Sold by: Diligent
Next-generation board management software for public and elected boards. Efficiently prepare agendas and manage meetings. Enhance public transparency and engagement. Streamline policy collaboration and adoption. Ensure the security of sensitive information.
4.3
Overview
Diligent Community is the next-generation governance solution designed to enhance effectiveness and efficiency for public boards and leadership teams. Tailored to cater to the unique needs of diverse public organizations, Diligent Community empowers streamlined decision-making, ensuring transparent and effective governance. As a trusted offering from Diligent, a leader serving over 14,000 mission-driven organizations globally, Diligent Community is your essential tool for driving impactful governance, fostering better communication, and achieving shared success.
Highlights
- Streamlined board agendas and minutes - Our modern platform lets you quickly build agendas and distribute board packets, and live meeting tools capture votes and actions. Easily post minutes, recordings and supporting materials after the meeting.
- Permissions-controlled document library - Our secure platform helps you store and manage all supporting documents in a central location that is accessible from any device, with permissions to ensure appropriate access.
- Customizable public portal - The customizable transparency portal provides advanced search capabilities, ensures the public has easy access to agendas and minutes, and enables subscriptions and notifications for meeting activity.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Trust Center
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Diligent Community Essentials | Diligent Community - Essentials Package | $2,750.00 |
Diligent Community | Diligent Community - Package | $5,000.00 |
Dimensions summary
Diligent Community is sold through a contract, billed by units. You choose between two packages. The Essentials package covers a base set of board and meeting management capabilities. The standard Diligent Community package covers a wider scope of governance and meeting tools. Both scale by the number of units you buy, so your cost grows with the quantity you commit to. Pricing is not tied to hourly or usage-based metering. Instead, you select the package that fits your organization and set the unit quantity under a contract term.
Top-of-mind questions for buyers
The Essentials package covers a base set of board and meeting management tools. The standard package adds a wider scope of governance features, which may include the public transparency website, policy publishing, livestreaming, and committee management for multiple boards. Confirm the exact included capabilities with the vendor for each package.
Both packages bill by units under a contract. The listing labels the metric as "Units" without defining whether a unit maps to a user, a board, or a committee seat. Your cost grows with the quantity of units you commit to. Confirm what a single unit covers with the vendor before purchase.
It uses a contract model, not hourly or usage-based metering. You pick one package and set a unit quantity for the contract term. Your cost is fixed to the units you commit to, rather than fluctuating with actual meeting activity or document volume during the term.
www.diligent.com
Helpful?
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Information Technology and Services
Good Pricing, But UI/UX, Support, and Onboarding Need Major Improvements
Reviewed on Apr 28, 2026
Review provided by G2
What do you like best about the product?
Needs an updater to UI/UX and Integrations. Performance can be updated as well. Pricing is good.
What do you dislike about the product?
Needs better support, onboarding. UI, UX, AI and intelligence
What problems is the product solving and how is that benefiting you?
Corporate sustainability reporting
Primary/Secondary Education
Easier-to-Use Interface Than BoardDocs
Reviewed on Apr 23, 2026
Review provided by G2
What do you like best about the product?
User interface makes it easier to use than BoardDocs. It works well with our other platforms as well.
What do you dislike about the product?
Intermittent outages and support that is not able to resolve the issue in real time.
What problems is the product solving and how is that benefiting you?
Helps our school system stay compliant with ADA accessibility.
Jillian K.
Promising Transition, but Needs Better Workflows and Approval Flexibility
Reviewed on Apr 23, 2026
Review provided by G2
What do you like best about the product?
That it is what we are tranistioning into .
What do you dislike about the product?
So far what we have seen that there are no workflows for items from meeting to meeting, static agendas, inability to skip (override) in approval process, and no signatures on final approvals, No AI in planning or all of the perks of boards. And who is even more short staffed is Governemenr and non-profits
What problems is the product solving and how is that benefiting you?
From our previous product, a dedicated workflow for the begining of an item, a look ahead for us. and internal review.
Terri F.
Agenda-to-Minutes Automation That Saves Time
Reviewed on Apr 23, 2026
Review provided by G2
What do you like best about the product?
I like how the agenda populates into the minutes
What do you dislike about the product?
It is confusing to navigate at times, and the features aren't always clear.
What problems is the product solving and how is that benefiting you?
The ease of platform and public agendas to our stakeholders.
Kate P.
Easy for Board Members and Admins
Reviewed on Apr 23, 2026
Review provided by G2
What do you like best about the product?
Ease of use for our Board Members. Pretty straight forward for Admin as well.
What do you dislike about the product?
More support. More learning opportunities.
What problems is the product solving and how is that benefiting you?
Realizing when there are bugs and resolving those right away.