified signature levels
- Compliance with jurisdiction-specific frameworks including eIDAS and country-specific trust regulations
- Certificate management, audit trails, and long-term validation
- Signature orchestration embedded directly into business processes
Document Management
- Centralized document creation, distribution, and archiving
- Full lifecycle visibility from ingestion through secure storage
- Audit-ready compliance with complete traceability
- Long-term document validation and integrity assurance
Use Case: Digital Customer Onboarding in Financial Services
A retail bank onboarding customers remotely can use the Trust Suite to verify applicant identity via biometric checks and document authentication, then seamlessly route the verified applicant into a signing workflow for account agreements - all within a single session. The unified audit trail captures every step from identity validation through executed signature, satisfying KYC/AML requirements without manual intervention or system switching.
Integration & Deployment
Sovos Trust Suite integrates with ERP, billing, HR, and document management systems through APIs, SDKs, and prebuilt connectors. The solution embeds identity verification, authentication, and signing capabilities directly into existing business processes. Integration includes document ingestion, identity validation, signature orchestration, and secure storage.
Compatible with AWS infrastructure, the suite supports scalable, cloud-native deployment for organizations of all sizes.
Security & Compliance
- ISO 27001 certified for information security management
- SOC-1 Type 2 audited
- GDPR compliant
- Supports jurisdiction-specific trust frameworks including advanced and qualified electronic signatures
- Configuration of country-specific regulatory requirements for cross-border operations
Getting Started
To evaluate the Sovos Trust Suite, contact our team to schedule a personalized demo and guided assessment of your digital trust requirements. Our specialists will map your identity verification, e-signature, and document management needs to a tailored implementation plan.
Visit us at <www.sovos.com/contact-us/ > to book a discovery session.
Highlights
- Unified Digital Trust Platform: Unlike fragmented point solutions requiring separate vendors for identity, signing, and documents, Sovos Trust Suite provides a single integrated platform with one audit trail across all three functions. Identity verification results flow directly into signing workflows without re-authentication, reducing onboarding friction and eliminating compliance gaps between systems. ISO 27001 certified, SOC-1 Type 2 audited, and GDPR compliant.
- AI-Powered Identity Verification with KYC/AML Compliance: Validate and authenticate individuals using biometrics, facial recognition, and machine learning to prevent fraud at the start of every digital interaction. Supports cross-border identity validation across multiple jurisdictions, enabling financial services, insurance, and e-commerce organizations to meet KYC and AML requirements while accelerating digital onboarding workflows.
- Legally Enforceable E-Signatures with Global Regulatory Coverage: Support advanced and qualified electronic signature levels aligned with jurisdiction-specific trust frameworks including eIDAS. Certificate management, long-term validation, and complete audit trails ensure every signed document maintains legal enforceability across borders. Integrates via APIs, SDKs, and prebuilt connectors with ERP, billing, and HR systems.
Details
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Features and programs
Trust Center
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Sovos is dedicated to providing exceptional service to each of our customers. Our commitment has earned Sovos recognition as a trusted, long-term partner rather than just a software provider. To ensure top-tier support, our teams specialize in specific solutions, offering expertise tailored to your needs.
Support Contact Methods:
- Telephone: 1-866-890-3971
- Web Portal: Sovos Support Portal (https://sovos.com/support/ )
Hours of Operation: Monday-Friday, 8AM-8PM EDT/EST. For urgent after-hours matters such as product outages or loss of key functionality, contact us via the phone numbers listed on our website to reach our after-hours support team.
Support Tiers:
- Standard Support (8x5): Business hours support.
- Extended Support (15x7): Additional support outside business hours via phone.
- Premium Support (24x7): Full 24/7 support for critical issues via phone.
Response Time SLAs by Severity:
- Class 1 (Cloud Unavailable): 1 hour response time.
- Class 2 (Major Service Impact): 1 hour response time.
- Class 3 (Moderate Impact): 4 hours response time.
- Class 4 (Minor Issue / Limited Impact): 1 business day response time.
- Class 5 (Low Priority / Feature Requests): 1 business day response time.
24x7 Cloud Solution Infrastructure Support is available. Sovos also provides a dedicated onboarding and implementation team to assist buyers after subscribing, ensuring a smooth path to go-live.
Sovos holds ISO 27001 certification, SOC-1 Type 2 audit certification, and is GDPR compliant.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Chikodinaka N.
Sovos Is Useful, But Support Isn’t Always There When Needed
Reviewed on Jun 25, 2026
Review provided by G2
What do you like best about the product?
Sovos is very good, and it has really helped me with many aspects of their product. Overall, my experience has been positive, and I’ve found it useful for understanding and working with what it offers.
What do you dislike about the product?
Sovos has often been too quiet and hasn’t been helpful when I’ve needed support.
What problems is the product solving and how is that benefiting you?
When it comes to the problems I have, it definitely helps.
Luis Josué D.
Reliable Tax Compliance Automation Tool
Reviewed on Jun 23, 2026
Review provided by G2
What do you like best about the product?
I really like Sovos for its reliability and automation, which makes managing tax compliance processes much easier. The user-friendly interface is another great aspect, and I appreciate the support provided by the Sovos team. It's also impressive how Sovos helps us stay compliant with constantly changing tax regulations.
What do you dislike about the product?
Certain configurations and troubleshooting tasks may require additional training or support to navigate efficiently.
What problems is the product solving and how is that benefiting you?
I use Sovos to automate tax compliance, helping us stay compliant with changing tax regulations.
Consulting
Powerful Automation and an Integrated Compliance Platform
Reviewed on Jun 11, 2026
Review provided by G2
What do you like best about the product?
I love the automation capabilities and integrated compliance platform
What do you dislike about the product?
Sometimes the user experience isn’t great and too complex
What problems is the product solving and how is that benefiting you?
E-invoicing is helping save on headcount costs
Holly T.
Wide Variety of User-Friendly Software for Teams
Reviewed on Jun 01, 2026
Review provided by G2
What do you like best about the product?
A wide variety of user-friendly software for businesses and teams.
What do you dislike about the product?
So far, I haven’t run into any problems with anything.
What problems is the product solving and how is that benefiting you?
Collaboration is the biggest benefit for me, in my opinion.
Manufacturing
Easy-to-Use Website with Quick Sovos Support and Lifesaving 1099 Tutorials
Reviewed on Feb 02, 2026
Review provided by G2
What do you like best about the product?
Website is easy to use, Sovos Support is quick to respond. On Demand tutorial was a lifesaver submitting 1099 reports.
What do you dislike about the product?
The procedure seems to change a little every year, but as long as the tutorial/training video is available it's fine.
What problems is the product solving and how is that benefiting you?
We can enter 1099 for recent acquisitions that are not fully integrated into our own ERP for the tax year.