Give your AI agents a single, lightweight tool to send SMS, RCS, and Viber messages built for minimal context footprint and fast integration with the Infobip cloud platform and AWS.
One tool. Three channels. Zero clutter. The Message MCP Server sends across SMS, RCS, and Viber from a single interface, built for speed and simplicity rather than the full toolkit of delivery reports and failover logic.
The lean design means faster reasoning, lower token usage, and fewer chances for your AI agent to pick the wrong tool, especially in scheduled or autonomous workflows that run unattended, day after day. It's built for the moments that matter most: agent-triggered alerts, scheduled notifications, and confirmation messages, where the job is deciding what to say and when, not managing delivery infrastructure.
About Infobip MCP Servers
Infobip MCP servers deliver a robust, open-source protocol, the Model Context Protocol, that empowers AI agents and applications to seamlessly connect with the Infobip communication platform. Unlock global messaging, automate workflows, and personalize customer experiences across SMS, WhatsApp, RCS, and Viber, all from a unified, enterprise-grade environment.
Enterprise Communication at Scale
Infobip empowers enterprises to reshape customer communication through global, multichannel messaging delivered instantly over SMS, WhatsApp, RCS, and Viber. With AI-driven personalization, every interaction becomes more relevant and engaging, adapting dynamically to customer context and behavior. Developers benefit from rapid, open-source-friendly integration, ensuring smooth onboarding and accelerated deployment.
Intelligent Conversational AI
Infobip MCP servers enable intelligent conversational AI across channels, helping businesses automate support, marketing, and customer interactions with precision. Brands can deliver personalized notifications and promotions at scale while maintaining robust authentication through secure, multichannel 2FA. By centralizing communications and data flows, MCP servers power true omnichannel automation, supporting global operations, improving efficiency, and elevating the overall customer experience.
Connect your AI agents to Message MCP
Spin up the Infobip Message MCP Server from AWS Marketplace. Free to use, you pay only for the messages you send. No credit card required to start.
Highlights
Global, multichannel communication. Send automated, agent-triggered messages worldwide over SMS, RCS, and Viber.
Quick integration. Integrate quickly with the open-source MCP protocol.
Secure & scalable. Secure, scalable, and free to use, you pay only for messaging.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
This listing has one pricing dimension: Free. You pay nothing to use the Message MCP Server. The server acts as a connector that links your AI agents to the messaging platform through the Model Context Protocol. There are no tiers, instance sizes, or usage add-ons to choose from. Any messages you send through the connected channels are billed separately under the platform's own per-message rates, which are not part of this Marketplace listing.
Top-of-mind questions for buyers
What does the Free dimension cover, and what falls outside it?
The Free dimension covers use of the Message MCP Server itself, which connects your AI agents to the messaging platform. It does not cover the messages you send. Charges for SMS, WhatsApp, Viber, Voice, and other channels apply separately under the platform's own per-message or per-minute rates.
Does my cost change as I send more messages or connect more AI agents through the server?
The MCP Server cost stays at zero regardless of how many agents connect or messages pass through. Message volume does not change this Marketplace charge. Higher usage raises your separate channel charges, which are billed per message or per minute on the platform, not through this listing.
Are there usage limits or throttling on the connector I should plan around?
Message-sending endpoints have no upper sending limit and handle large traffic peaks. Delays can occur due to external channel providers such as telecom networks. Non-message-sending API requests are throttled if they exceed expected levels, returning an HTTP 429 response. Check channel documentation for specific limits.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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A Complete Solution That Just Works—even with CCAAS Integrations
Reviewed on Jan 30, 2026
Review provided by G2
What do you like best about the product?
It works!! it provides a complete solution for my needs even when integrating with other CCAAS systems
What do you dislike about the product?
Support is sometimes slower to respond than I’d like.
What problems is the product solving and how is that benefiting you?
It provides my CCaaS with a way to add a true omnichannel solution. Adding digital channels and chatbots to my existing voice CCaaS has allowed us to expand our portfolio of services without having to move to a completely different CCaaS.
Karthikeyan D.
Omnichannel Excellence with Easy Segmentation
Reviewed on Jan 07, 2026
Review provided by G2
What do you like best about the product?
Omnichannel allows us to connect with customers across multiple channels, making segmentation straightforward and providing us with more options to engage. Integration is also easy.
What do you dislike about the product?
Support could be improved, and it would be helpful to have some basic features, such as a cropping option in email. It consistently takes about three days to receive a response from them.
What problems is the product solving and how is that benefiting you?
Omnichannel tool
Anuj G.
Best tool for all your sms and whatapp solution
Reviewed on Sep 29, 2025
Review provided by G2
What do you like best about the product?
They have best integration with almost all the best tools, its very easy to use
What do you dislike about the product?
Sometimes, the support team responds with delays.
What problems is the product solving and how is that benefiting you?
They assisted us in capturing click rates and provided us with direct access to the bot journeys.
David K.
Reliable Global Messaging Platform with Excellent Support
Reviewed on Jul 25, 2025
Review provided by G2
What do you like best about the product?
The user interface is intuitive, and campaign scheduling is smooth, with delivery tracking that is both detailed and reliable. Their global coverage and compliance readiness make them a strong partner, especially when dealing with cross-border messaging regulations. Additionally, the customer support team is proactive, friendly, and willing to hop on quick calls to resolve even the most nuanced issues. Their Infobip API and integrations also make it easy to connect with internal systems like CRMs or core banking platforms.
What do you dislike about the product?
While the platform is powerful, there’s sometimes a lack of clarity in reporting when campaigns fail to send or are delayed, especially during the testing phase. More real-time logs or automated alerts for failures could help reduce back-and-forth with support. Additionally, while support is responsive, it may sometimes take a bit of technical escalation before reaching root cause, though they do eventually get it sorted. UI updates could also be more regular.
What problems is the product solving and how is that benefiting you?
Infobip helps us streamline multi-channel customer communication, ensuring timely and reliable delivery of critical messages like account updates, service alerts, and promotional content. It has improved our operational efficiency and customer engagement by offering a centralized platform to manage all messaging needs with good traceability.
Information Technology and Services
Nice easy to use product but the support is terrible
Reviewed on Mar 26, 2024
Review provided by G2
What do you like best about the product?
The portal is clean and nice and easy to use. API is straightforward and the supporting documentation is good.
What do you dislike about the product?
Their support! The only way to log a support issue is via email and there is no acknowledgement that the ticket has been received. But worst of all, it will take several days before getting a reply, if at all!
What problems is the product solving and how is that benefiting you?